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Mobiles

Archives for April 2019

Vodafone and Zinc Group
Hello there. Has anyone else had similar problems? I phoned up Vodafone in December 2016 to cancel my contract and ask for a settlement figure. Despite repeated requests for that figure, the call handler seemed reluctant to give me the actual figure to be able to cancel the contract. After over an hour of wrangling on the…
Increasing my Instagram followers
First, I want to say sorry if I'm in the wrong thread? :p Anyway. I just started an account on Instagram last year and still just have a 50+ of followers though I follow alot of people. (It's kinda suck when they don't follow back). I've post like once a day and I still don't gain followers (Cause according to my friend…
Superglue on my screen
A tiny spot of superglue landed and set on my note 9 screen. It is not visible when the phone is on and is only just visible when the screen is off It was a spot smaller than a pin head and I wonder if it will wear off in time. Any suggestions ?
EE Signal Booster(Cisco USC3331) - how to dismantle
My EE Signal Booster has lost it's light. Think the booster itself possibly still works so would like to take it apart to attempt a repair. Usually quite good at this sort of thing but cannot work out how to split the plastic casing. Anyone advise me on this. Thanks
Carphone Warehouse
Hello, My daughter received a phone call from car phone warehouse a day before her contract finished and offered her a upgrade if she took out a new contract early. When I found out that she had taken the contract I was not happy and tried to stop it going ahead under the 14 day cooling off period. When I rang them to…
Three inTouch App To Be Discontinued
Well I've just had a notification on the phone saying Three InTouch (calling over WiFi) is to be no more with just two weeks notice. Details here: Fabulous. According to Three Wi-Fi Calling is only available on a few Samsungs (J3, A5 or the S6 or later), the LG5 or 6 or the Huawei P10. All the other providers that do wifi…
Asus zenfone software update
my asus phone wont let me log into my online banks as the update is now not compatible with this phone. Is there anyway I can update the software I need android 5.0. It wont update if I go into settings>software update. the phone works fine so don't really want to buy a new one
Three mobile - complaint process
So, after having lots of issues with the three network after years of faithful contracts. I was talked into upgrading as apparently my iPhone was causing the issues, I took the Xs max, but soon realised it was still the network and my calls were failing. I spoke to three and decided to return the expensive phone as it made…
Virgin-----what a crazy system!!!!!
It seems that I made the mistake of recently accepting the new deal from Virgin, 10GB data + 5000mins. Was told that I'd receive a new SIM card, which duly arrived, but I decided not to install it for a few days. I then started getting nags from Virgin, so yesterday morning installed it, at about 11am/12pm. Although able…
Thousands of EE customers to be hit with 2.4% price hike – adding £5.40 a year to bills. *
The Sun: Thousands of EE customers to be hit with 2.4% price hike – adding £5.40 a year to bills. *The reason for the difference is that new rules were introduced by mobile regulator Ofcom on January 23 2014, which allow providers to up prices in line with inflation for new and upgrading users once a year – as long as they…
EE contract cancellation
I want to end my contract early but EE say it cannot be cancelled until 30 days before the end date. My son has a contract with ID and was able to cancel it immediately. Are EE correct ?
Giffgaff increases pay-as-you-go prices – but boosts allowances too – MSE News
Mobile operator Giffgaff is increasing the price of its two cheapest pay-as-you-go bundles, known as goodybags, while increasing the number of calls they include.Read the full story: 'Giffgaff increases pay-as-you-go prices – but boosts allowances too' Click reply below to discuss. If you haven't already, join the forum to…
3 SIMO RPI increase
Just had a text from 3 today saying they are going to be increasing my monthly fee for my SIMO contract by 2.5% starting from May's bill. Bit of an unwise thing for them to do seeing as I am only on a 30 day rolling contract. They obviously don't want to keep customers.
Decent windscreen mount for 6.4inch handset
Does anyone have any recommendations for a decent solid car windscreen mount for a larger screen phone so I can use as sat nav? Ive just got a new 6.4inch handset which is far larger, and slightly heavier than my previous phone and the two (cheapo) mounts I have tried send me crackers with the slight bouncing up and down.…
Comparing Phone advice
Hi. I am looking for a new smartphone and would appreciate advice. I want to spend less than £100, but want something reasonable that is good value and with a good amount of built-in memory. At the moment I Comparing the STK Life Plus S and STK One Max. The main differances for me are: STK Life Plus S: • Android 7.0 Nougat…
EE customers who joined over five years ago to be hit by price hike - here's how to beat it - MSE
EE customers who haven't upgraded or renegotiated their contract since before 23 January 2014 are to be hit with a price hike of 2.4% - here's what to do if you're affected...Read the full story: 'EE customers who joined over five years ago to be hit by price hike - here's how to beat it' Click reply below to discuss. If…
SIM Contract Cancellation
I took out a new sim only deal with Virgin. Within the cooling off period I called them to cancel and they acknowledge this. I had been on the phone with them for a while (about another media matter) and couldn't hold on any longer to speak to their cancellations dept. I didn't call them back, however. My position is I…
Huawei row: Spy chiefs to discuss cyber threats amid UK 5G controversy
The only thing you can absolutely guarantee about all this !!!!!in about Huawei is that they will definitely be building UKs 5G network. Is they're no other company the UK gov could work with on this because national security is more important than a faster mobile network. Should be anyway Huawei row: Spy chiefs to discuss…
iPhone 5 automatically switches off when charged 50%
When iPhone 5 reaches 50%, it automatically switches off. It does switch on again. In Settings > General > Date & Time, Set Automatically is turned on. Is this likely to be a battery or a software problem? Any help appreciated!
Musicmagpie.co.uk is lying to me!
Hi I had a perfectly god phone that I wanted to sell. I sent it to musicmagpie.co.uk. Ive just had an email saying that theres liquid damage on the screen and they will only offer me £3!!! I know the phone was perfectly fine - there was nothing wrong with the screen (no white dots/no dead pixels etc...). Is this what they…

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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