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Praise, vent & warnings

Archives for November 2014

M&s
M&S orders are taking 15 WORKING DAYS to get to you, if they get to you at all. :mad:
gizzmoheaven.com
wonderful customer service, had an issue with my order and they emailed me within hours....... sorted! great to see a company taking care of their customers especially at this busy time of year :T
Rubbish LivingSocial Deal - Heart Rate Monitor Watch
Just thought I'd flag up this heart rate monitor watch is a bad deal: https://www.livingsocial.com/deals/1332880-6-in-1-sports-watch £13 inc P&P Or you can get the same watch on Amazon for £7.80+P&P -…
Asda Black Friday - the chaos continues.
Just back from my local Asda store and and there was a lot of commotion going on. It seems Asda Black Friday spilled over to Saturday with more products being added. However, they appear to have forgtten to tell the stores, or at least my local store, that it was to definitely end CoB Saturday. So all around the store are…
Very.co.uk
Hi, just wondered if anyone else was having problems with 'Very'? They have taken double payments via direct debit this weekend & have been told it's happened to others by my bank.
well done asda inverness !
always lovely helpful and friendly staff and in particular this morning with their special Saturday deals on, well organised queue supervision and equal and fair distribution of electrical goods also, well done to my fellow customers for being mature and knowing how to conduct themselves in public, thanks
Suspected mouse legs found in Sainsburys basic soup !
Hi all, I have a friend at work, whose mother-in-law has found, what she thinks are mouse legs, in a tin of Sainsburys basic soup. My friend has seen the soup and has told me that you can clearly see that they are small animal legs. At the moment, Sainsburys have offered her £50 to return the tin back to the store. Not…
Southern Water -Foot in mouth.
Nice of Southern Water to send me out a racist this morning :mad: We got a letter from them asking to visit to survey for a water meter. No problem with that - we've had one before and would prefer to be metered as we aren't high users. Today the bloke arrives, first thing he says is that he bets I don't know where the…
Post that's not for me
Does anyone else have this issue. I have lived here 4 years get post for people that don't live here. An old lady lived here for 3 years before that and as far as I know no one else has lived here for 7 years. In the last 2 days I've had yet another piece of post from a company that I know from recognising the po on the…
Black Friday - yankee doodle dooooooooo!
ref poll "how many black Friday threads will we see?" A LOT I hope - as we're English not Yanks, and this is retail gluttony and greed at its most cynical! it leaves me with no respect for the human race - the stampeding is akin to the London Primark stampedes the other year- people are just so STUPID sometimes you'd think…
Warning - Apple Emails (Not Really From Apple)
Just a heads-up ... I'm being inundated with emails purporting to be from Apple about account restrictions. These provide a "Restore" link which are in fact goo.gl links. These are phishing emails! Just in case anyone gets one and thinks it is real. :)
Safestyle windows
We have had the whole house fitted out with safe style windows, doors ect and so far we are reasonable pleased with the product and the service. But why do they keep calling to see if you are pleased and would you like some more, now it does not Matter how many times I tell them "all done nothing else left" they still keep…
neighbours complaining about builders :(
I wouldn't have minded if the complaint was for profanity, loud music etc, but the complaint from our next door neighbours was: They're talking to each other, and not about work Well, who would have thought it. Talking to your colleagues eh ? Ridiculous :o
How many Black friday threads will we see today?
Well with today being that joyous day of black friday how many threads do you think we'll get between here and consumer rights? Main issues being they ran out of stock I reckon but anyway vote!!
Amazon Black Friday scam
Amazon are being blatantly dishonest with their offers. Here's a simple example: http://www.amazon.co.uk/dp/B00DBCHBUG/ref=gb1h_tit_c-3_2147_319c5780?smid=A3P5ROKL5A1OLE&pf_rd_m=A3P5ROKL5A1OLE&pf_rd_t=101&pf_rd_s=center-3&pf_rd_r=0GY4NJY5X3XA2RDMJSJ7&pf_rd_i=161428031&pf_rd_p=560262147 "£45.49 (55% off) Philips Sonicare…
Non - grabbit - asos
Had an email from ASOS saying it's Cyberweekend - grab 20% off everything. my DD who loves this site wakes me up to say quick, that order that was delivered last weekend, lets reorder it all and get 20% off, and send the first parcel back. Great idea I think ( she's so money saving expert) and so we sit down with a coffee…
Leor skincare
Has anyone had this freebie? I did and about 2 weeks later they took about £90 from my bank. I've sent an email telling them that I want a refund. But what's really bugging me is that they phone just has a recorded message, then goes dead. I see them on ebay, so I thought it would be fine. Coolpaprika
Wilko Mould Remover
I've been trying to find a good method to tackle Mould in bathrooms for a while, so I was keen to try this product when I spotted it in Wilkinsons. I have to say, I was extremely impressed. It tackles Mould on a variety of surfaces with ease - you just spray and leave on, then rinse off. You repeat if needed. It deals with…
Insurance company rant
I got the renewal premium for my building and contents insurance and of course it was higher than my previous premium. Went online and compared insurances and I could get it £50 cheaper. I waited until my present insurance company phoned wondering why I hadn't renewed yet. Told the person on the phone I wasn't happy that…
Amazon Prime trial
I received a letter from Amazon last week entitling me to try Amazon Prime for 30 days as a previous user. However, when I went to sign up, I was charged £79 for it. When I queried it with their online support they said that because I originally used the 30 day trial when I originally signed up, I was not entitled to…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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