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Orange Error in Contract
Hi I upgraded my phone 6 months ago and asked for a 18 month contract which was given to me. However i have received letters from orange stating it is actually a 24M Contract and not a 18M. The paperwork given to me at the time of purcahse and which i have signed show it as a 18M Contract. My Question is do i have any way…
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Cancelling a phone contract - mobiles.com
Hi all, my friend has bought a mobile contract with voda off mobiles.com, she has recieved it and turned it on but has very very poor signal. She recieved the phone 5 days ago (inc day rec). Is she still covered by distance selling regs so can return the phone? Many thanks for a prompt response :) x
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Huawei Ascend G300 - changing provider, looking for advice
Hey people, I purchased my first smart phone today based on the recommendations from this forum. I'm really happy with it. It's excellent value for money and so far I cannot fault it. Unfortunately though I'm going to assume it's locked because I was required to purchase a Vodaphone top-up and it came with a Vodaphone sim…
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Mobile company complaint - Help
Hi I'm a customer of one of the big mobile companies in the country. Few months ago my mobile was stolen unfortunately and I had to go and get replacement for which I paid as I was asked. Two months ago I was astonished to find out that £200 disappeared from my bank account because that company decided that 'Phone was…
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iphone 4s cracked screen & technical fault
My daughter has had her 4s all of 12 days and has dropped it!!! There has been a "no service" fault on it from the start. Apple basically want to charge £140 to replace the phone as it is out of warranty due to the cracked screen. Can we get the screen repaired with a 3rd party and then go back to apple to get the…
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TMobile Internet Query
Im a few months into a SIM only pay monthly 15 (12 months) contract with TMobile. When i started the contract i had an additional internet allowance of 750mb for £5 month. Does anyone know if the internet allowance can be removed mid-contract, or does it form part of the 12 month term? I have an old Nokia phone that is…
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Nokia unlocked mobile wanted
My son has always had Nokia phones and would like a replacement one for his birthday. Can anyone recommend a reasonable Nokia for around £100 with a camera and perhaps just basic internet access. I have looked but there are so many different models I just don't know what is good and what isn't - totally confused:eek: I am…
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Buying a 2nd hand iphone3 advice:)
Our daughter is saving up (slowly lol she's 13!) for an iPhone to replace her broken iPod touch and old htc mobile.....but there is no way I could afford a monthly bill for her,she is hoping to get a babysitting job with family to earn £5 a week and this would get her a £20 per month contract BUT I'm just wondering if…
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Vodafone - cancelled my line rental and trying to charge me.
Got a phone contract ok, then found out the reception for the internet was very poor, always on GPRS and not HSPDA like they advertised. I sent the phone back, well within the cooling off period, and next thing i know they are trying to charge me for line rental. I phoned them, paid my usual bill but i did not pay for the…
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Cancelled Vodafone contract, but now referred to FPC Debt Collections
In April i phoned Vodafone to cancel my 2 mobile contracts, as the reception where i work is virtually non-existant. The operator at Vodafone accepted my cancellation request and asked if i wanted the pac codes. I said 'yes', as i wanted to transfer at least one of the numbers to a new network. I was told the pac code is…
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Orange complaint
Hi I wonder if someone can give me some advice. My husband has been with Orange for many years on contract. Our son joined orange and is linked to my husband’s contract. My son was given Samsung phone originally, but in December he had a Blackberry 9900. I spoke to Orange who said that we had to unblock the phone which we…
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101 call charges
Just got my phone bill from Virgin and noticed a 50p charge for dialling 101 which is the non emergency police number. I was surprised this wasn't included in free minutes so I looked it up on line and discovered that calls to 101 should only cost 15p no matter how long the call is or if it is dialled from a land line or…
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Help! Vodafone Vs T-tmobile deal!!
Hiya, On Friday (31st August 2012) I got a contract with Vodafone offering 300 mins unlimited texts, 500mb internet and 1GB BTFreeZone for £20.50 on a Samsung Galaxy S2. Out of curiosity and knowing I had a 7 day cooling off period I contacted other networks one of which was t-mobile. They offered me for £21 a month 300…
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What happens when a contract ends?
I've always used PAYG up to now. However I just entered into a Talkmobile contract over two years with cashback by redemption. The actual cost will be £0.62 PM overall. It's just occurred to me that I don't know what happens when the contract ends :p
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Orange make fraudulent insurance claims
Hello :D I have a mobile phone with Orange and in March I accidentally dropped the Nokia N8 out of my top pocket and it broke so I made an insurance claim against my Orange Care. However, since the beginning of August, I have started to get handset issues - calls are dropped, calls aren't ringing on my phone but going…
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Vodafone, identity fraud, and a £3000 bill
In 2007 i took out a mobile contract with Vodafone for my partner to use the phone, as he was unable to get his own contract. He reimbursed me each month for the amounts that were debited from my bank account. In 2010 we split up, but he continued to use the phone and reimburse me as normal. In September 2011, i became…
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Vodafone Passport scam - power to WHO, exactly?
Last month, I went on a 2 week trip to Europe. Having found out about Vodafone Passport, I opted in, as being charged 75p per call to get local rates seemed quite a good deal to keep in touch with loved ones at home. As I'm on the SmartPlus PAYG plan, I only pay 7p per min to UK Vodafone numbers in the evenings and…
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Iphone 3GS Orange Locked - Advise Please
Hi, I have just purchased a Iphone3 GS from a friend for my Daughter. We (the family) are all on T-Mobile and would like her to be on tmobile also ideally, as i have a sim only contract for my current phone which she could use. 1stly can i use my non ipone sim card in the iphone 3 ? I have been told different things. 2nd…
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Lumia 710 & Ringtones
I noticed in the user guide of this windows phone I can use an MP3 on this phone as a ringtone...has to be under 1mb in size and no more than 30 secs in length whats the best software to do this on? appreciate any suggestions :D
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Completely Ad-Sponsored mobile???
i was just wondering if there's any ad-sponsored mobile tariff available?? i will not mind my mobile to be flooded with lots and lots of ads in exchange of free mobile connection :p
