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Set up fee for renewal
Im stuck with one insurer because of subsidence( albeit arguable and really minor.but thats another story ) For the first time this year on my auto renew(which I dont remember agreeing to) using held bank details , they have charged me what they call a set up fee for arranging a renewal . £20 for a £155 premium ! Not only…
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Lending car to son - insurance problem
I want to lend my car to my son (26) who is between cars at the moment. He is a nurse and needs to drive back from Suffolk to Bristol on Christmas Day for recommencement of work shifts and there will be no public transport. My current insurance company have refused to add him to my policy as he is under 30 (!?!) Temporary…
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Insurer does not cover Dry Rot but..
While I understand that this is not covered by the policy - can I ask will they look at payment for accomodation when repairs are carried out and new carpets etc, it is advanced and my friend in her 60's and in poor health had no idea of the extent of the problem or even that there was one!
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Travel insurance for parent travelling to uk to visit
My mother is a resident of Bangladesh and is traveling to the UK, how can I get her an insurance policy to cover her whilst she is here
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Car stolen, recovered, written off and then salvage bought back
Hi My car was stolen, but then recovered a few days later with a lot mechanical damage. The police recovered vehicle to their storage place and did some forensics. Took them about two weeks before releasing the car. Then the insurers wanted to collect the car and take it to their own places miles away from my house. I said…
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Hire car woes!
Hello all and thanks in advance. My mrs was involved in a car accident (other driver at fault) the car was a write off and i was given a hire car. The accident was over 6 months ago and we have just found out whilst at the secure yard it was taken to it was subject to arson! so we lost a few personal effects. Our insurer…
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SORN car on insurance - What happens if its stolen and damaged caused to someone else?
Hi, I have just completed the SORN on my car and am about to cancel the insurance as I cannot drive at the moment. My question is without insurance if it gets stolen and involved in an accident is there any comeback to me?
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House move - one car insurance cheaper, other gone up?
We've moved to a new town. We have two cars insured with Admiral, both on single car policies. We changed the address, just as a mid-term amendment. All other policy details stayed the same - both still kept on a driveway overnight, annual mileage unchanged, etc. After admin fee, hubby got a small refund as his premium…
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Car insurance on different address
Hi, The better half had a car accident yesterday. Everything has been reported to insurance and police immediately. She says it's other drivers fault he says it's her fault. I will leave insurance companies to sort that out. The accident occurred in West Yorkshire and the young "gentleman" sounded like he was from West…
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Car insurance - Insuring a 2nd car
Hi. I am about to buy a 2nd car. When insuring this, can i use my NCB that I have built up? Or can you only use NCB on one vehicle at a time? Thanks.
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Insurance Start day
Hello my renewal is about to come and i have been looking out for insurances. I got a really good quote online that unfortunately had the start day before the renewal by a couple days. Whenever i changed it , it gave me error so i phoned and they said that quote is only available untill that day. If i wanted to have it…
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Cancelling before end of the year and no claims bonus
Hi there. I am a new driver and have 3 weeks to go until I get my first year's no claims bonus. I paid upfront for the whole year. Problem is my car is broken and I can't afford a new one. Mot expires in a few days too. If I cancel my insurance do I lose the year's ncb? I could just keep the car for 3 weeks but without an…
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Anyone with experience of repeat claim for subsidence?
About 12 years ago after another particularly hot summer my terrace house showed signs of mild subsidence. Insurers investigated, diagnosed it was due to roots from tree in street outside, had tree pruned and put Council on notice that they would be liable for future damage if tree not regularly maintained. Patch repairs…
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Age UK inducement offer
I spoke to a very helpful lady at Customer Relations for Age UK today. Phone no 03456002466 Had been trying to discover where my offered Amazon card was after 3 & half months. Within 3 hours Amazon code sent & £60 now on my account. She explained that sometimes these offers don't track correctly but they can issue them…
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Cancellation of car insurance
Two days ago, I tried to arrange insurance for my car. Debenham's gave the best quote so I went to their website and filled in the details. After supplying my debit card details I got a message saying that the payment had been rejected and I was dumped back to square one. After seeming to get nowhere I decided to go…
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Cancellation of renewal notices
Is there anything being done to stop incumbent car insurance policy companies from automatically renewing your policy, using existing payment details from the last method of payment (debit card in my case) without having to phone them to proactively request then not to renew. Last week I renewed my insurance using a…
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Rip Off Car Insurance
Hi I'm at my wit's end with my son's insurance policy, which was set up through Think Insurance. The policy is a 'Black Box' policy with an annual mileage limit, which has been exceeded on two occasions. I have had to purchase additional mileage at a scandalous rate - £300 for 1000 miles. I guess it's my own fault for…
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Would you recommend LV for motor insurance?
LV come out very cheap on a comparison website for motor cover. However online reviews are mixed. On Trustpilot they seem awful but on Reevoo good - although with Reevoo they are really just the purchase experience. The real test is how they handle claims. Would be interested in your experience.
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Car insurance and liability
Hi, I had a car accident this year in July. I was on approach to a T-junction when the other vehicle turned into the junction cutting the corner and hit me. To specify I had not got to the junction nor was I leaving the junction. I have debated liability since the accident as I believe he was fully liable but have come to…
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Car insurance comparison sites quote goes up with increase No claims Bonus (NCB)
Hi All, My wifes car insurance runs out in 3 weeks time so I have been doing the rounds on all the car insurance comparison sites. I accidentally put 1 years NCB for a 2003 1.6 VW Golf, with son as new driver. I got the following quotes:- Confused - £964 with Hasting Direct CompareMarket - £1189 with Hastings Direct…
