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Issues cancelling my sky subscription
I wrote to sky 2/3 weeks ago informing them I wished to cancel my subscription as I was moving over to virgin media. I received a letter on Friday asking me to contact them regarding missing security information so they could complete my cancellation. I put all of my details on the original letter so couldn't understand…
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Moving home, how do i cease my BT landline?
I am moving home tomorrow, i want to cease my land line. I can't find anything on the web on how to do this. On the BT site they only seem to have instructions / process for transferring line to new property, but i do not want to go with BT at my new place. Been with them a few years, so i guess i will either have to pay…
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Sky call price increase 500%
Call tariffs from a Sky landline to some 08 numbers have increased significantly. Using companies like Auracall orDial123 to call abroad which previously cost 0.5p per minute, now cost 2.57p (5 times the cost of the same call from a BT line). Calls are still available at lower costs if you prepay, refer to the callchecker…
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LG Tv and White Sky Box
I wish to use my my SKy Remote as one to control my tv and volume on my tv and sky box Can someone advise how to do this I have white sky box
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Deal ends 28 Feb: Vonage - £40.40 cashback + £70 gift card
I've just ordered a Vonage connection (free UK calls 24/7) + free international calls to 68 countries for £11.20 a month + £5 delivery for the Vonage box. Brilliant deal for me as my calls with Plusnet are £35 alone. BUT I also get £40.40 via Topcashback AND a £70 gift card meaning my entire setup is almost cost neutral…
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Primus £95 Excess Broadband Charge
I just wanted to try and make people aware, my Daughter went over our Broadband usage in December, and i was horrified when my Direct Debit went to Primus £117 :eek: I rang them and was told there was a £95 charge :eek: There Customer Service is Terrible, Therefore looking to move elsewhere :)
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VM 28 day money back guarantee
Hi has anyone actually had confirmation in writing that VM will cancel your contract anytime within first 28 days. I received my contract to sign today and that states I have 7 days to cancel, no where in the contract does it say 28 days, the website doesn't state cancel your contract either. Has anyone on here…
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sky and getting rid of landline
If you have sky, then decide to get rid of landline phone altogether as you dont use it can you still carry on with your sky tv. Thanks.
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BT Youview Box??
Well after 11 years as a Sky Customer I had enough of paying through the nose and transferred TV, Broadband and Phone to BT and all my equipment arrived today! I am not too impressed with the Youview at the moment but this could be the fact that I'm just not used to it! I paid an extra £5 a month for an on demand movie and…
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BT post in the way of new drive layout
I am about to change the layout of my drive; there is a BT post which could become unsafe as a result. Can I get BT to pay for a retaining wall to protect their post from falling? Alternatively, can I ask them to move it to another position where the drive change won't affect it?
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Primus Stop Offering Line Rental Saver.
http://www.ispreview.co.uk/index.php/2014/02/uk-isp-primus-saver-joins-sky-broadband-drop-cheap-pre-paid-line-rental.html
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Bt threatning legal action !
So the story is I left BT around 2 years ago to go to a different provider for my work landline , including line rental . Ever since changing provider BT have continued to send me bills for line rental . I have phoned BT on several occasions to try and sort this out with them but to no avail . On the last call , after…
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Alternative free phone numbers
Say No to 0845 numbers! Alternative free phone numbers here! This is a really good site. You know all these 0845 and 0870 numbers you're given to deal with your bank, or renew car insurance are chargeable to call. Well, simply type in the number you've been given, and if there's an alternative direct line, charged at…
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Post Office HomePhone Increase Prices From 14/4/2014
See: http://www.postoffice.co.uk/price-changes for full details. Note the new rip off charges to call 0843/0844 0871/0872 numbers. To help simplify charges calls to numbers beginning with 0844 or 0843 will now all cost 7p a minute regardless of time of day and calls to numbers beginning with 0871 and 0872 will all cost 15p…
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Help - problem switching from BT to orange
Hi, We tried switching both line rental and broadband from BT to Orange in October. After many mix ups they eventually switched the broadband in December and then the line rental on 2nd Jan. But now I'm being charged by both Orange and BT and they both blame each other. I've just phoned BT and they say that Orange (EE)…
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BT Broadband Talk - Call Plan charges
I saw my monthly BT bill was higher than normal so decided to check the itemised bits. I found that, after years of the Unlimited Evening & Weekend calls package being free on the Broadband Talk 'line', they'd suddenly started charging £3.50/month for it. Apparently, I'd been notified of this change by email (no I hadn't).…
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Compensation from BT?
I am a new BT customer, (regrettably now I have to say) and am shocked by the absolutely disgusting customer service. I had an engineer booked to instal my Infinity package the 12th Feb, nobody turned up despite me calling them at 5pm to be told that I was on the list and not to worry. I then called them at 7.30pm when it…
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Looking for BB TV Phone deal. Best option?
Hi New to the forum so please be gentle. I am currently with virgin media for BB, TV and phone. My package is : Talk Weekends Free Voicemail TV Size M+ 1 Additional V Box V HD Monthly Fee TiVo Monthly Fee Broadband L (Up To 30mb) For all this I pay £47.99 inclusive of phone line rental but not calls. I have just looked at…
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Cannot cancel TalkTalk contract even though it is within 7 days
I bought the TalkTalk Essential Plus TV package which was activated on Thurs 13th February. The internet worked well. On Fri 14th morning my broadband was not working. I had to contact them from work, but because I was not in front of the router they could not help me. When I got home it was working. On Fri 14th YouView…
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Dont want to complain to BT just yet..
But had Youview and infinity installed on the 10th And really , just not impressed with it all , the box seems slow and unresponsive , the I player and milkshake on demand , sometimes stutters and doesnt work , other times , half way through a program it will do the buffering thing and then say error , so we have to turn…