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Marks + Spencers - delivery delayed AGAIN

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Ordered 19th nov online.

Delivery was wrongly addressed, so the person who it was sent to took it into their local M+S. I get a phone call telling me what has happened - apologising - I'm understanding, have no problem with it. Told it will be resent Mon 25th. Turns out it wasn't resent Mon 25th, just reordered Mon 25th. Checked on website - told it would be with me by 4th December.

Just had another email telling me that they're very sorry, but my delivery won't be until 10th December now.

No wonder M+S are going down the pan.
Who made hogs and dogs and frogs?

Comments

  • bylromarha
    bylromarha Posts: 10,085 Forumite
    I've been Money Tipped!
    10th Dec been and gone.

    No delivery. Apparently its the couriers fault - 4 times...

    M+S have reordered my order: order only contains 2 of the 3 things I ordered and want. New date 13th Dec.

    Hopeless.
    Who made hogs and dogs and frogs?
  • mum2one
    mum2one Posts: 16,279 Forumite
    Xmas Saver!
    You would expect better from a bigger company, - hope you got it sorted xx
    xx rip dad... we had our ups and downs but we’re always be family xx
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