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iPhone 11 Affordable Mobiles Not Working
Hi. Anyone else having problems getting the deal on MSE’s Money Tips? (64GB phone in black, 5GB EE Sim, unlimited minutes & texts £47 upfront fee £23pm 24month contract.) Having no luck at all, offer runs out at 11.59pm tonight.
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Reconditioned Phones - where, how much
I would appreciate your advice. My wish is to buy a mobile, hopefully an iPhone, for a very close friend. In truth it will have to be a reconditioned one, if only because I simply couldn’t afford a new one and my friend is in an even worse position! Her present phone is an iPhone 6s and you can hardly read an email on it!…
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Transfer music to new phone
Today i get a new mobile phone and wonder what is the easiest way to transfer my songs from my old handset to the new one. Theres only 95 songs Samsung s8 - Samsung s20fe Thanx for any help
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Are there any genuine PAYG deals left?
I've just had virgin threaten to bar my sim card because I don't use it enough. I don't use it much because a couple of years ago they raised the cost to £2 for the first call and £2 for the first text. So I need to change. I absolutely can't afford a contract so may have to just give up having a phone. I speak to my…
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Three PAYG international calls increased but Price Guide hasn't?
Everywhere on the Three website it says "our Price Guide to learn about our pricing and terms" and "these rates might not reflect your charges. Check your specific price guide for more detailed info on your rates." But both rate cards for old and new PAYG still show 3p for calling certains countries from the UK (eg USA,…
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Now mobile phone with balance can’t make or receive calls or send texts
Hi all. I have a Now mobile sim that has never been used but I would like the phone number that is attached it to. The number can receive text messages but cannot receive calls, make calls or send texts. I have topped it up with a £5 balance, which worked fine and ringing the Now mobile balance line I can hear that the sim…
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Sky Mobile spend cap set, but wasn't applied!
I recently activated 2 sims (for the kids) on the MySky app, and set a spend cap of £0. But just had a big bill for international calls/texts from one of them! I activated a 3rd sim last night and followed the same process. Screenshot taken states "Monthly spend cap for Sophie: £0" but the sky advisor confirmed that there…
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Iphone X shows as Sim Locked, but its Unlocked
I bought this Iphone X in Jul2020 direct from O2 under the "As New" I can't recall if it came unlocked or if the unlock process was done when purchasing it, I'd guess it came unlocked. I have recently noticed under the settings it states "SIM Locked" yet currently the Mrs is using a "3" network sim, I've tried my EE and…
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Three increasing charges at end of contract?
I received an email from Three informing me that as my 12 month contract has ended they will no longer be able to offer me the price I'm currently paying (£11 a month). Worryingly, they have told me if I do nothing I will be placed on a monthly rolling plan costing £20 a month. Alternatively, I have the option of taking…
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Free Sim Only Contract
So I did my usual and got a discount when renewing my Sim Only deal. £19 down to £10 a month. But after two months of not having anything come out of my bank I went and checked the bill. To my delight they have not only done a £10 discount but also a £9 discount too. Now what?? If I don't correct this do I end up with a…
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Operator changing terms mid contract
Is it possible for an mobile operator to change the terms of a contract mid contract.In light of today's announcements about roaming charges, I'd like to check that if I take a new 12 month contract today with Three (which includes roaming in their Go Roam offering) they cannot suddenly remove this mid way through my…
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EE to reintroduce EU roaming charges
Spotted on BBC News: https://www.bbc.co.uk/news/technology-57595913 To quote from the article: "Mobile operator EE will charge new customers extra to use their mobile phones in Europe from January. Those joining or upgrading from 7 July 2021 will be charged £2 a day to use their allowances in 47 European destinations from…
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Roaming charges to return on O2
Had a email from O2 about roaming charges being re-introduced on O2 in Europe, so I think basically that if I use above 25GB in Europe, each GB above that will incur a fee ?
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Vodafone Debt Collection Agency letter out of the blue
My wife had a pay monthly contract with Vodafone for over 20
years, generally upgrading her phone every 2 years. In that time she never
missed a single direct debit payment. In mid Dec 2018 she took out a new 2 year contract with a
new Samsung phone. The “minimum
commitment date” on the contract was
until the 17 Dec 2020.…
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Lebara hidden charges
After being on a high tariff phone contract with EE for few years, I realised that my phone was paid off and I also do most of my calls and internet use on my phone via my home internet as I'm working from home. So I decided to get the cheapest phone contract possible. This seemed to be a Lebara month by month sim only…
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Vicious Circle of Billing Vulnerable Adult
Looking for advice as I'm banging my head against a brick wall. My mum has a mobile contract with Vodafone which started on the 18th July 2019 and rolls over each year. My mum doesn't use the phone and hasn't for sometime due to being incapable of even switching the phone on theses days. She has undiagnosed dementia and…
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O2 - Price Changes - Leave Contract Early ?
Just had notification today that O2 are making some changes to their prices from 2nd August. See - https://www.o2.co.uk/help/account-and-billing/other-numbers-and-charges/price-changes-europe-zone-fair-usage There is reference on that page of being able to leave an O2 contract penalty free but the wording I was a little…
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Can’t sign up to Tesco Mobile
Hi I am with Tesco mobile and a close friends wants to switch from a PAYG account with o2 to a sim only deal with Tesco We spent sometime today trying to sign her up but when it came to the payment bit they couldn’t verify her credit rating. I’m assuming it was because she only uses a Visa Debit Card, and deals with cash,…
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Samsung S20FE Dual sim?
Hi All I have recently gotten a S20FE (upgraded from a S7). The videos I have watched on youtube appear to suggest this is a dual sim phone, however, do other people use the other sim space to add a sim to benefit from freebies / rewards and if so, what should I look at? TIA ukd
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Shortcodes on s10e
Help please. Shortcodes do not send on my s10e. I have three and 02 sim cards in phone. Try both sim cards in my spare s9 and old s7,and both send fine. Settings are the same in all phones,including the message centre numbers. Is there a setting iv missed in the s10e that needs to be switched on?