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Sudden jump in data usage - iPhone
I’m with Plusnet mobile and my plan has 1Gb of data per month. The maximum I have ever used is about 20% of that. I’ve had the same plan for years and my phone usage hasn’t changed lately in any way. Yesterday I got a message telling me I have used almost all my data. I can’t understand why. I’ve checked what is using this…
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Virgin Nokia 3310 unlock
Hi, The changes that virgin have made to their PAYG rates (see separate thread) have made me look for alternatives. Currently giffgaff looks to suit me the best, however I need to unlock my old Nokia 3310 from Virgin before I can do anything. I have followed links from giffgaff to an unlocking site - nokiafree.org/unlock/…
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Buying first smartphone
So I am now thinking of buying my first Smartphone. I have been doing a lot of research online on smartphones and have learned a lot, but I am nervous about taking the step in buying one. I would like to buy from a bricks and mortar shop rather than buy online, but I am nervous that a shop assistant on commission will…
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Using a mobile phone in Cuba
I am going to Cuba for two weeks next month. From what I can tell this is an expensive destination to use a UK SIM card in. Can anyone offer any guidance for fairly light use including some data? It seems that most hotels charge for WiFi but I'm guessing that would still be less expensive than mobile data. I'm not sure if…
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What would you do?
Phone has packed up and family member has a brand new Samsung phone they can give me. They came by this phone as they were sent 2 by mistake. They kept hold of it expecting to be asked to send it back but that never happened. What does worry me, would Vodaphone come after me or the original person if I start using this…
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Family phone contract?
Are there cost savings benefits for pooling my family’s 4x mobile phone contracts into 1? 1 contract (was EE) is up 2x O2 contracts is up within next month or so 1x O2 still had a year to run. I will be looking to upgrade the 3 handsets for the expiring contracts. I am spending nearly £180 per month currently and would…
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Three won't give automatic compensation for outage - but you can claim - MSE News
Mobile network Three has said it won't automatically hand out compensation to customers who were affected by last week's data and signal outage - instead, if you were affected you'll have to try and claim...Read the full story: 'Three won't give automatic compensation for outage - but you can claim' Click reply below to…
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Three charging me for a plan that doesn't exist
PLEASE HELP I'm panicking here. I don't know what to do. I took out a phone with three back in April as they had a huwaei deal which meant you could get a sonos speaker too. I paid for that and my BT contract alongside each other as my BT contract would expire in November. I asked three for the £37 for 4gb plan as I didn't…
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3 compensation - network down
Did you get anything ? Please suggest how we can discuss with them.
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PayPal is trying to charge the ex-VAT price
Hi all, I’m looking to buy a new phone online & when I choose to pay by PayPal the Total amount shows the price ex-VAT. Have I just found a loophole that I probably shouldn’t take advantage of?
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Refurbished iPhone has replacement back
We have discovered today that our second hand, excellent condition iPhone 7, bought in January, has got a third party back case, battery and other internal parts. The website does not specify it won’t have these, but it implies we are getting an almost perfect iPhone. It was bought as a second hand phone with no comment…
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Huawei mobiles not compatable with Google Assistant!!!! "OK Google play this song, take me home, yad
Huawei mobiles not compatable with Google Assistant!!!! "OK Google play this song, take me home, yadda" I've been an Huawei owner for the last 8 years or so, also a massive Googleer. Especially since I no longer have to type anything and just ask Google assistant to sort it. Note Huawei phones generate an error when using…
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Best time of year to buy?
I would like to buy a Samsung phone. Undecided between S10 or S9 at the moment and don't mind a contract or buying outright. Just wondering when to get it? Is it likely to be cheaper on Black Friday or when a new handset is announced/released? Any help would be much appreciated :)
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EE -T-Mobile forced off the old Flex plan
Hi, I need some help and advice about being forced off the T-Mobile Flex account. I have been with T-Mobile since the 90's, when it was one-2-one. In the early years of 2000, I contracted in to the Flex account, it was the best tariff they ever had, I had a credit limit to use my phone on calls, data , international calls…
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Absolutely terrible experience with Vodafone (sim only) deal that ended 18Oct 2019
Did anyone else have any similar experiences?
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I don’t understand this - can anyone help?
I bought a new iPhone XR earlier this month and was going to leave EE to switch to a SIM only iD mobile deal, 1GB of data, for £5 a month. When I phoned EE to get the PAC code, they offered me the same amount of data which I had originally been on (2GB) for £6 a month. I originally said no because I knew I didn’t need that…
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Samsung Upgrade Programme
Delete - I did the maths. I'm an idiot
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Cheapest 5G phone - cashback con?
I am lucky that I now live in a 5G area and have been looking at getting either a Mi Mix 5g or the Samsung A90 which is 5g ready. In terms of price they are quite similar, but I noticed you can get better offers like for example cashback or even a free Chromebook on some offers such as the one listed here…
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Virgin Mobile customers furious over pay-as-you-go shake-up - MSE News
Thousands of pay-as-you-go Virgin Mobile customers face paying £6 a day for sending a single text, making a single short call and using any data, when they're moved to a new tariff. If you're affected, switch and save now...Read the full story: 'Virgin Mobile customers furious over pay-as-you-go shake-up' Click reply below…
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Xiaomi Mi A2 Lite Manual / User Guide
Hi just purchased new phone Xiaomi Mi A2 Lite and wondered if anyone knows where to download user guide/manual. Thanks