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Need to contact Virgin Moblie
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GetRealBabe
Posts: 2,258 Forumite
in Mobiles
I have lost my phone ans need a new nano sim. I have tried several Virgin Mobile numbers but just hear music plus the form for a new sim has been removed from the website.
Anyone know any other ways to contact Virgin Mobile?
Sealed Pot Challenge No 089-Finally got a signature.:rotfl::j
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Can you not do it from the myvirginmedia account ?Ex forum ambassador
Long term forum member0 -
I've tried but the form to fill in has been removd from the website. Tried Customer Services but no one answers.Anyone know any other ways to get a new sim?Sealed Pot Challenge No 089-Finally got a signature.:rotfl::j0
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I assume you have been able to report your lost phone online and have another possibly unlocked phone you can use.
At the moment until VM are back to normal you may need to get a Pay and go sim that will work in your phone. If you are out of contract you could get a new sim only contract with a different company and then go online with myvirginmedia account and issue a request for the PAC to transfer the number and it will also cancel the VM contract.
Best of luck.0
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