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Now mobile phone with balance can’t make or receive calls or send texts
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mrochester
Posts: 1,519 Forumite


in Mobiles
Hi all.
I have a Now mobile sim that has never been used but I would like the phone number that is attached it to.
I have a Now mobile sim that has never been used but I would like the phone number that is attached it to.
The number can receive text messages but cannot receive calls, make calls or send texts.
I have topped it up with a £5 balance, which worked fine and ringing the Now mobile balance line I can hear that the sim has £5 credit.
Does anyone know what else might need to be done to kick start the sim so that I can obtain its PAC?
Many thanks.
Many thanks.
M.
0
Comments
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APN settings on phone ??
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Have you tried the SIM in another phone? Any chance that the SIM has been locked?0
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mrochester said:Hi all.
I have a Now mobile sim that has never been usedHow long have you had this sim?====0 -
Why don't you ask Now CS to check the status for you?No free lunch, and no free laptop0
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Call NOW CS, make sure you have the SIM number (written on the SIM - not the phone number) and ask them to activate it for you.0
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