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Mobiles

Archives for March 2020

sky mobile: new s20+ rcs advanced messaging not working in Samsung messages
I've bought a new s20+ however, the rcs advanced messaging is not working in Samsung messages (the message equivalent). The function seems to be missing. In my old s10 the function was there. I've updated the os and apps. nothing seems to be working. can anyone on e sky mobile check for me. no response on their own help…
O2 PAYG phone swap problems
It seems to be all but impossible to contact O2 at present. Website down and no access to customer services by phone. I have an old G2 [Doro] PAYG unlocked mobile phone on O2's network which has served its basic purpose admirably over the years but now it looks like there is a faulty charging connection. I have therefore…
Individual Preference Service
I just had a call on my mobile from someone saying they are the "Individual Preference Service" - they said I had a lot of nuisance calls and I could register for free - no talk of money etc.I have heard of the Telephone Preference Service but not the Individual Preference ServiceIs this legite?
Need to contact Virgin Moblie
I have lost my phone ans need a new nano sim. I have tried several Virgin Mobile numbers but just hear music plus the form for a new sim has been removed from the website.Anyone know any other ways to contact Virgin Mobile?
Plusnet charged for two mobile accounts instead of one
I switched mobile provider to Vodaphone in December and paid the outstanding balance with Plusnet. A month later received a bill from my previous provider PlusNet. After inquiries it transpires a second account was opened with my details back in 2016, and I have been charged at £6 a month by DD for it ever since. I have…
Anyone having problems contacting Three support
Hi all, I spoke to Three mobile about an issue with my data not being available without wifi a week ago and after trying a few things i was told that someone would look into it and get back to me within 24/48 hours. A week later, I have tried to contact Three on the options available as per their website ie Live Chat ,…
Unlimited data
Anyone on Vodafone can get free data for a month which is very welcome at the present time. Just go via the Vodafone app . But be quick it's limited
EE upgrade deal issue
Hello. I'm after some advice. I've noticed a great deal on the note 10 plus 5g with EE two weeks ago at 59 a month a (as good as new model), and I get my 20% corporate discount. I screenshotted it and then in 2 weeks time my upgrade was due so I rang them up. As the price had increased to 64. Ive tried to haggle on the…
Convince me...
OK So I have Iphone XS 64GB Silver Unlimited Calls/Texts 50GB Date (Extra 50GB) 24 months Contract £50.22 (Can Upgrade now o2) or wait till September (Other Networks/o2 Elsewhere). Is Iphone 11/11 Pro worth it or should I stick with my XS
LSG Insurance I Have Been Ripped OFF
any one here had any dealings with LSG? i have mobile insurance via my bank The Co Op sadly 8 weeks into my phone contract i cracked the screen- phone still worked paid 75 excess to LSG got sent back a terrible second hand so called A grade phone back with a scratch ! i was not expecting a second hand phone back but a new…
Does an unlocked mobile become locked to the first sim inserted
As per the title really. I'm thinking of buying a Motorola E6 Plus (simple PAYG - no plan) from Carphone Wharehouse and their site says "Most of the phones we sell aren't locked to a network, including almost all of our SIM free phones. That means you can put any UK SIM card into your phone and enjoy the benefits of…
Police tracking mobile phones - ie the people who are carrying them
With the latest "bright idea" (hmmm...) that the Government has of tracking peoples mobile phones (albeit they say it will be "after the event") in order that they can see where large groups of phones (ie people) are congregating (stated to be because of Covid) can anyone technically-minded tell me if I'm correct in…
Onecom
Bit lost with this Why are onecom able to issue a contract with no cooling off period. This was only said when they were doing the recorded bit why are they exempt from the normal 14 day cooling off period. This was for a mobile phone contract
Vodafone in Turkey
So, from May 2020 Vodafone will be charging £6 a day to roam in Turkey, previously this was included in UK bundles. I'm planning a holiday in August 2020 (fingers crossed), can anyone advise of a cheap pay as you go SIM I could use for a week to avoid the £40 bill from Vodafone?
Sky mobile. Can you use override services I.e 18185
Sky mobile. Can you use override services I.e 18185 Looking at getting a Sky Mobile contract and would like to know if you can use the likes of 18185 for making cheap international calls and 0845 type calls? Looking at the terms and conditions it does state that indirect access is chargeable but is 18185 is classed as…
Cex iphone 8
Hi, I’ve had an iPhone 6 for about 5 years, on a sim only since my contract ended 3 years ago. Recently it has shut down unexpectedly a few times and now that I’m working from home for the foreseeable future I needed something more reliable, especially given the number of video calls I’m now on. I ordered an iPhone 8,…
Sony Experia XA1 play store
Hi, Wish to use WhatsApp but will only load in 'play store' Deleted this app some time ago so how do I get it back on the above phone? Thank you for any help. Mike.
disney on 02
hi all trying to get 02 offer of £2.99 per month for the new Disney plus but nothing on their website and cant get them on the phone so has anyone been able to get this offer and if so how did you do it thanks
Payment of Credits
The terms and conditions of my mobile network priovider stae that I must pay all monies owed withgin 30 days/current month and if I want to not pay that amount I would have to cancel my direct debit which would put me in breach of contract. I have just had a dispute woith my network provider where they agreed that they…
IPhone X - Fantastic offer?
£20 upfront, £10 per month, 18 month contract, unlimited calls texts, 10GB data, mobile unlocked to all networks. This sounds too good to be true. The website is fonehouse.co.uk but the offer above is not available on there website but only if you ring them. I asked the lady to email me the iPhone X offer details, she did…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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