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Three Contract taken out in my name, but it is not done by me!
Today I received a first invoice for a mobile phone contract with Three for a number I have no knowledge of and one I certainly did not sign up for. It was for £36. I have been with 02 for years and have never had a Three contract. I have called Three to explain that this contract was not set up by me and I was told it…
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buying a smartphone
I don't know much about smartphones. Is it better to get a free one and pay a monthly contract. Or just buy outright. Can you get them on payg? At the moment Im with 02. 02 seems to be cheaper than virgin mobiles as I have virgin broadband. Could anyone suggest a good smartphone-up to about £150 and wheres the best place…
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Three Mobile?
Hi, I am looking at changing to a sim only with three and cancelling my existing T-mobile 1 month rolling contract as Three offer unlimited data and I use the internet quite a lot. Has anyone any experience of dealing with the Three network? Thanks in advance
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Three - PaYG - stupid question alert
Hi I'm currently on o2 at the end of my contract. I have an Iphone and don't want to upgrade yet until I know what's happening with 4G Anyway - to cut costs while I wait I was looking at Three PAYG tariff All in One 15 ... 300 Mins, 3000 text and unlimited Data ... My question is - does this expire monthly ... or just when…
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O2 Mobile bill £400 for data download in the UK
Hi Just wondering if anyone else has had a similar experience and if you were able to do anything about it. small business (2 of us) boss got me a new work phone with o2, he is already a customer and just added my phone to his account, asked them for a deal in the region of £20/month that i could phone, text and check my…
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Advice Needed
Afternoon I realise this will have been asked hundreds of times previously. I'm mainly looking for some sound advice on getting a new phone. I've been with Orange for the last 5-6 years and considering moving due to their terrible customer service. Having not really ever changed network before, I've never really shopped…
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Orange - is this a data protection breach?
I've just had someone call me saying theyre from Orange (my network provider), they guy asked me to confirm my name (by saying are you miss blah blah?) then started giving me all this info, about my phone, my network plan, how much my contract is for, how much I paid on my last bill etc. He didn't ask me any security…
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PAYG on Orange
I been trying to get a balance of my Orange (EE) mobile phone payg account, but for the last 2 weeks or so, I keep getting a msg saying that the 'service is not available please try later'. Is anyone else having this problem? Every time I requested a balance before, I got the msg with the amount straight away.
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Affordable Mobiles
Hi, I have received an email from Affordable mobiles and wondered if anyone has had any dealings with these people?
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Watch Out For Vodafone
Hi all, I have been a Vodafone customer for a number of years and always assumed that a company that large would provide good quality customer service if I ever had a problem WRONG. I live in Burnham On Crouch out on the Essex coast and have had problems with my service for over a week now, during this time I have been…
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Android switch phone same gmail account?
Anyone tried this... Have one phone setup on a gmail account. I (wife infact) wants to swap over to using a new phone that has been setup on a different gmail account, different apps installed and so on. If I change the gmail account setting in the new phone to the one from the old phone I am worried the thing will try to…
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Wierd intermittant problem
I am with talkmobile and have a HTC Desire. Every few months I have been experiencing a problem which is extremely annoying. When someone tries to call me they get put straight through to voicemail. My phone does not ring or even register the call. Also when I try and phone occasionally the call ends before (or maybe just…
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Smartphone/blackberry? advice
Hi everyone, I'm looking for some good advice please. I am a complete novice. I've always used a basic mobile phone (PAYG, never had a contract). Now because of a change in my life I need to buy a smartphone or a blackberry and I don't have a clue how to even begin to ask the right questions. I went to a phone shop…
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Early Upgrade
Hi all, I'm on a 24m contract with T-Mobile at £25pm, which expires in July (so I'm eligible for upgrade in June). The thing is my phone's on it's last legs and, I could do with getting a new one. T-Mobile's website say I can upgrade through them and they'll discount the remainder of the contract by 25%, but going direct…
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Orange Price Hike - something fishy with the Ts & Cs?
Sorry for the long post as this is a little involved, but I think there might be something fishy going on with the way Orange is handling it’s recently announced in-contract price-hikes. Like a lot of Orange mobile phone customers, I have been very annoyed by their decision to raise their contract charges for customers in…
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Big mobile bill - any way to get it reduced (O2)
Hi All, I've been with O2 for many years, and am 19 months into my current 24 month contract. Up to now I've been on a tariff with 300 minutes and unlimited texts, and I've had a 1gb Internet bolt on. I think my biggest bill has been about £40, which included about £9 of calls, though they were 08 numbers that weren't…
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Iphone contract problems- Orange
I have just got my dd an iphone 5 (the works 41)with Orange. She has 3000 txts and unlimited calls (I thought this was the other way round, but checking the paperwork it is correct). The problem I have is I can't find out how many txts she has used, I have tried on the online account but it just tells me she sent 50 on the…
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Blocking Dir Enqs, 0871, 0844 etc on Vodafone.
Is there a way of blocking certain numbers (eg 118118, 0871, 0845, 0844 etc) on an iPhone 4S on contract with Vodafone? I'm trying to avoid large unexpected bills with the family mobile phones.
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Negotiating a lower contract - Orange
When I took out my contract with Orange I was in a different situation and the £42 incl insurance wasn't an issue. However my situation has changed and I may need to reduce my bills somehow. I have had this contract since Sept and it says I am not eligible for a best plan review yet. I pay £31 for 600mins, unlim texts and…
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HTC Desire S - screen smashed -VF
In all my years of having a mobile I have never dropped one, broken it or lost one. Today however I dropped it and the screen smashed. The phone still works. I contacted VF and explained what happened but although it is under warranty that doesn't cover me dropping it :( . The overseas girl told me to send back to VF…
