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Praise, vent & warnings

Archives for November 2017

Medicanimal.com/petmeds.co.uk Order Problems
I've received no reply to emails sent to them in regards an order from two weeks ago and tried calling but nobody seems to be answering the phone. Lots of other people on social media seem to be in the same situation. I don't like to post threads like this without knowing more but basically It seems things are in the same…
Topcashback [Edited by ForumTeam]
I had updated my ACH to a different bank and I double checked to have the right bank and Topcashback sent it to the wrong one anyway, and the bank they sent it to will not return my money. Also, every time I use Topcashback it refuses to register my purchase and I have to send nearly a dozen messages to get them to…
Small Claim Judgement - How do I get my money?
Hi, I have had a small claim judgement against a cowboy builder found in my favour and I now need to get the court to execute the warrant and collect the money. The issue is that the original warrant was 'cancelled' because the defendant originally requested to have the judgement set aside whilst he filed a defense. He…
Amazon Black Friday deals scam?
Note: I live in a non VAT part of the UK. Black Friday rant: On Amazon, buy an item before or after the "deal time slot" and VAT gets deducted👍🏻. Buy it during the deal time slot and the price is the same as the inc VAT price👎🏻. Am I missing something here?
buyspares
Hi! Just a quick warning if you want to buy something on buyspares: I ordered a replacement thermostat for my fridge last month. The delivery was fast, nothing to complain about. At first I noticed it didn't look very new and after further inspection I noticed traces of screwdrivers in different places. Even the sticker…
Watch Scam?
I've recently bought a "free" watch from a site called Glazed Watches, with only a charge for postage and packing. I ordered it on 3rd November and no sign of it. Have I been had? Is anyone else familiar with this company or been in a similar situation when ordering a "free" watch from an online company? I found out them…
Annoying Mcafee interface
I use Mcafee as a paid-for anti-virus, with the main advantage being that it was much less intrusive than the free ones. I also persuaded my father to get it. The new version has started opening the interface every time my computer boots, and having just come from a chat session with mcafee support there is no way to…
Scammed on ebay
'black friday' - too soon?
Feeling a bit put out, as not paid til end of the month..
Strictly Come Dancing Tickets
Not a fan but mum is, so every year I apply for audience tickets for the regular show & the Christmas Special This year I've been lucky enough to be allocated tickets for the Christmas Special but deep in the small print, it states that they issue more tickets than they have seats so you're not guaranteed a seat. The only…
AO.com , claim back price difference if they drop the price on Black Friday
I bought a cooker that was fitted last weekend , noticed the price had dropped , they refund the difference if you ring them up, claimed back £40 Mentioned it to a friend at work who had also purchased in the last week , he claimed back £60 But you must ring them…
Scam Call - Claiming to be HomeSure.
My friend received a call today claiming to be from HomeSure offering a reduced insurance on her home appliances "as she is such a good customer with no claims". In order to do this, they would need her debit card and bank details. All very good, but she doesn't have a policy with HomeSure! It would be easy for people to…
BP Bonus Nectar Points
For about a year now, I have been having issues with BP bonus points being added to my account. At one time, the bonus points were applied at the same time as the base points. This has not been the case on my account for many months, it is very erratic. I sign up for the offers on the Nectar app and fill up (I travel 50-…
Beware while topping up your Asda phone
I never knew 112 was the emergency number as well as 999.. I was topping up my Asda phone and when I was finished I pressed a button to clear the screen of all the numbers I had typed in and next thing I knew a voice was saying "emergency what service do you want". I explained I didn't have an emergency and hung up. On…
Amazon pending transaction errors
Just a heads up to anyone who has ordered with amazon in the past week check your pending transactions against your order amounts if you don’t do normally. They have applied for over £70 more than they should have done from my account apparently it’s a system issue they are experiencing at the moment I know I will get gnr…
DC digital entertainment ltd
Hi guys. A message of caution if purchasing from DC digital entertainment ltd. They are a retailer of graded electronic equipment based in Dorset. I purchased a samsung galaxy s8 in black and unlocked in grade A condition via their website. The item arrived in the wrong colour and locked to a network and in a condition…
Goldsmiths jewellers
Can anyone please give me some advice. It was my birthday on 1st August and I have always wanted a Links Of London stardust bracelet and it was on their website in the sale. I had to order it online and it arrived two days later. It is gold plated but was not concerned as I thought that as Links Of London is a reputable…
Tomtop AVOID
Be very careful dealing with this site. I ordered a mobile phone from this outfit the end of September, one week later I received an email saying the phone was no longer available and was offered another. I declined and asked for a full refund , I am still waiting for it :mad: There have been email exchanges between us…
Marks and Spencer - furniture warning [long]
Found and purchased our dream sofa in store, right handed corner sofa in mid September. Was important that it was a right handed, as a left handed sofa wouldn't quite fit in the room. Receipt and order documents show we ordered a right handed sofa (guess where this is going). Service was great, received call from delivery…
well happy
hi all i wanted to praise the people of colourxpress in plymouth for my wedding invitations they did a dam good job, 100% better than what i did:T:T i got many brownie points from my wife to be.. :j great price was the bonus..:) thanks for reading people...

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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