Primus or BT

thebull

Hi everyone,I am really worried at the moment because I am ecpecting to have my service moved from BT to Primus on the 3rd of April this year.
Having grown sick of paying BT around £75 a quater for the past few years and also hearing on the radio that they were putting up there prices again and also bearing in mind my landline gets used very little I decided after checking out martins blog on cheap home phones to go with Primus I have taken out there £7.99 a month deal and will pay via direct debit I have not chosen any of there add on services such as caller ident ect .
ON Friday this week I had a letter from BT informing me that they estimate that I will have to pay them a termination of contract fee of about £11.33.Today I rang customer services and spoke to a chap about this fee and told him that I did not consider this fee was due because BT have altered the terms of our contract by putting there prices up ,he agreed with me and said I would have to take it up with billing when my final bill was taken I ALSO MENTIONED THE FACT THAT MANY PEOPLE WOULD JUST PAY THIS termination fee due to the fact that they will be unaware of this clause in the conntract .He replied but this is not what this conversation is about or words to the effect and then hurried off .
I then began to read posts in this forum and am now worried about joining Primus :doh:.
what do you people think I should do should I stick with BT or go Primus

OldGreyFox

If your landline is used very little how comes your paying £75 a quarter ? ,given that the cheapest way to get line rental at the moment is about £13.60p a month if you dont want to pay in advance.

thebull

my point exactly Mr Fox

OldGreyFox

thebull wrote: »

my point exactly Mr Fox

You presumably have a bill. How do they get to £75 a quarter.

As far as avoiding the cancellation fee have you see this recent post.:D

https://forums.moneysavingexpert.com/discussion/comment/42282848#Comment_42282848

thebull

looks like I would have to pay the termination fee if I left .and here is part of my bill the other bit when I edit it
Unlimited Evening and Weekend Plan
5 Nov - 4 Mar 11

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This is made up of:

• Unlimited Evening and Weekend Plan -£65.12
  
  This is a refund of the price of your calling plan (which includes line
  rental) at £16.28 per month which you paid in advance up to 4 Mar 2011
  
  
• Unlimited Evening and Weekend Plan Deal £11.96
  5 Nov - 4 Mar 11
  Because you did not pay the full price for the service, we need to charge
  you back some of this amount
  
  

-£53.16

Unlimited Evening and Weekend Plan
5 Nov - 3 Jan 11

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This is made up of:

• Unlimited Evening and Weekend Plan £32.03
  
  This is the cost of your calling plan (which includes line rental) up to 3
  Jan 2011 at £16.28 a month
  
  
• Credit : Unlimited Evening and Weekend Plan Deal -£5.88
  5 Nov - 3 Jan 11
  You get your calling plan at a special rate .We show this on your bill by
  giving you a credit of £2.99 a month
  
  

£26.15

Unlimited Evening and Weekend Plan
4 Jan - 4 Mar 11

Hide Details

This is made up of:

• Unlimited Evening and Weekend Plan £33.74
  
  This is the cost of your calling plan (which includes line rental) up to 4
  Mar 2011 at £16.60 a month
  
  
• Credit : Unlimited Evening and Weekend Plan Deal -£6.10
  4 Jan - 4 Mar 11
  You get your calling plan at a special rate .We show this on your bill by
  giving you a credit of £3.00 a month
  
  

£27.64

Unlimited Evening and Weekend Plan
5 Mar - 4 Jun 11

Hide Details

This is made up of:

• Unlimited Evening and Weekend Plan £49.80
  
  This is the cost of your calling plan (which includes line rental) at
  £16.60 a month, charged in advance from 5 Mar 2011 to 4 Jun 2011
  
  Including UK landline and 0845 / 0870 numbers within plan*
  
• Credit : Unlimited Evening and Weekend Plan Deal -£9.00
  5 Mar - 4 Jun 11
  You get your calling plan at a special rate .We show this on your bill by
  giving you a credit of £3.00 a month
  
  Discount for Evening and Weekend calls with 12 month renewing contract
  

£40.80

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Total line rental and other basic charges
£41.43

laney85

Who has the cheapest basic line rental packagage at the moment , getting away from bt had enough ?

Heinz

laney85 wrote: »

Who has the cheapest basic line rental packagage at the moment , getting away from bt had enough ?

If you just want cheap, see the link below (but others have regretted such a move).

http://www.moneysavingexpert.com/phones/home-phone-calls#plinerentalsaver

laney85

I dont use the phone its only for broadband, so is primus realy a bad idea if so what s the alternative?

OldGreyFox

laney85 wrote: »

so is primus realy a bad idea

https://forums.moneysavingexpert.com/discussion/2760972