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flight delay compensation
My wife and I were travelling from alicante to liverpool by Easy-jet and turned up at the airport, checked in, bording passes given and sent to the departure lounge, about an hour or so the monitor said 'Flight delayed' then an hour later 'Flight cancelled'.We were then told that the next flight that we could get on was in…
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Flight delay compensation
I was delayed about 12 hours a few years ago on a lanzarote to manchester flight because of a blown tyre as we were about to take off, does this count as an extraordinary circumstance or can I claim delay compensation ?
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Monarch, How can I find out if the reason for not upholding my claim is true.
[FONT="][FONT="]Monarch flight ZB595 Faro to Manchester 16th September 2012 [/FONT][/FONT] [FONT="][FONT="][/FONT][/FONT] [FONT="]Monarch airlines refused to accept our claim when our flight was delayed by over 3 hours. Their excuse was the aircraft was struck by a ground handling vehicle which caused…
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Monarch Flight not on Flightstats...
Hi, I was on a Monarch flight back in June, due to leave at 10am, but didn't go till 14:01 (we had it on the airport flight tracker email setup)! I have signed up to Flightstats.co.uk to check the arrival time and every other flight to our destination appears on there but our doesn't. I have double checked the date, the…
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Help with Using Flightstats.........
I am trying to locate the flight numbers for two flights I took to Crete in 2012 and 2011. From using this website I know I have to access the Flightstats website to search for the flight numbers. Can anyone tell me just how I am supposed to do that.? When I enter the details and try and search by either airport, flight or…
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Compensation for travel delays
Do the new rules apply to ferries as well as airlines?
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Anyone gone to court in Scotland
I am due to attend a preliminary hearing against Thomas Cook on 8th August. I am keen to hear from anyone who has taken an airline to court in Scotland. This is TCs defence: Explained and averred that the aircraft suffered from an electronic module sudden failure and there were no previous reports on T/O CONFIG warning…
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monarch
hi can anybody offer any info on monarch flight mon 303 on the 29/8/2008, i have had monarch own claim forms, that i have completed, they have now sent me a email saying that it was not there fault for the delay, it was down to the flight planner fault, i think they are trying to fob me off, the flight was delayed 5 hours…
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johrichpea
BA have responded to my initial claim for a delayed flight with BMIbabyin 2011. Unfortunately I had no booking information nor boarding passes but I sent my credit card statement for the flight [told it was insufficient] and told them the reason for the delay, which I learned whilst in the flight lounge [problem with a…
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Airlines with the most delays
Just noticed the reply numbers in the following threads: Thomas Cook has 2940 replies Thomson has 2330 replies Monarch 2720 Now these numbers don't necessarily mean that they ACTAULLY have the most delays, but it would suggest that they do. Perhaps they just have the worst customer service and so people turn here in…
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Decent "No Win No Fee" company?
Several folks have had success with NWNF firms, but when asked who they used, the reply doesn't come :( Can anyone recommend a 'decent' firm??? :)
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Flight Compensation, can I claim
Flight booked with Emirates, March this year, from Birmingham to Sydney Australia via Dubai. We were 15 mins late leaving Birmingham and were not allowed to go to the gate for our connecting flight. After being detained for almost half an hour we were taken to a desk and told we'd missed the connecting flight (this was the…
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HELP!! i was delayed 24hrs back in 2011 but don't remember flight number....?!?!
Can someone help me.....back in Oct 2011 me and my 2 children were delayed 24hrs coming home from palma to Aberdeen. we were offered nothing and it was airlines fault as something was wrong with plane. Unfortunately i can't remember flight number.....think it was first choice i booked through. where do i start trying to…
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FIRE ALARM at heathrow- MISSED FLIGHT
Hi, I recently missed a flight to Australia because of a fire alarm at Healthrow airport. Although I was the last person in line, I was there in time. In was in the process of being checked in when the alarm went off. 40 minutes later I was allowed back into the building and immediately went to the check-in desk, where…
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Im confused about flight delayes
I booked a holiday with lowcostholidays,flights time what they give me was @ 17;50 we got to the airport to be told that they had no flight at that time but @ 22;00! ok we waited for 4 hours,but the lowcostholiday send me an e-mail with the new times for the flight on our way back the flight was at 05.55 we waited for…
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2 year limit???
Thank you for your letter. Here at Thomson Airways, we are committed to on-time performance across our flying programme. Doing everything we reasonably can to get our aircraft to their destinations, and you on holiday, safely and on time is really important to us. We invest significantly in operational initiatives,…
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Thomas Cook Unsuccessful - new legislation
received the letter below from Thomas Cook mid June, unsure as to whether I should resubmit the claim due to recent changes. Help?! Opinions?! "Dear Heather I am writing in response to your letter regarding your recent travel arrangements with Thomas Cook. Initially, I would like to apologise for the disruption to your…
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what if i forgot the flight number (it was 2007)
I forgot the flight number and that route no longer seems to operate? easyjet Newcastle - prague. we were about 3 hours late on arriving, maybe a bit more, so might be due compensation. all easyjet gave us at the time was a £3 voucher to buy a coffee!
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Help needed please - entitled to compensation (I think!) but can't find the airline!
Hi there, I have only just found out that compensation for past delays is possible, and so have been trying to find the details of a flight I took in 2008 which was delayed by over 7 hours. The flight was from Naples (NAP) to Birmingham (BHX) on 3rd August 2008. I have found the flight on flightstats, but here is where I…
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Thomas Cook Flights
We booked a two week holiday in Fuerventura from Manchester with Co-op Travel during March 2013, and the flights were provided by Thomas Cook. During the return flight (Fuerventura - Manchester) the cabin pressure systems failed - including the backup systems - with the result that the plane went into a steep dive, oxygen…
