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Motoring

Archives for May 2020

Vehicle has had a fault from new - what are my rights?
I bought a new car which arrived in January. From day one, Android Auto wouldn't work. I was told it was my phone/cable etc., but after the dealer finally took it into the workshop, they re-installed some software and Android Auto worked. But one issue remains (music cannot be streamed from the phone to the vehicle when…
Recently refunded £100 by hmcourts
I have recently been refunded £100 that I paid for a speeding fine that was in Oct 2019 but I paid it in April 2020 due to the fine previously being sent to my old address. I paid on the automated system, got my payment reference number and posted my license to the address as was instructed in the letter in the 28 days…
Do I finance a car at University?
I’m an 18 year old starting university in September. I will be working around 20 hours on a weekend so I would be able to afford finance on a car. I bought my first car in November 2019 and broke down on me after 2 days, I’ve looked at buying cars from dealerships from but the lowest I can seem to find is around £7000. I…
Who doesn't prefer a hatchback boot?
Forgive me if I got my terminology wrong here. My understanding of a hatchback is a car where the rear window also opens with the boot where as a typical saloon just has the boot door open. Either way you'll get what I'm trying to say. So, news came in that BMW dropped the new 6 Series from the UK market. In personally…
New Car Not Ordered by Car Dealer - 3 months Delay
We ordered a new car on March 21st 2020 with an estimated delivery timeline of 10-12 weeks. In recent weeks, we contacted the dealership who advised an approximate delivery date of 2 June having tracked the car on their systems recognising that it may flex by a few days in the current situation. We have now been informed…
Vehicle registration with DVLA
We bought a car 3 months ago and the seller sent the form off to DVLA but we heard nothing. Therefore we sent the new owner slip and V62 form off to DVLA ourselves but have also heard nothing. We can’t get any response from DVLA as they advise they are short staffed so only dealing with queries from critical workers. We’ve…
Purchasing a new car before claim settled?
Hi, iv got 14 years no claims (well did until my car was stolen three weeks ago) The insurance are dragging there feet on paying me out, requesting really random documents, everything is up to date etc so won't be an issue. my situation is my close friend has been made redundant due to the current circumstances and is…
By Miles
Hi,anyone have experience of By Miles car insurance ?
Interesting change to 6-month MOT extensions
The government have made a small change to the MOT extensions. "If you take your vehicle for its MOT and it fails Your MOT extension will no longer apply if you take your vehicle for its MOT and it fails. Your vehicle will need to be fixed and pass its MOT before you can use it again. Example Your vehicle’s MOT was…
Should a company return the deposit paid by my husband now he’s died
My husband ordered a car in January from a broker. He paid a broker fee, (broker4cars) £297 & a deposit of £500 on a M&S credit card. The car was due for delivery after 1st June when my husband should have retired on 29 May. Sadly he died suddenly on 9 May. My son called the firm & they cancelled the order but I can’t any…
Do you have to tell insurer if car is written off?
I am considering buying a Cat D car. I was under the impression, and this is indicated by online buying guides like MSE etc, that insurers will need to know if the car is written off and they may charge a premium. However I have done up a couple of quotes online and they don't ask about write off status. Do you have to…
Decent Tyre Inflator
Anyone recommend a decent tyre inflator / air compressor? I had a cheap one off eBay years ago that vibrated itself to death. I'm sick of using the one at ASDA as I don't think it's worked properly in a long time. Tyres on my 2014 Focus are supposed to be 30psi. They were up at 35psi so used the ASDA one to set them back…
Returning a lease car due to terminal illness
A wife is in a hospice with terminal cancer. She has a lease (possibly PCP) car which is for 4 years and the plan is now just over 2 years old. Husband has contacted the finance company who said he either returns the car now, pay for any damage plus £1100 due to not yet paying over 1/2 the finance or keep the car till…
Negative Equity on PCP
I have changed jobs since starting my PCP car contract and am well over my annual mileage. This leaves me with considerable negative equity on the car. What are my best options for solving this?
PSA Finance PCP No Collection - Debt being chased
Hi, my 3 year PCP with PSA Finance came to an end on 11 May. Their collection agency Manheim is not currently collecting due to coronavirus. I informed PSA in February that I intended to return the vehicle at the end of the contract. They acknowledged this and gave me a website link to arrange collection after 11 April…
Faulty vehicle - Personal Contract Hire
I have a 2019 Mitsubish Outlander PHEV that developed a fault just after its first service and a few days before lockdown. It is not my car as it's personal contract hire through Shogun Leasing (part of Lex). Subsequently it has been off the road - (EV failure warning) for 2 months and I've just been told by garage likely…
Buying a new Dacia - advice?
Hi everyone, I’m after some advice in relation to a new car. I’m currently running a 2002 Renault Clio (automatic) that I’ve had since 2014. In this time, I’ve covered approximately 50,000 miles. When I bought the car, it had 25,000 miles on the clock. It’s generally been an ‘ok’ car, but it’s really starting to show it’s…
Reimbursement of Excess
Hi, just looking for some advice. I had an accident in December last year. Months went by as myself and the other driver both claimed we were in the right. I sent videos and photos and a detailed statement. The other driver still claimed to not be at fault and my lawyers (provided through insurance company) stated that I…
Car Accident - Not at fault. Confused over insurance, what is the best way to go about this?
Hi, has anyone been in a similar situation to me? I had an accident that wasn't my fault. The other drivers (hastings) insurance phoned me to confirm that the other driver admitted liability. I gave them some information but didn't agree to anything, they gave me a claim ref number and contact details. They offered a…
VW deisel scandal, too late to claim?
Hi there, i note in the news that that the VW scandal case is progressing. Unfortunately I didn't sign up for the group claim, I knew nothing about it until after the deadline . Does anyone know of a way to lodge a claim now? Or should l just ask law firms directly? Also if guilty does the court case pave the way for…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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