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John Lewis Stores
I have just received some truly excellent customer service from John Lewis this afternoon. I found an item online that I wanted, but it was out of stock. I called my nearest John Lewis store who also had no stock, but identified three other stores that did. Within an hour I had received calls from three lovely people at…
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Severn Trent Water - Brilliant Customer Service
Not often give praise for good service I recently had my garden flooded with sewage from a neighbouring property, unfortunately the people from this property were next to useless. I rang Severn Trent and found from the call centre staff, through to the engineer who called out, and the service team who dealt with the actual…
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Just Eat, be careful if paying by debit card
Yesterday evening I decided to get our favourite Jamaican takeaway via Just Eat. We usually order it about once a month and have had no problems before. When it came to payment I tried the payment button but it came up with an error message stating that the payment had not gone through and to try again. As no nationwide…
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My tabby cat has me around her little finger (paw)
Sometimes i feel like my tabby has me around her little paw. she demands throughout the day when she wants treats from me, and lets me know when the food dish needs topping up. anyone else go through this and is there such a thing as too much treats????
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sportskicks uk help
Being looking to buy some football boots from this company called sportskicksuk.co.uk looking at getting the Nike superfly for my son. However I have noticed their are a lot cheaper than buying from a shop. I also notice their come from china as anyone purchased anything from them before. Thanks
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Argos return after 30 days
Hi everyone I went away for a bit and the 30 days period to return curtain pole I purchased, had finished meanwhile. It's wrapped originally as i bought it. Basically it turned out that I can't use it in the flat I'm staying in. :mad: Are there any chances to get refund for this item, you reckon? Thanks!
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Beware: Rockyfroggy
It is just to warn everybody not to do what I did. My wife sent me a link on my mobile to chose a gift for her as he had won a national rail survey on ther their website. I clicked through the link and chose a gift and I had to pay a small postage of £1. When I checked my email, there was a small print that I have been…
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TJC Plumbing & Heating - Great!
Boiler broke down 27 Dec, family with young children arriving to stay plus another family with youngsters for dinner later, when I noticed the house was getting colder & colder. Oh no, boiler not working. Going to COST even IF we can find someone to come out, why does this sort of thing happen at the worst times! Picked a…
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Praise for Dynorod
On New Years Eve i looked out of my window onto my side return patio and saw to my horror an overflow of raw sewage cascading over the concrete - about 2 weeks worth!:eek: I rang BG to see if my Homecare covered it - which it didnt- so they put me through to Dynorod who they use. Now i was trepidatious as I had heard mixed…
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DPD delivery timeslots
Praise for getting an hourly delivery timeslot but amusement too... An hour slot starting and ending on a minute boundary??? I'm pretty sure they always do this rather odd thing as I've noticed them before.
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KFC have stolen my money!
I don't usually make a habit of visiting KFC, but I was with some friends that really wanted to go there on Monday so went along. Money is very tight at the moment, so I did not spend much, but when I logged on to view my credit card statement, I noticed I have been significantly overcharged. I expected to pay £3.99, but I…
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Warning about www.tomsgardenequipment.co.uk
I am posting to warn people about the website https://www.tomsgardenequipment.co.uk and it's associated site https://www.pollardlandscapes.co.uk I ordered a chainsaw on 24th December and when it didn't arrive I tried to contact them. They have taken £350 from my credit card but do not respond to their online contact form…
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Praise for Smeg
New electric oven purchased July 2014. Dear Wife wanted to give it a proper clean which involved removing door, the handbook was quite vague about the method to do this. Removed door ok but could not get it back on! after a few attempts telephoned Smeg to be told a engineer would come out but it might not be covered by…
