We'd like to remind Forumites to please avoid political debate on the Forum... Read More » This is to keep it a safe and useful space for MoneySaving discussions. Threads that are - or become - political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

We're aware that some users are experiencing technical issues which the team are working to resolve. Thank you for your patience.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Flight delay compensation

Archives for November 2015

Arguing against bad weather circumstance for a claim?
Good afternoon. I wondered what peoples opinions of this situation might be with regards to flight delay compensation. We were delayed for just over four hours on a flight from Copenhagen to Gatwick last night. I am sure that if I try to persue a claim against Norwegian they will cite bad weather (and I have seen they have…
Short delay - but very short layover
Hello! I was delayed out of Heathrow to Madrid as a result of Air Traffic Control. I was sold a single ticket by British Airways from London. to Madrid then on to Costa Rica. However it only had a 45 minute layover! We assumed this was fine, but obviously it wasn't and we missed our second flight. This resulted on is…
Delayed Norwegian flight Budapest to Gatwick
I was hoping for some advice from the forum. At the beginning of August, my return Norwegian flight from Budapest to London Gatwick was delayed by 8 hours. Frustratingly, we were kept waiting at the airport. Eventually we were told that our plane had landed in Frankfurt due to a medical reason. We were then told that the…
Cubana flight delay - information
I have been having a lot of trouble pursuing a claim agains Cubana (Cuba's airline), my flight was delayed 24 hours without reason. At the time of my flight Cubana had a UK office but no longer have a presence in the UK and don't even fly here any more. Cubana however do have many offices throughout the EU and as this is…
Thomson
Experienced a 5-6 hour flight delay on a return flight from a package holiday booked through Thomson (subsidiary of TUI Group). I used the 'Flight Delay Claim' form on the Thompson website, stating all the flight information including flight number, times and booking referance. I also mentioned the EU rights after…
12 hour delay
Advice please on a 12 hour 50 minutes delayed flight from Almeria Spain to Manchester on 4th October 2015. I have used resolver for my case but have had a response from Monarch into my private e-mail address in which they say that there is no compensation as it was "extraordinary circumstances" In a nutshell the incoming…
Am I entitled to compensation if cause is knock-on effect of weather?
I missed a connecting flight, delaying my journey 24 hours. The reason for the delay was a flight coming into my connecting location was delayed setting off from London (I was flying from Manchester) due to fog; meaning we had to circle the airport for nearly an hour. So, the cause is weather (fog) but not directly…
Being fobbed off by Norwegian air?
Hello, My family and I were delayed at Malaga airport for over 8 hours. We flew with Norwegian air. I have used Resolver to log my complaint and have received this response. Thank you for contacting us with your claim. We regret the time it’s taken to respond to you and we thank you for your patience. We’re very sorry for…
flight turned back, still entitled to compensation??
On a recent flight from Belfast City Airport to heathrow with BA we were about 15 mins into the flight when something went wrong on the aircraft. we had to turn back and land at Belfast Int (Aldergrove) Airport We were all bussed into Belfast City Centre and were booked into a hotel overnight. We were eventually flown back…
Planes grounded in Sharm so I couldn't get to work? Do I lose a week's pay?
Hi, My other half and I should have left Sharm el Sheikh 07/11/15, Turns out we can't leave before 14/11/15. Are there any statutory regulation around loss of earnings? I am scared my company will say "take it as leave / unpaid time off). I am not concerned about the airline fee / hotel bill, I just can't afford to lose a…
Flight Cancelled twice CityJet (Booked on LastMinute)
Hi, I booked a return flight From London -> Nantes -> London. The trip occured 2 weeks ago and upon the return (1st of November) the flight was cancelled. I immediately requested a refund to CityJet and they told me they couldn't see the pricing of the ticket since I booked on LastMinute, all I could personally see as well…
Easyjet compensation claim: what can expect?
Hi, Just a bit of advice. Our flight with Easyjet (Rome to London) was cancelled last Sunday due to the fog in Gatwick. We had to get back to work on the Monday early, and Easyjet could not provide an alternate flight until Wednesday (for 2 passengers). They did provide temporary overnight accommodation. I was advised by…
Yet another Lufthansa strike coming up Nov 2015
http://www.lufthansa.com/de/en/Travel-information Apparently some cabin crew are striking randomly between 6th and 13th?
Multiple reasons
I'm wondering how a court would interpret the regulations where multiple reasons exist for the delay. In our case there was an initial delay caused by waiting for a landing slot due to fog of 4 hours or so. Subsequent to that we could not leave because the engines could not be started: we missed our slot and whilst waiting…
Turkish airlines delayed flight
Hi There was a group of 5 of us. Flight from Cairo to London via Istanbul The flight from Cairo to Istanbul was delayed in departing, they said they would ensure that we do not miss our connection flight. All passengers to the US and other destinations including us going to London were delayed. Our flight from Istanbul to…
Norwegian air
Help from here please Using the flight resolver I managed to get a response from Norwegian air on a 8.5 delay back in August. Malaga to Birmingham. Unsurprisingly I'm don't qualify for compensation due to ground damage which is an exceptional circumstance. I was wondering if there was anyway of checking if this is true? I…

★ ★ ★ Meet your Ambassadors

Confirm your email address to Create Threads and Reply

MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

View All

Flight delay compensation

Confirm your email address to Create Threads and Reply

🚀 Getting Started

Is this how you want to be seen?

Get our FREE Weekly email full of deals & guides - and it’s spam-free

Flight delay compensation

Discussion List

Confirm your email address to Create Threads and Reply

🚀 Getting Started

Is this how you want to be seen?

Get our FREE Weekly email full of deals & guides - and it’s spam-free