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virgin box and aerial
Hope this is the right place to post this. My Mum has just had a new virgin box installed. She has a TV in the living room next to the virgin box which works via a hdmi cable which is fine. Now the problem she also has a TV in the kitchen which is run with a normal Aerial cable. But there is no output on the virgin box for…
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BT - Blinkin Terrible Escalation - urgent help please!!
hi all - any words of wisdom or what can be done to help my elderly grandparents (late 80s/early 90s) would be gratefully received!!! I am hopping :mad:!!! I emailed BT Chairman and got referred to Executive Complaints Team on Mon 28 July and just nothing has happened ever since!! BT Ref - VOL012-94437383330. The issue is…
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Fast wi-fi speed anywhere ?
Hi all, how do I get really fast internet wi-fi speed, wherever I go in the UK and wherever I go on mainland Spain please? It's only for when I want to use my laptop (Dell 6440, if it helps), to upload websites and collect many 100's of emails every hour. Also, I do have a Samsung Galaxy mobile phone, which is supposed to…
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To package or not to package; that us the question!
Phone is with BT and Line Rental Saver expires shortly, whilst BB is supplied by Plusnet. The latter have refreshed their offerings, so that by transferring the phone side to them I would save just under £40 a year. At the moment the local FTTC cab is oversubscribed, but from the BT site it would seem extra capacity is to…
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Sky to Vonage Number Porting
Hello Has anyone successfully ported their land-line number from Sky to Vonage? Thinking of moving to VM BB only package and use Vonage telephony service. I hear a lot of people have problems porting number out of Sky. Any hints, experience, etc. please share. Nahor
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International freephone number
On my TalkTalk landline account this International Freephone number has appeared twice: 0080044443400 There has not been a charge for these calls but neither I, nor my wife, have made them. Where in the world were they to and how is it possible for my phone to do it by itself??
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Call charges to 030 numbers
MSE's UK CallChecker is giving incorrect information about the charges to 030 numbers from BT landlines. It has a single entry in the drop-down list for 01, 02 and 03 numbers. It shows the cheapest providers for those calls as 18185, 1899 and call18866. For all three it shows the rate as 0.0p/min. There is a 5p connection…
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Can't install sky dish because of roof tiles?
Has anyone else heard something so absurd? My OH have taken a day off work to be in for the sky installation within 5 minutes of being there the guy said we can't install on the side as you'd have signal problems (fine we expected this) since it cant be put on the front of the building we asked for it to go on the chimney…
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Who understands about LLU re landline?
Is there anywhere that explains about the different kind of landlines [bundled/unbundles etc.] so that I understand it without giving myself a headache? How does BT 'share' their lines with other providers? Diagrams may be necessary. I am endeavouring to escape from TalkTalk and find a landline provider which is economic…
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BT Direct Debit
As we all know, BT changed their direct debit notice period last October from 10 working days to 8 calendar days from the date on the bill. At the time, I am sure I read some threads on MSE about this, but now, despite searching, I seem unable to find any thread dealing with this subject. If I have missed them, could some…
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Leaving Virgin. Huge Fee
Hi Guys I am moving home shortly, and I wanted to take my virgin media package with me, but they cannot offer this, as the area I am moving to is not cabled. I was informed that I have to pay £240 to end my contract. This seems very unreasonable to me, as they are forcing me to cancel and pay the money. I currently have XL…
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Vodafone reneged on agreement
Hi folks I wonder if any of you can give me some advice? In June My 14 year old son ran up a bill of over £700 on his mobile phone, that I pay for on my account. He mistakenly thought he had 3000 minutes per month instead of 300. I had set up the contract for him months ago, but up until recently, he had hardly used any of…
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Where are the cable channels on Virgin media catch up tv
I have Virgin Media XL tv service. In theory this means I can catch up with the History channel among a number of cable channels available with my service. But when I look at the catch up options it does not seem to include anything outside of the main BBC/ ITV variants. Where should I be looking? [What On Demand services…
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Renting for 6 months, what are my options?
Hi everyone, My other half and I are renting for just six months and then moving again. Every deal I seem to look at for broadband and TV is on a 12 month contract or more, does anyone know if you can get a shorter contract anywhere? Thanks in advance.
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Coping with unlimited calls
I have an "unlimited" calls package wth Sky, but of course they start charging you if you stay on the phone for more than an hour. Some of my household are really struggling to remember to hang up and redial and I'm being charged a few quid extra on top of my standing charges every month. I can't believe I'm the only one…
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BT Junction box in the bathroom by sink
Hello. I just moved into a house and the old style junction box with star wiring is coming through the bathroom window and sitting on the tiles by the back of the sink. There is a bath and shower in the room also and it gets pretty steamy. The line isnt working despite Talk Talk telling me there is no problem, but I have…
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Confused re moving from BT to Virgin Media
Hi, Have looked at previous posts but still can't find definitive answer. Currently have BT broadband (not Infinity) and BT line rental. Looking to switch to Virgin Media. Obviously I'll cancel BT broadband, if I were to order Virgin that same day presumably i'd in effect have 2 broadband connections, up until BT notice…
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SKY - Broadband Unlimited Free for 24 mths etc
On the 16th July, just six days ago, I signed up for the Broadband Unlimited offer with Sports and Line Rental as an existing UK Customer. This ties me to an 18 month contract for Broadband, Sky Talk and Line Rental. Today, a letter dated 19thJuly, just 3 days after I 'signed up', arrives through my door to tell me that my…
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Problems with a company called "Select Calls"
I received a request from a friend who runs his own business from home. To cut a long story short, he is with BT for line and broadband and Select Calls for his phone calls. Select Calls have cancelled his broadband and now BT say it will be a week or more before his broadband will be reconnected. He has gathered that a…
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Must include dialing code?
I was bored sorry browsing online earlier and see that from October, certain parts of the UK must include the dialing code even if calling a local number. I think this is because they are running out of numbers ... so your number may be allocated to someone else in a different part of the country differentiated by the…