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suspect tescomobile sent me a fake phone
i signed up with a tesco mobile contract with a Mootorola Moto E phone. Tried to get it insured but the IMEI number on the box and phone says its a Alcatel OT E805, so cant get it insured, checked IMEI number with a few sites and all come up with it being an Alcatel OT E805 apart from…
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help lost my number
I took pac code form Tesco and moved to talktalk, but talktalk couldn't port my number during x-mas/new year time since they have technical problems, I cancelled the contract with them(on 9th Jan) then moved to EE and gave pac code, on 11th jan , 12th jan EE said they have problems. When I spoke to tesco they said they…
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Anyone heard of CoMob or pfi-sf?
Friend just got a message from a company called CoMob, sending a receipt for £30 for 5 entries into a competition. The message adds HELP? 02035405938 [email]care@3d106@pfi-sf.com[/email] She messaged them several times to say she hadn't entered anything and didn't want to either but just keeps getting a standard response…
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Cannot get Ts and Cs for new phone in writing
OH's contract with Orange is about to expire. They are phoning constantly urging him to take out a new one with them. Previous contract - he took salesman's word about what it would cover (eg tethering) and then, when push came to shove, and he wanted to use it one month later, it was not available after all. (To be fair…
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Does TalkTalk still piggyback on Vodaphone
Hi My contract is coming to an end with Vodaphone and am thinking of moving to a sim only deal with TalkTalk. The only signal I can get in my house is with Vodaphone . I know Talktalk used to piggy back on Vodaphone but don't know if they still do. Does anybody have a list of who piggy backs on who? Thanks for taking the…
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Transferring contacts and apps to new iphone
I've been given a second hand iphone and want to transfer some apps and contacts to it from my old iphone. The wifi and bluetooth don't work on the old phone. I've tried downloading itunes but it won't download from the Apple site. Having found another site I now see that it isn't possible via itunes to just copy those…
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Rare good news story from EE!
I have an iPhone on a 4GEE Extra contract with EE. I was previously paying £47/month for unlimited texts and calls in UK and Europe and 10GB Data. Following the two recent issues with iPhones not being able to connect to EE (albeit very briefly and as far as I know just in London) I made one call to EE to complain and was…
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Refund a faulty O2 Contract Phone
Hi Guys, my first time posting so go easy on me. I need advice!!!! I took an O2 Refresh contract out. The phone i got was a Samsung Galaxy s4. It broke after 14 months. I had to send the device back 3 times within 2 weeks as it returned with the same faults. they decided to give me a Samsung Galaxy S5 as a replacement.…
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Dormant contract was still being paid for 2 years...whos liable?!
Hi. We were sorting out finances out about 2 months ago and my husband noticed that he has two Orange direct debits coming out of his bank account. He thought that this was a bit odd, so he called the helpline. Long story short is that an old mobile of his, on which he did not renew the contract circa 2010 was still being…
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Capped Contract Charges
I know this is lazy to ask, but which mobile suppliers offer a capped charge on their phone contracts please? Tesco mobile offer this, anyone else? Looking for two new contract phones and would like the reassurance of knowing the maximum I will be charged. Thanks :)
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Virgin Mobile fiasco
I took out a sim only £7 per month contract with Virgin through Carphone Warehouse in Aug '14. I get free minutes, texts and 500mb download per month. In November I found that Virgin had been charging for everything and my account had been debited £29 in Sept and £52 in Oct. So in early Nov I called Virgin to inform them…
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delayed arrival of text messages
For some reason incoming text messages are all over the place arriving on my mobile (Sony xperia orange/three) The other day a text from an acquaintance, arrived here 3 days late although it had been sent standing outside my house. Today a text from my sister (iPhone Vodafone) took 4 hours to arrive and one from the oh…
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Vodafone Complaint - Ombudsman
Hi. I had some problems with Vodafone relating to my previous order which I made afew months ago. Many fail promises to call back etc and not getting anywhere. I have tried to put my complaint forward to Vodafone but failed to get an acceptable response. Does anyone please know the ombudsman or trading standards department…
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carphone warehouse 4g 02
Hi in January last year i took out 2 o2 contacts with carphone warehouse i was sold 2 4g tariff`s when i took them out the sales guy said 4g will be in your area in November. Any way its 1 year on no 4g so i rang them to sort it out . O2 said we can lower the tariff to a 3g one but cost will be the same . Not happy so told…
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New contract- 08 & voicemail included
I'm on a old T mobile SIM only contract. Was paying £12 for 600 min, 500 text, 250gb data and plus 100 extra mins. now they removed loyalty discount. New cost 318 pm. I got voicemail and 08 numbers included. I need thsi as I call 08 numbers for insurance, banks, tax etc. Afte talking to retentions, They offered me £2…
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FREE EE Cisco signal booster box
Just joined as a new forum member, so don't know if this has been posted before. Our house is in a poor EE 2G and 3G signal spot. 'No service' showed up regularly on our 2 x iPhone 4S mobiles, meaning missed text messages etc. I complained via the 150 number and was told that I was eligible for a FREE EE signal booster…
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Phone was stolen, now o2 say I have to pay the bill!!!
I was on holiday last week, we were walking back from a new years party at 4 in the morning when I was approached by 2 men trying to give me a leaflet. Long story short they pinched my phone. I had excursions booked the following 2 days so I got up and tried to call O2 early in the morning. I could get through to them…
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O2 vs Giffgaff
I know Giffgaff runs on the o2 network but I've heard that it's their lowest priority so is slower etc. Can anyone confirm or deny this? I'm currently with Virgin and if EE is supposed to be good, virgin is very patchy for me...
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Unsolicited Chargeable Text......
Having been a victim of the scam known as Unsolicited Reverse Charge Texts some years ago, I joined T-Mobile who allows its customers the option of blocking 'short codes', the method which the scammers steal our money. Vodafone gives the option to block 'short codes' but it is a well kept secret, so much that their…
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Mobile faulty again after second repair
I have an HTC One M8 on contract with EE. It was bought on June 2014 with Phones4U (now closed), so only about 6 months old. After about 4 months, the touch screen stopped working. It wasn't dropped etc, it just started getting progressively worse from the outside in. I contacted HTC directly and arranged collection for…
