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Bt or virgin
Hi I'm in need of a bit of advice,don't know wether to go with Bt or virgin tel,only want a basic phone line and a fair Internet speed with a wireless router. Virgin wanted £60 intallation,Bt want nothing ???
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Primus - cold feet
Hi gang,the story so farin brief. Decided on the spur of the moment to leave BT after a few years of what I consider to be high bills for light use of home phone ,bill in the region of £60-£75 every quater even though on eve/weekend tariff. After seeing artical for Primus on this site I filled in application and I have…
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Sales calls from Talk Talk & Eon after bogus survey
I usually politely decline any and all sales and marketing calls from companies (we rarely get any as we are registered with the TPS and are ex-directory), but I foolishly made the mistake of not doing so last week. I was called from a call centre that I believe was in India and was asked to fill in a short customer survey…
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Bt broadband disconnection fee
reposted to more appropriate area ;-)
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Bt contract question?
hi, if i join bt for there weekend calls line rental, if i leave to move to another supplier within the first 12 months, will i need to pay a cancellation charge? is the cancellation charge still £2 per month of the remaing contract? cheers for any help with this. mike
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Urgent help with new phone line plesae!
My husband left me last year, and I have been trying for months to get the Sky tv/phone/broadband account changed to my name. I eventually managed to get the tv changed to my name at the start of the month, but they told me that they couldn't do anything about the phone and broadband until his account was cancelled. He had…
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Primus reviews
hi folks, i am thinking of maybe joining primus with there line saver at a low price of £7.99 i am looking for any advice anyone can give me about there customer service and quality off line and service. any help would be great both good and bad. cheers mike
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Is it cheaper to leave a virgin bundle for seperate deals?
We currently have Virgin Media package of L Broadband and XL Phone and TV. For this we are pay in excess of £50 per month after all extras for telephone calls etc. We desperatly want to cut this down and decided to try and go with talk Talk and then a obtain a seperate TV package. Alas this or any of the cheap phone…
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Anyone used Sipgate?
Since skype on my iPhone 4 just constantly disconnects or has poor call quality, I've signed up to sip gate. And downloaded bria to use if on my iPhone I realise this is probably a stupid question but if a friend in the USA signs up, and I call them or they call me, is it free? Or do I get charged the USA tariff? Also, I…
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Talk Talk new lines...
Got a bit of a technical question if anyone can help, re: telephone line/s? There's a line here that was disconnected - it was with Tiscali (now Talk Talk). Talk Talk say they can't activate it for me as new customer; something to do with LLU? They have accepted my application as a new customer for service, and say a new…
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BT OPENREACH Charges
I moved in September, I was told by BT that everything was ok to transfer over. A month later my broadband was connected but there was a fault on my line. BT Openreach were dispatched and when they eventually turned up all they did was pull out a plug that I was told to connect. I was charged £127.99 for less than 10mins…
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BT Issues
Hi, can anyone help please, i am with BT for my phone and broadband, i do not wish to renew with them when my contract is up, the problem i have is my phone is up in May and my broadband is up in september, how will it affect my broadband if i dont renew my phone line with them. Cheers Kerry
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0800 and 0500 numbers
I know the 0800 is a free phone number, but is 0500 also a free phone? If that's the case, is there an actual difference between them?
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Primus DD expired and manual payment question
I'm on the Primus Saver Option 2 CPS tariff and I've had a bill issued. The payment is due in a couple of weeks. My direct debit was automatically expired a while ago because I haven't had a bill in over a year - I only make free inclusive calls. One call recently slipped through because I forgot to update the clock on my…
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International call checker
I have noticed that when the cost of an international call is is given..using the 0844 prefix e.g. 'call charge is half a p per minute'...a new phrase has recently been added to the pre-recorded messagein a different voice...stating 'PLUS NETWORK CHARGES'....is there any way of checking these additional charges...,which…
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BT telephone line - Home moving charges?
Hi Can someone advise if and how much BT charge for moving phone lines to a new home. I am thinking of taking up a 12 month contract with them and its likely that i will move from my current home in next few monhts. Do they charge for moving your home line to another exchange or any other fees? Thanks J
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Primus Saver Home Landline Advice Please???
Having read Martins guide on cheap home phones I called this company up yesterday to book for a changeover from Sky calls (with BT line rental) to their £7.99 per month package for line rental and free evening and weekend calls. On having placed the order I happened to come across a variety of reviews that slated this…
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Talk Talk Broadband Still within 30 day trial
Hi Guys, I changed to TT recently, past week, and the router is not the best unfortunately. Thinking of going back to O2, however, having been informed I have to pay a connection fee, I am now left with additional fees. I can disconnect TT without an exit fee, and I'm currently in my 7th day of the 30 day trial. Under the…
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CCS charge from outstanding BT bill after moving house
Hi there Need a quick bit of advice on this... I moved out of a shared rented property in October of last year so called Sky to ask them to switch over the account into the name of one of the other householders. After a couple of calls with conflicting information they told me they would do it, no problem. I asked if I…
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Primus or BT
Hi everyone,I am really worried at the moment because I am ecpecting to have my service moved from BT to Primus on the 3rd of April this year. Having grown sick of paying BT around £75 a quater for the past few years and also hearing on the radio that they were putting up there prices again and also bearing in mind my…
