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Jet airways refund?
Hi, My wife and I booked flights to India with Jet airways through a company called Travel Trolley around 5 months ago to travel in February. We have recently found out that my wife is pregnant (around 8 weeks) and the GP has advised her that she is unable to receive the required inoculations to travel to India. Has anyone…
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Do I quote legislation or not?
Hi all This is my first post here and I hope someone can help. Here's the scenario: Flight back from long haul all inclusive holiday (not just flight) was cancelled at last minute after checking in and waiting to board. Total delay something like 28 hours. Martin's template letter and advice tells me to quote the EC…
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no boarding pass
Hi. I'm currently trying to claim for a delayed flight via email and I'm at the point where they require the claim in writing. On the email it states that they want boarding pass, booking confirmation, booking reference and flight number, and without all of the information required they will be unable to consider my…
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Tui or Norwegian??😤
My girlfriend and I booked a package holiday with Tui, with the departure date being 03/07/17. We were delayed by five hours for our flight to Ibiza, which ended up losing us most of our first day there. We flew with Norwegian, but paid Tui. Tui have said that Norwegian are responsible for paying us compensation, but I’m…
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Help / Advice Needed!
Hi guys, this is a bit long but just need the advice, I have put this in the Thomas Cook thread too but wanted as much advice as possible On Saturday 11th November, my girlfriend and I were booked on flight MT1867 from Tenerife to Manchester, scheduled to depart at 15:05 (to arrive in Manchester 19:35) after checking in at…
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Am I entitled?
It's been 6 years since I did this, and was a long process, but more straightforward, and I won. This time, flying from uk to the USA (unlike last time), via a budget Eu Carrier. Delayed 4 hours on the way back and just over 2 hours on the way there. On the way back provided with meal vouchers. Some passenger on the flight…
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Arguing over flight times - will this affect our compensation claim?
Hi there, I recently got a Norwegian Air flight that was delayed for more than 3 hours. Most of this way due to the aircraft having a 'technical fault' in the UK, but then when we landed we were stuck on the tarmac as there was a problem opening the doors. The airport had the flight arrival time up on their website/screens…
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Asl airfrane delay
Ji was anyone on the asl airfrance flight from Manchester to corfu which was delayed by 26 hours in September 2017 .if so have you received any compensation as yet.
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Flight delay compensation agreed but won't now pay!
Etihad Airways have agreed to pay me compensation for a flight back in March. However, 3 times I have provided my international bank details so they can make a bank transfer and 3 times they say it has been reflected by my bank. My bank First Direct say no payments have been rejected. What do I do now? Anyone had a similar…
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Ryan Air hotel loss
During recent flight wipe out in Ryan air fiasco I lost £400 in hotel reservation because I had passed my cancellation date with hotel. MasterCard sent me claim form but reading between lines not looking great. Any ideas how I can pursue my lost hotel cash? Frustrated and angry at this loss and there must be lots of people…
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Flight cancellation and insurance company
I arrived at my return airport to be told that my flight had been cancelled two months before apparentl.Although no e mail was recieved. My insurance company have said i cannot claim as i hadnt checked in . Is this correct ? Cost me £300 to get home 😕