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Praise for Megabus Customer Service
I think they deserve an award for responding rapidly... Yesterday evening, I tried to use some Tesco tokens (from Clubcard) in part-payment for a Mega-train ticket. I attempted to go back before confirming payment to check I had entered the correct date; my transaction vanished; the tokens were no longer there; and when I…
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kobo customer service
cant fault it, very helpful and informative fast response on both occasions, special thanks to gema h and dwayne b thanks and keep up the good work guys
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Print24 is just a complete waste of space and time
I placed a small order with Print24 a week ago. I chose to use this company simply because they offered me a cheaper production cost, but now I know why – buy cheap get very cheap! I ordered 100 A5 brochures with Print24 and requested the brochures to be delivered to me within 6 days. Two days before the delivery was due,…
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Please Stop Saying "Massive"
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Praise for John Lewis
In the summer, I bought a down-filled coat, reduced, to wear on my recent trip to New York and Washington. Prior to the trip, I wore the coat twice and then all day every day for 10 days. The zip was a bit iffy and by the end of the holiday, was starting to fall apart. I went into John Lewis yesterday. The first SA tried…
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boohoo.com
Hi everyone, Just wanted to let people know to steer clear of this website. They take 4 days to even acknowledge or begin to process your order, don't deliver within the timescale provided and have poor customer service. I have looked on their Facebook page and this is happening to a lot of people. They are also taking…
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Squaretrade....
I was looking for an extended laptop warranty and when looking through google I noticed they were selling policies through multiple websites. Amazon were listing the particular one I wanted for approx £169 including Accidental Damage. Another website listed the EXACT same policy for £133 and it gave me the option to…
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Red Cross door knockers
Firstly we give to three different charities monthly by standing order, charities of our choice. In the past we have had the usual cold calls from the Red Cross trying to get us to donate, but now we have just had a Red Cross door knocker trying to convince my Wife to donate to encourage children to be educated in schools…
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Candle holder exploded!
I bought a couple of candle holders (oblong with slots for 3 tee light candles) from Wilkinsons. They were on a cabinet in my living room and one of them broke and exploded onto the caret in 2 pieces, still alight with candle fluid burning my carpet, I ran into the kitchen to get a wet cloth to douse them out, the noise…
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High praise for JOHN GREED JEWELLERY
Just have to say how delighted I am with John Greed. Placed an order on Tuesday afternoon, it was delivered on Wednesday morning. Communications were fantastic. Everything was gift wrapped beautifully. Plus my orders were in the sale and I received a free gift! Will most definately shop again with them. :T:T:T:T:T
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K&Co/Littlewoods/Yodel
Just a word of Praise ( yes that's right , Praise ) Have had several orders into the two companies above over the last 12 months and must say the delivery service from them and yodel has been excellent ! most deliveries made within 2 days and even the larger items have been within a week :) :T Have seen a lot of bad news…
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Royal mail delivery scam email received.
From:RoyalMail Notification (flhfpoeit@ono.com) Microsoft SmartScreen classified this message as junk.Sent:04 December 2013 07:49:09To: 1 attachment | (60.6 KB) Download as a zip. (60.6 KB) Royal Mail ID E7755CAA3C.zip Microsoft SmartScreen has blocked this message for your safety and we'll delete it after ten days. Show…
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Zavvi - why?
Wasnt sure where to post this. Ordered an Ipad2 from Zavvi on Friday. They say that would dispatch within 24 hours. Now I know it was the weekend so assumed Monday - nothing. On Tuesday I sent an email via their website asking when to expect delivery. They have replied asking me to send a copy of a utility bill with my…
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mse vax deal saved £60+
Today i took delivery of a vax carpet cleaner which i bought online at argos and thought i had a great deal as it was 50% off! Just saw the vax sale mentioned in todays email. I have just bought exactly the same product for £62 less as it has "slight damage to box" to be fair the one delivered today also has slight damage…
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Fuel scam in Service stations
Does anyone still fall for this? A guy came to me as soon as I stepped out of my car trying to tell me he had run out of fuel and needed money to get going again and could I lend him some. Yeah right mate! Anyway, I informed a worker who got the service manager to move them on but I was surprised to see people see trying…
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Fuel scam in Service stations
Double post, see link below. Sorry
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NPower - Idiots!!
Another company just like Direct Line saying:- "Well, we're sorry that you're leaving us. Would you consider staying if we beat the new companies price?"... "Er no... you had your chance. You should have offered me a better price in the first place" IDIOTS!!!
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Marks + Spencers - delivery delayed AGAIN
Ordered 19th nov online. Delivery was wrongly addressed, so the person who it was sent to took it into their local M+S. I get a phone call telling me what has happened - apologising - I'm understanding, have no problem with it. Told it will be resent Mon 25th. Turns out it wasn't resent Mon 25th, just reordered Mon 25th.…
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Praise AA
After looking for a breakdown quote the AA were offering £20 amazon voucher if you took out online cover. After many failed attempts I had to phone and they happily honoured the online price and said the voucher would be sent via email. It never arrived I phoned to query this and was told t&c state only if you paid in full…
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Vent - Lloyds
Just popped into branch with some relevant ICO and OFT case notes to sort a default with someone (that person was with me). Lloyds are still claiming that customer was fairly treated, despite case notes on file proving that this is not the case. No money is owed, yet this is now on DCA no.4, and Lloyds still haven't sold…
