Phones & TV

Archives for February 2014

Time Talk
Hi Guys, I am new to this site, and was wandering if you could give me some help and advice. My Farther has a contract with time talk, which he is only in the first few months of an 18 month contract, however he had a previous contract with them for over 10 months. The problem is they frequently make mistakes with his…
BT Agreed to remove credit mark but still not done?
On 17th Feb I spoke with BT about some issues including them having put a late payment marker on my credit file with experian while the bill for the account was in dispute. I asked them for a gesture of goodwill to remove the mark in return for full payment as I had a good prior history with them. They agreed to this and I…
Roxburghe debt letter out of the blue
I have received 2 letters from Roxburghe saying that I owed £64.40 in respect of a Post Office debt. I have absolutely no knowledge of this! When I moved to my present house 5 years ago, I initially used Post Office for broadband and phone. I then switched provider after the contract period was up (12 or 18 months I can't…
Help needed regarding 2h20m call that I didn't make (T-mobile)
Hi! I really need some advice with the following: Yesterday, I called my mother twice (she lives abroad). First call was about 1 minute and the second for about 3 or 4 minutes. Today I checked my T-mobile account to find the following: 18:32:35 International & Premium Calls 00:06:59 £4.16 16:23:12 International & Premium…
Lovefilm/Amazon switching
Help how do I cancel this , cant see anything on their terms and conditions ! I have Lovefilm and they jave changed to Amazon, but it wont let me switch, just takes me back to the same pages again and again ! Anyone else having problems ?
Panasonic Vierra smart tv.
Sorry if this sounds a bit thick but could someone tell me which button on my remote control to hit to check to see if my tv is on HDMI please. The sound system isn't working and experience with my old tv tells me that the sound system only works when tv is on HDMI. Hubby will insist on hitting buttons without looking and…
Bt billing problem!
We changed one of our BT lines over to Sky last december. We received a bill for £162.30 from BT for calls and rental between 4/1-20/2/2014!? We called BT who claimed that the move to Sky on 15/12 "failed" I was on the phone with BT for over an hour trying to sort it. BT told me to call back tomorrow and we have to give 30…
Dropping price tarrif in EE
I'm 18mo into my 24 month contract (Never buying a contract again - PAYG all the way!) I've been using EE fine for years in my house, works that well that I didn't have to buy internet as I got about 14Mbps via FTP. Past few weeks, signal has been !!!!. Tried getting a new SIM - friends on EE noticed it too. Tried going to…
Primus Saver Rate Increase! - Legal?
1) I just today received an e-mail from Primus Saver stating that from 1 April their landline rental is going up by £1.20 per month (from £5.99 to £7.19), so the moneysaver link is no longer correct: main MSE website -> /phones/home-phone-calls#plinerentalsaver 2) Is it not outrageous that the Primus T&Cs say that (i) we…
UK Call Checker
Does any body know who updates or looks after the UK Call Checker webpage? http://callchecker.moneysavingexpert.com/ukcallchecker/ I want to ask them if they can add Plusnet as one of the Landline Providers. I use the BT one at the moment but would like to get a more accurate idea of costs when I phone a mobile number.
Canceling mobile and adsl
Internet was ADSL with Bethere and I am canceling as I have had a new Fibre connection with Virgin. I owe 80gbp to bethere, which I will try and pay half today then sort the rest, now they've fibre I'd move back if i had to (contract 12m). I plan on keeping phone with BT but no adsl for good i think. Cancelation fee? Next…
Best way to feed cables to wall mounted TV
Hi I have a standard 3 bed semi detached with 2 reception rooms. Both have the traditional style of chimney breasts with alcoves on either side of the chimney. In the back reception room there is no longer a fire , it was taken out by the previous owners, it was in the chimney breast. I would like to install a TV on this…
Is it right for BT to charge me exit fee even after contract expires?
My current Phone and Broadband contract with BT runs out on 18/03/2014. I have identified a new supplier and wish to switch to them from 19th March onwards. I contacted BT and informed them of my intention today. A Customer Options Team member reminds me that if the new supplier NEED a Mac code, I have no fee to pay; if…
Vonage
Anyone use Vonage as their main telephone provider? I've just signed up to give it a go if I like it I'm going to port over my number from VM and have the line cancelled so that I'm on Broadband only for them, would also work out cheaper for me by around £10 - £15 a month dependant on my phone usage. I've just used their…
Broadband & TV - 12 month contracts
Hello can anyone point me in the right direction to find the best deal for broadband and live pause/recordable TV which is based on a 12 month contract? My boyfriend and I are due to move in together soon and we're initially signing up for 6 months with a view to go on a further 6 months rolling monthly contract. Hence the…
BT Installation - existing socket
Hi Can anyone advise? I had a new line installation today with BT, after waiting in for 5 hours and taking the day off work, it turns out they had connected the existing socket at the exchange so did not need to come to the house. They have charged me the full installation charge for this - is this correct? Surely the…
Iphone 5 and Carphone Warehouse
Hi All, I have an iphone 5 on contract and purchased with Car Phone Warehouse in Sept 2012. The lock / unlock button has stopped working making switching the phone on once turned off near impossible. Apple have tested the phone and have stated that it is a manufacturing issue with the handset which would have been fixed…
Can I watch Sky on Xbox without paying
I was setting up my Xbox 360 to watch movies off my WiFi hard drive when I noticed that there's a Sky viewer app for it too. I'm really intending to use the Xbox as a media centre rather than for gaming, and since I've got a Sky TV subscription and I thought - great I can watch it on my 2nd TV too. But it seems it needs an…
Telecom Protection Service - SCAM
Telecom Protection Service has been cold calling selling a 'call-blocking device' for £79.99. Please note this is not the official Telecom PREFERENCE service which is free to register and does not offer to sell anything. The official website is http://www.tpsonline.org.uk More info here…
Alternatives to Sky telephone.
I've currently got Sky TV, phone and broadband, but am thinking about moving off the phone service and would be grateful for some advice. I've got the "Anytime" phone service, but I hardly ever make a call (I've only made 5 calls in the past month, 3 of which were to Sky!) and mostly receive junk calls, so I really don't…

★ ★ ★ Meet your Ambassadors

MSE News

Barclaycard's cutting minimum repayments – you could be in debt YEARS longer paying DOUBLE the interest
If you've got debt on a Barclaycard, it's likely the minimum you have to repay each month will be cut from July. If you're unaware, and don't act, you could stay in debt for many years longer and pay possibly £1,000s more in interest.
NatWest, RBS and Ulster Bank to close at least 100 branches in 2024/25 – here's the full list, plus alternatives
NatWest, Royal Bank of Scotland (RBS) and Ulster Bank, which are all part of the NatWest Group, will shut at least 100 of their bank branches in 2024/25, after RBS announced a further 18 closures.
Co-op Bank customer? You could be moved to Coventry Building Society in future – here's what's happening
The building society has today agreed to a potential takeover of the high street bank – though it's still very early days and the deal needs regulatory approval.
Got a text, email or letter from the Met Police? Don't ignore it – you may need to act to protect yourself from scams
If you got a text message or email from the Metropolitan Police between 4pm and 6pm on Wednesday 17 April – or you get a letter in the next few days – don't ignore it.
Save up to £1 on your takeaway coffee – while saving the planet
Many of us regularly reach for a cup of coffee or tea to give us a caffeine boost, but if you’re out and about and can't bring a thermos from home, the cost of this can quickly mount up.
Chase customer? Check if you can get its boosted 5.1% easy-access saver
If you have a Chase current account, you may be able to get a table-topping 5.1% easy-access savings rate to go with it, as the bank has launched a new, temporary bonus offer for some existing customers.
New online state pension boosting tool promised to Martin Lewis hit by delays – here's what you need to know
The tool was first promised to MoneySavingExpert.com founder Martin Lewis on ITV's The Martin Lewis Money Show Live last summer and was expected to launch before the end of the 2023/24 financial year.
Spotify to hike prices by up to £24 a year – here's what's happening
If you've got a Spotify Individual, Duo or Family account you'll see prices rise by up to £2 a month (equivalent to £24 a year) in a month's time, the music streaming service has announced.
Subway customer? You've got until 14 May to use your loyalty scheme points before shake-up – here's what's happening
If you're a Subway Rewards member, you have until the end of Tuesday 14 May to spend any points you've built up – or lose them entirely.

View All

Phones & TV

Discussion List

Get our FREE Weekly email full of deals & guides - and it’s spam-free