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FIrst Assist Travel Insurance very poor service
Hi All, Some general advice needed here. I have recently made a claim to my bank on my travel insurance. At first all was well and I sent the documents to First Assist. After about 2 weeks I was called to tell me I would be paid and the money would be in my account within 5 working days. I waited a week and the money…
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Hail damage claim
Hi Everyone, I'm new to this site but wondered if anyone could shed any light on a problem I'm having with regards car insurance claim. Last week we had a hail storm and hail the size of golf balls came down resulting in my and lots of other neighbours cars being damaged. I've never made any claim before so it's all new to…
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Are Write-Offs (Total Loss Vehicles) Appropriated Lawfully
So I walked away from an accident. No Scratch. My car was written-off (total loss). Only found out later. Car came off slightly worse with a dent spanning both doors. Drove the car for weeks. Both doors closing perfectly. Went confidently to meet the engineer. The engineer scribbled away on his clipboard. Cheerfully…
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Help with car insurance premium and credit reference agencies
Hi, Just looking for some advice really as I'm currently paying an eye watering premium. Background: 30 years old late starter got licence in 09 2012 and was named on another policy until 02 15 No points but attended had to attend driving course which some are making me declare and pushing perms up Live in Livaspool so…
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Question about delayed departure
Hi I recently took a trip to abroad and while away I lost my passport. It was a bank holiday where I was so couldn't get to the consulate to get emergency travel documents, so missed my plane. Does this count as delayed departure? I had to pay an additional £277 to fly home with another airline the following day, as…
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Possessions Insurance
Hi everyone, I'm soon to be relocating to London for work and wondering if somebody would kindly give me some advice regarding possessions insurance. I've done a quick scan of the police.uk map for the road I will be moving to, and it appears that since records began in December 2010, there have been 5 reported…
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Cancel car Insurance ??
Just sold my car. Do I need to cancel the insurance or can I just let it lapse ?? The cancellation charge will be £50.00 which would be more than the refund of the remaining period on the policy. I have another car & that is insured with a different company.
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shared private road
Hi All, I am really struggling to get definitive answers regarding insurance of a private road and wonder could someone here help. There are several properties on a shared private road whereby each has joint ownership (and its not well defined such that property X owns part Y of the road - its just simply shared i guess…
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Named driver affecting policyholder
Hello, I hit a rock at the side of the road driving a friends car as a named driver on their insurance. I have a separate insurance policy for my own vehicle but am covered third party only in other vehicles. I'd estimate there's about £700 damage to the car. No other car was involved in the accident. I'm unsure as to…
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Nicest insurers & nicest brokers?
Any recommendations for nice insurers and/or brokers for home and contents insurance? Not cheapest, nicest. By way of background, last year my family changed insurers because the broker just wasn't doing anything and the insurance was running out, but the new brokers got in such a pickle that they sent, I think, about 8 or…
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house insurance flood risk
Hi, just a quick question regarding house insurance and flood risk I am in the process of purchasing a property and on the searches a surface water flood risk has been identified as a 1 in 75 year event. The property has never been flooded at all We have been advised to get a more detailed flood search done which we are…
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no fault accident .in Ireland
Last Sunday I was driving in Southern Ireland . I was stopped on traffic and the car behind drove into my car . The other car is Registered in Southern Ireland ,police where called and the driver admitted liability . We exchanged phone numbers reg details and she gave me her insurance policy number . In Ireland the…
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Car Insurance Renewal
Hi I am about to renew my car Ins and want to find if it worth protecting NCB or not and weather I should have high or low policy access
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Public liability insurance for private individual
My neighbours and I are living in shared ownership apartments for the over 60's. My neighbours own the maximum 95%..... I own 25%. ( I pay rent for 75%). For two years we have been paying monthly service charges but not had the services we pay for. We decided not to put up with it anymore and improved the garden area…
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House Insurance - Buildings & Contents
Renewed my buildings & contents insurance after receiving Aviva's renewal quote of £119. Got a quote from LV for £98 but they wanted me to install a burglar alarm at my expense!! Don't know why they don't offer options on that but they must be losing a lot of business by making it compulsory. Then I noticed that Halifax…
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The new Direct Line advert
The new DL advert is making a play on replacing the damaged mobile phone or you can have the cash instead. I think we may have a few annoyed Direct Line customers posting here starting in a few months when they make a claim and discover the cash is actually to the value of a replacement.
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rented cottage - contents insurance
my mother rents a cottage in the mountains, water tank has leaked all over her guest bed leaving her with a yuky mattress who is responsible - her contents insurance or the landlords insurance? All the furniture is her own. Before I get her to find all her paperwork, thought I would see if there was a quick answer!! Many…
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Hastings directs Not on your side
Back in January 2015 my car was parked outside my house. A driver failed to stop at the junction and the driver who was already half way up the hill ended up crashing into her car. The driver who failed to stop at the junction then hit the accelerator instead of the break. She then crashed into my parked car which after a…
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Switching insurance
Hi guys, I switched insurance for the first time this year (last year they could beat quotes). So I found my replacement, called my old insurer, couldn't beat it, cancelled the renewal. I then got my new insurance. Now when I got new insurance I clicked the date my old insurance ran out. But I am now panicking thinking am…
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Can anyone recommend a good motor trader insurance company?
Hi there, Me and my husband are considering going into the trade on a more formal basis. We've sold a few cars over the years and have just reach retirement and are looking for a challenge! Can anyone recommend a good insurance company who deal with inexperienced traders. Thanks Joan
