Praise, vent & warnings

Discussion List

• Praise for Aviva

  I was somewhat shocked when I got my renewal quote for breakdown cover for my wife and me. Exactly the same premium as last year! Well done Aviva for not joining the 'shaft the existing customer' party. AA and RAC shysters take note :)

• Bill for Gas and Electric £77 a month told e-on i am moving and been charged £577

  for 1 month. I was planning to move because e-on was going to increase my bill. So I emailed them last week around end of feb that I was going to move. I checked my bank statement which came through the door today and I was charged £577 by direct debit by e-on in march. This has never happened before. I told them what the…

• Daily mail - never, ever again

  I will never read the daily mail again either online or by newspaper. The stories they keep pumping out about ISIS is making my blood boil. Some of the stories and the headlines are sickening. Every story they publish is about ISIS being the current theme. Why do we keep giving ISIS the media and press? It's making me form…

• Equifax scam!

  Hi, Just a quick vent to see if anyone else has experienced anything similar to my current situation. I signed up online for Equifax's 30 day free trial on 29th December. I phoned to cancel it on 15th January and received confirmation emails to that effect. I have just checked through my accounts and found I was charged…

• WARNING!! Prestige Flowers

  I would like to share everyone with a personal bad experience I was having with Prestige Flowers and would like to warn people. I have placed an order (flowers for my wife's birthday) through their website a few days ago for a next day delivery. The next day, the flowers haven't arrived and when I have called, their…

• Papa John's Vent

  A few weeks ago, I ordered a pulled pork pizza from Papa Johns which came with three pieces of pulled pork, and a few pieces of chicken. It lacked all the other toppings it was meant to come with (flaked chillis, chilli cheese), but I was starving and ate it anyway, rather than wait an hour or so for a replacement. I did,…

• UK Mail - Told them one thing and doing the other

  I missed the delivery today as I was on the loo at the time. On the note, I went onto the website, put my details as specified. I did ask for a collection by person tomorrow morning (Friday) as I have plans to meet up with a couple of friends in the afternoon. I have just been on the website and put my parcel details. On…

• Praise for an Estate Agent (!) - R Whitley & Co, London

  We have just bought our first home in the London area, and I wanted to give a shout-out to the Estate Agent, R Whitley & Co, who are a family-run business based in West Drayton, as I think a praise-worthy EA is probably quite a rare find... We were house-hunting across London (in Forest Gate/ East Ham areas, as well as…

• Admin fee to change a booking after 5 minutes.

  Booked a train ticket to London yesterday but 2 minutes later I realised that I'd booked it for Friday instead of Thursday due to using fat fingers on a touch screen, was really peeved at having to pay £10 to change the date even though I hadn't printed any tickets off and it was literally noticed within 2 minute and it…

• Bradfords- expensive or opaque pricing?

  A quick comment about a recent experience buying some building materials. I loaded up then went to pay. Price quoted = £478.80. Seemed a lot, I wondered if there had been a mistake? The guy behind the sales desk said "let me see what I can do" ... tapped on computer... "£240+VAT". I thought that was still too expensive, so…

• Allie Union

  Had a cold call by Allied Union tonight, asking me if I would like to have a financial advisor visit, she said that as ISA rates were low they had other investment ideas, I said I would google there name, I understand they review your pension, she mentioned nothing about pensions, anyone had dealings with these people?

• Do not use mighty deals

  What an absolute sham of a company these are... They never reply to any of your emails, have no contact telephone number, and you'll be waiting weeks for any sort of refund from them. Oh, and try and tell them that you need the refund doing to a different card. Just try. I did, on 5 different occasions, and they STILL…

• warning re perfume sample

  Hi I don't know if anyone has had this problem before but am posting for others' benefit. I signed up for a free sample of Gucci Guilty. However, postage was not paid by the sender and as it came from Switzerland, it cost me £1.53 for a small card - obviously I wouldn't have paid if I had known what it was.

• Praise/Vent at the same time! EE/Orange

  Hi all, this is going to be a long one I'm afraid, I'll try and make it as interesting as possible. So thought I'd share my rather interesting evening last night. I noticed Orange/EE had taken £90 from my account for my bill last month. I've had the phone 18 months and was with Orange two years prior, so all in all I've…

• The so called sky deal...

  The silence is deafening when it comes to MSE members being helped with their just claim for the £92 M&S vouchers. Will our 'Founder & Editor' stand up and be counted, when after all it was this site who introduced us to this great deal. It is very easy to wash your hands and say "it is down to Window Affitlate', but many…

• Ocado oyster food poisoning - they deleted my review!

  I was unfortunate enough to suffer food poisoning from oysters supplied by Ocado. They were delivered on 22nd February (and we ate them within 4 hours of being delivered) with a use by date of 24th February. But they had been packed on 16th February which, in my opinion, was far too long to store them in sealed plastic…

• British Bed Stores - Problems?

  Hi All, I bought a new mattress from British Bed Stores on 27th January, on a 3-5 delivery. I received an e-mail within a few days to say that the delivery company didn't have it in stock and it would take two weeks. I agreed to hold on. Then, they couldn't arrange a convenient date and time for delivery, despite me…

• handtec awful returns policy help me

  Hi I bought a £300 Sony Z Ultra phone in June 2014 off an online company called Handtec. The screen went blank in December 2014 so sent it back to Handtec in the original box which has the IMEI number on it for repair as sony has a 12 month warranty. After 2 months I now have the broken phone back with me as they would not…

• Morrison's 'aint so cheap

  So I discovered at 8am this morning :eek::eek: I did my shop there because I wasn't going to face the bus to Lidl & Mr T at 8am with the commuters to other place enroute.... I got my receipt - you would have been 55p cheaper elsewhere - or you could have earned 550 match & more points Talk about sly ways to earn customer…

• Stansted Airport Rip Off

  Took my son to Stanstead Airport this week and was shocked at having to pay £2 just to stop outside the terminal for 1 minute. I've googled this and realise this was introduced a couple of years ago and you can park off the airport and get a free bus in. I feel this is a total rip off and will not be using Stansted Airport…