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call forwarding - three
so does anyone know why when i attempt to disable my call forwarding on my three sim only say for instance i am on the phone, i disable the call forwading so it does not got to voicemail. i have attempted to diable from within the phone settings but says that three network does not support disable call forward when busy…
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Upgrading on Vodafone
I'm coming to the end of my first pay monthly sim only contract and I'm now eligible for an upgrade. I'm thinking of upgrading to a phone contract but the offers on Vodafone are a bit rubbish for the phone I want, is there any chance of getting a better deal if I ring them up or are the upgrade deals set in stone. My…
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Help With Orange Needed. Data Overcharge on Bill.
*Post Updated.* Hi, I am looking for a little help from anyone who works for Orange. I am currently on Panther 15.50 (12 month SIMO) It all started two days ago when i opened my Orange "Your Account" app to check my bill for this month and saw a data charge of £19 & a few pennies, i immediately knew this had to be wrong as…
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Text from vodafone re direct debit
i had a text today from vodafone,saying that if i do not pay by direct debit,they are going to charge me £3:53 a month,i always ring up and pay my bill via their automated service using my Electron card,never had any problems,can they do this????Seems unfair,and another way of making/saving money for them,not me.:mad:
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Keeping number via pac paying remainder of contract over full minimum term
I want to leave o2. I have 18 months remaining. My idea was to take the data bolt on off. Buy a 12 month sim with three for £6.90 a month. Works out roughly the same price in total per month. Is there any way I can keep the number without paying the early termination fee in one hit ? Or would I have to use the new number…
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o2 upgrade issue.
Hi, I've not been able to find a similar post but if this has been answered, I apologise. I'm due an upgrade with o2 and went onto the website to upgrade. As per usual, a chat window appeared and I spoke to an adviser for some help and guidance as i'm not very savvy when it comes to anything like that. I was offered a deal…
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Ovivo Settings
Hi All I need your help with Ovivo settings I have been with Ovivo coming up a year and never had any trouble with them till now My phone worked on the new ovivo internet and mms settings until i ported my number from O2 Now i can only get the internet to work on the old Gprsconnect.com i have tried everything including…
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Three mobile beware 0800 not even in allowance
Taken a monthly contract out with three.com just taken a look at my bill and they charge extra on top of your monthly allowance for 0800 numbers They do not allow you to phone 0800 with your monthly allowance of minutes. 10/15 minute 0800 freephone call has just cost me over £5 despite me having 500 minute credit
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CEX Faulty Phone Refund
I bought a phone online from CEX in April, which has become faulty, and was posted back today for repair, under their twelve month warranty. Granted, they may be able to repair the phone, but if not their terms and conditions state that they will refund the current value of the phone. This seems a little odd to me. Should…
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how to transfer phone number from normal sim to micro sim without having to enter on
how to transfer phone number from normal sim to micro sim without having to enter one by one
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Phone damaged whilst in EE/Orange's custody - what are my rights?
Morning all, I apologise, but this is going to be a long post. My Galaxy S3 LTE stopped working on 15-06-2013. It developed a known fault whereby it would boot to the samsung logo and then reboot... it then stopped turning on at all. I called orange on 150 and they advised that I could either have them send a jiffy or I…
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Need Pay and Go advice
I have a really old Motorala mobile, and fancy replacing it. I have 150 quid budget and have picked the Sony Experia U as best price/functionality/quality I can get. My problem is what PayG company to go for. Currently I use Orange and the coverage in my area is pretty awful, only outdoors is gauranteed and if using my…
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EU SMS charging caps
Does anyone know how this is supposed to work ? According to the BBC, wikipedia etc - theres supposed to be a cap on the price of sending an SMS within the EU of around 7 or 8p. O2 - according to their http://www.o2.co.uk/support/internationalandtravel page say sending a text costs 20p ! Are O2 getting it wrong? Or does…
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Sold a phone online, I said it was 9 out of 10 buyer says 7
The phone was 6 months old, the buyer says the sides of the phone are scratched and there is very minor scratches on the screen so he wants a instant refund then to return the item, disregard the fact he wants a refund first but what would you do? I cannot afford to refund and feel I honestly described the item, I have…
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Samsung Galaxy II - Inserting contacts
Although used to my old Apple 3g iphone, I have just been given a Samsung Galaxy S2 which seems very nice. Except with the contacts book ... I am finding it doesn't seem to accept long surnames ... I'm also used to putting not only phone numbers but email addresses in the contacts book ... When I've looked this up on the…
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Help please with rights/procedure re. return/replacement of faulty phone?
I bought an HTC One V phone (sim free) from Argos in January this year. It's always been a bit slow and temperamental with sending and receiving texts and sometimes is reluctant to make a phone call, and of late it's become virtually unusable. On contacting HTC they advised me to do lots of things I've already tried (apart…
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trying different PAYG SIMS to see which network has best 3G
I have hell on wheels getting a 3G connection on my phone round here (London!) and call reception/signal is dismal too. I've tried and quit Vodafone and am now with Tesco (O2) and it's no better, only cheaper. I don't know how to get hold of free SIMs from eg 3, or T Mobile/Orange to try to see if they are any better. How…
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Reaching end of minimum contract period - but on which date?
My 12 month contract with Orange is coming up to the commencement of the 12th month in the next week or so and I shall be terminating it. I've been onto my online account to ascertain which date applies and have found that although my statement date (and allowance refresh date) is 22nd of the month, my contract actually…
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Please kill my curiosity??
Guys I just broke my second phone during the year and had to buy a new one again ..... curious to know why would u want to change your mobile? a) Old phone got damaged b) Contract finished c) Wanted to upgrade to a new handset And how often do you change your phone? a) less than one year b) one to two years c) more than…
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Vodafone Payg Price Rise Leaves Customers Angry
"Vodafone is set to feel the wrath of its pay as you go customers after it was revealed that they may pay significantly more for their calls under a new price initiative. The operator had originally charged prepay calls by the second, but from 1 August it will charge by the minute and round up, meaning that users who talk…
