-
Tocco Ultra Problem and Vodafone Customer Service.
Hi all, I got a Samsung Tocco Ultra on 17 April from Vodafone and all was well until the charger cover fell off. Clearly it should remain attached to the phone but whenever I charge the battery the charger cover becomes a totally seperate item. I took it onto my local Vodafone store today as on their receipt it says: 'If…
-
Free Directory enquiries
Official MSE Insert: If you've arrived from Google, our fully researched Free Directory Enquiries guide may be helpful. Back to the original post... Martin commented on using 0800 100 100 I have repeatedly tried over the loast couple of weeks - ALWAYS engaged, even in the small hours! Anyone have any knowledge on their…
-
Unsolicited Texts Update
I thought I'd give people an update on my thread Charges made for unsolicited text messages As I wrote in my last post, T Mobile did refund the charges pretty quickly. Last Friday, I received a call from PhonepayPlus calling about the complaint I made to them via their website on 6th April. I no longer have the texts on my…
-
Orange k850i dead in 15 months
Hi All, Got a k850i on and 18 month renewal (upgrade) from Orange last February time. Had nothing but trouble with the thing since, really poor software, clearly never tested too much by SE to start with. Anyway, yesterday I was sending a text and the thing went completely barmy - the "select" key in the middle at the top…
-
Deal or No Deal
My T-Mobile contract is coming to an end, my current deal is; Free Off Peak/Weekend Calls to any network £120 Call Credit £22.50 (inc VAT) (12 month contract) Is my current deal worth sticking would, the minimum i would want is line rental reduction? would i be eligible for this? :money::money::money:
-
CPW O2 Issues
Sorry if this post goes on a bit but I need a bit of advice. I had a lot of problems with carphone warehouse at the beginning of my old contract. After it was sorted they credited me £600 and all was good for the next 12 months or so. When it came to upgrade time they offered me a really good deal so I decided to give them…
-
Blooming Teenagers and Mobile Phone Bills
I want my fourteen year old son to continue to have a mobile phone. I would like the phone to be pay monthly so I am not topping it up all the time. But I would like a phone that when he reached the limit of his allowance for minutes, texts etc, automatically barred him from making any more calls - but allowed him to send…
-
No GPRS for 2 weeks
My husband has lost gprs where he works in Dunstable, Bedfordshire. This has been for over a week now. Tmobile even sent him a new sim to see if it was at fault. After a call this morning they finally admitted there is some work going on in the area. Whatever that is supposed to mean and that he may be entitled to…
-
Is This A Good iPhone Plan?! Please Help Me!!!
Hello all, I would like a little help regarding my contract. I am Currently on: K850i 400 mins 1000 texts unlimited 02 to 02 calls £20 a month but the problem is, i want an Iphone for my next phone. so i was thinking, is this the best way for me to do it: Buy the Iphone for £300-400 on Pay As You Go and then retentions my…
-
Data charges abroad - Is this possible?
I have just returned from France and received my Orange bill, which includes £9.35 data charges for 3.7 megabytes. I phoned customer service and told them that I didn't open any internet connections on the phone during my stay. I am sure of this because in March, again in France I accidently opened the browser (for about…
-
HELP! £850 data usage/internet mobile phone bill
Hi, Can anybody offer me any advice? I have 2 contract mobile phones in my name with O2. One is an i-phone with free data usage, the other is used by my wife, has no data usage plan and is coming to the end of an 18 month contract. My wife used internet on her phone to watch a few videos for about an hour and a half on…
-
using cc to obtain mobile contract
hi there. not sure if anyone actually knows the answer but i have a friend who wants to take out a mobile contract. she is currently spending £60 on payg and the contract offeres much better value. thing is, her credit card is one she has from her mother as a secondary card holder and is registered at her mums addy. when…
-
mobile phones...you must top up on purchase???
My wife went to buy me a cheap mobile from the o2 shop and the guy in the shop told her that you are not allowed to have the phone unless you put credit on it,she explained that I have a sim in my old phone but his answer was the same. I then went into tesco,picked up the cheapest mobile I could find took it to a till and…
-
Redirecting landline calls ..cheapest option
Im sure this is posted somewhere , but please can anyone tell me of the least expensive way to redirect a BT landline call to my mobile ......... Thank you Mandi
-
Advice on phones/packages
Both my O2 and DH's Vodafone contracts are at an end, and ready to sort out new options. A simple one would be put DH on PAYG as he does have minimal usage, but wonder if I can kill a few birds with one stone. The Vodafone contact is a very old one at £15 a month with 100 mins/50 texts which the balance transfer for a…
-
Samsung
Hi everyone, Son has broken his mobile phone and I'm about to take it into a shop to get it repaired but, as I know very little about mobile phones, I'm afraid I may get ripped off:confused: I think its the little opening on the side of the phone that you plug your recharger lead into that has perhaps lost some teeth or…
-
Advice on changing phone
HI I currently have a Nokia N95 8GB - its about 13 months old on a Vodaphone 18 month contract. I've been with Vodaphone for around 9 years. They're starting to seem expensive in comparison to other phone deals and I'm 99% sure i'll be changing my provider and phone. Question is - I would like one of those Deals that give…
-
Advice please - Daughter ran up hugh bill
Could anyone offer any advice, my 14 daughter has run up a £470.00 bill with Vodafone. She is type one diabetic and has had a mobile on contract because I worry in case she feels a hypo coming on, in the past she has never gone over contract. Over the last month she was on the phone more but assured me the other person had…
-
Orange Anniversary dates?
Is there anyway to find out what my anniversary date is with orange without the need to call them? I am on there pay and go.
-
Orange Mobile Contract
I recently noticed that I was entering into the 19th month of my 18 month phone contract with Orange; I then cancelled the direct debit payment. I believe they might have automatically signed me up to another 18 month contract when I went into Phones 4 U (never shop here, they're awful) to get a new phone. The arrangement…
