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Paypal Warning
I would advise anyone using Paypal to stop now. please read on: I recently lost in a ‘Chargeback’ case on my Paypal account. I am still fighting this case as I believe not only am I not at fault but the fraud is a result of the combined incompetence and loopholes in the Paypal / Ebay system. To summarise briefly, I sold a…
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Avent and Brabantia!
Hi everyone! I just thought I'd big these folks up as they have both been refreshingly good with their customer service! About 15 minutes ago I emailed Avent with a query about a breastpump. They called me back within 5 minutes of me emailing, and a lovely lady solved the problem on the telephone! We also have one of those…
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Virgin Media direct debit fee
Hi, I was wondering if anyone could advise the best step forward after complaining twice about VM's £5 monthly fee for not paying via DD. I downloaded a letter from the Watchdog website and sent it to VM twice as they didn't bother responding to the first letter. The response from VM was basically that they had to charge…
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Citibank Scam
Ive just had an urgent email from Citibank telling me "Your Citibank Card balance is currently overdue and we require an immediate payment of 43.97. " Fortunately I don't have a Citibank credit card so they wont be getting any funds from me, or any of you I hope.
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Sales assistant at Tesco Express
At my local Tesco Express there is this lovely lady who really has 'gone to town' making a effort to provide excellent customer service. She's extremely polite, always offers to pack and greets every customer with a smile.
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Bought Camera from Currys Now its cheaper.
Did not know best place to post this. Sorry if its in the wrong place.... Last week 12th July i bought a digital camera from curry's just seen it advertised on the TV for £30 less. I am one unhappy bunny.:mad: :mad: :mad: What are my chances of gettiing the difference refunded? Thanks in advance.
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Virgin Media V+ - CUTTING THE END OFF PROGRAMMES
Has anyone else noticed that the V+ is cutting the end off programmes it records or those on pick of the week. you watch 99% of the programme and miss the last crucial moment.
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Say No To Compulsory Sign Ups !!!!!!!!
It's about time somebody -- MSE? -- cracked down on Internet retailers who insist on you signing up to an "online account" whenever you want to make a purchase. Yesterday we attempted to order online from Marks & Spencer. But before an order can be placed, M&S insist on you registering online first with username, password,…
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Credit card scam?
Look for shopperdisc.co.uk on your statements as they will probably have got your details if you used Interflora online. My wife has just seen this for the 1st time and has apparently signed up to pay £8/month but has no knowledge of it! Google the above address to see many other angry peoplewho have been caught the same…
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Hotpoint damaged my floor!!!Advice please
About 6 months age the heating element went in my dishwasher.I wasn't covered by insurance so rung hotpoint and went with the insurance for the year costing £100 odd pounds and they came and fixed it.When the engineer was here he asked for an old towel so my laminate floor wouldn't get wet.When he had done his thing and…
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Tesco - Complaints department - Help
Has anyone out there got the name of someone high up in Customer Services as the experience my daughter has had with Tescos has been awful - She has just moved into her own place - done first ever shop on line - was suppose to deliver last Thursday but couldn't deliver due to a mix up over postcodes (their fault so driver…
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Vanish Oxiaction :(
I bought some Vanish oxiaction (pink tub) last week and decided to try it out yesterday. It was fine on whites but on colours I'm not impressed. A brand new top of hubbies now has pink/red speckles all over the back of it. Any ideas of why this has happened? :(
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Online Rip-Off What are my Rights?
My best friends recently had a baby, so being the lovely thoughtful person that I am, I ordered a baby box from www.babybox-online.com for £54.95 inc p&p. I received a confirmation e-mail telling me that my order would be delivered within 48 hours (obviously important for a gift for a newborn). 10 days later no gift has…
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HELP!!! Im being ripped off by an "architect"
This post may not be in the right place, but any help would be really appreciated... My mum wanted to change a spiral metal staircase in her flat to a wooden normal one. She looked up "architects" in the yellow pages, and found a guy in it. In his proposals, his company header says "architecture, design, construction" and…
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My gym membership is in fact a credit agreement...!
I think I've been badly stung... does anyone see or know of any way out of this? Only last week, I signed up for a 12-month gym membership with a small, one-location gym. I signed this agreement under what I think were seriously misleading conditions: 1 - I was told I was signing a membership form, I didn't know it was in…
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blinking AEG
bought a new dishwasher - waited for ages to get it installed - error - spray arm blocked, and !!! salt its on 3 in one - so no salt required! called for engineer visit on Friday morning (rememver this is brand new!) get call on thursday - sorry tech in accident - off sick, come round on wednesday as thats the earliest…
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Online Retailer - Mispriced Item & Dispute. Need Advice.
Quick question: I ordered an item from a major retailer that was £12.50 and on their 50% off sale, so £6.25. When I receieved the item, it had a pricing tag on it stating £10. I emailed them and got the following reply: "Thank you for your email about the ELC peg board you have ordered. I have looked into this for you with…
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Product not working...
Not sure if this is the right board - so feel free to move it somewhere more appropriate... I ordered a usb flash drive (paid via paypal) on Monday 9 July. It arrived on the wednesday (good service), but I quickly discovered it was faulty (files not being saved). On the wednesday I emailed their returns department to…
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blooming dixons
just received my laptop back from repair and they put a sticker on it with codes handwritten. DH pulled it off and it as taken 2cm x 2cm patch of paint. I have wrote them a letter because of the amount of times it has been repaired and it is only 7 months old. I have taken advice from consumer direct and tying to get…
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BCA gives undertaking to OFT:
I know that there have been numerous complaints about this group of companies on here, and have just read this: http://www.oft.gov.uk/news/press/2007/101-07 The BCA Book Club Family: World Books Mango World of Mystery & Thriller History Guild Arts Fantasy & Science Fiction Railway Books for Children Military & Aviation…
