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New boiler ongoing costs
I'm planning on getting a new boiler but have some questions about ongoing costs. I've always had properties with older boilers and sometimes had British Gas homecare cover. Is this cover necessary for new boilers? Or do the warranties cover all repairs? I think the rest of my central heating system is reliable, it's just…
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Scottish Power
Has anyone else had a problem with Scottish Power after the collapse of extra energy ? My elderly parents were transferred to Scottish power over 2 years ago and after advice from them, had a smart meter installed. Since then they haven’t had an accurate bill and it appears that the new meter was never registered. After…
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TOTAL Preventing energy swap.
In a nutshell, In December 2020 I purchased a deregistered care home from a trust, to live in as my primary residence, so went about changing my energy supply to Bulb,I was unable to find out who my suppler is as it came up as not found, contacted Bulb to swap anyway, After a few days got an email from bulb saying the swap…
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British Gas Complaint - should I escalate ?
I was only with British Gas for 1 year, having moved from OVO (with smart meter) due to a cheaper tariff. I moved back to OVO in Sept 2020. During my time with BG, the smart meter didn't work (I think it was an old version), so I had to provide them within initial meter readings and manual meter readings throughout the…
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SO Energy reviews anyone?
I am looking at my aternatives to Scottish power, having been switched to them on the demise of Yorkshire Energy.SO Energy and Pure Planet are on my shortlist. Pure Planet gets mixed reviews on here plus I'm not to happy with the idea of a variable direct debit from summer to winter.I can't find any real world reviews on…
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Finding new gas & leci suppliers
Hi, I was an Ebico customer until British gas took them over. My contract comes to end in July. The thing I loved about Ebico was there was no standing charge, I only payed for the gas I used, which in my case amount to between 70p & £1.40 every quarter. I can't find any company that does not have a standing charge & as a…
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Worried about Cheap Energy Club comparison and switch
I have two questions:- I did a switch comparison (currently with Outfox the Market). No.1 was Octopus Energy and No. 2 was Scottish Power. I selected Scottish Power because they use Smart Meter which I have (unused for several years as not compatible with Outfox the Market). There was a small saving from my current fixed…
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Final meter readings
Hi, I have transferred from British gas to Octopus energy on the 21st Feb. I supplied Octopus energy with my meter readings on the 16th which they have used to open my account. I have received my final bill from BG but they have used smart meter readings from the 20th Feb. I have received a refund into my bank this morning…
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Switching supplier problem
It's all very well saying it's easy to switch. What's not easy is finding a supplier that will accept readings for smart meters. I have tried a number of companies who say that they don't support smart meter readings.
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SSE thtc
I’m with SSE can I knock my water heater off and not use that as don’t need that hot water on all the time do I also turn the boost water heating box off also please help,will this affect my off peak rate on my storage heaters
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Changing name on utility account as account holder has gone in to long term care
Hello all, don’t usually start new threads so mods I’m sorry if I am posting this incorrectly. I can’t see any similar open threads so here goes. I have a relative who has gone in to long term care, this relative has dementia and isn’t very well. I am trying to help sort things out for my family but haven’t had this…
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Warm home discount
I was over £70 better off for changing to Eon with the standing charge 9p instead off 19p both gas and electric. But beware Eon don't have the same warm home discount form as Scottish power. I am not on any benefit so lost the £140 payment. S power form has a part for just age and income. So my direct debit payment sent up…
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Footpath ownership
Hi all, I’m hoping someone can help. I have a question regarding the jargon contained in my TP1 HM Land Registry document. My question is, who owns the footpath outlined in brown on the attached image. Please see attached image of the text relating to the footpath coloured brown on the plan marked 1.5. I’m wanting to…
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Smart gas meter not recording usage
I had a smart gas meter fitted last September. In December I noticed the IHD wasn't showing any gas usage (The electricity reading is fine). After checking the IHD I read the display on the gas meter every day for 7 days. It did not change and hasn't since. I have contacted the company, Bulb, and after a lot of…
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ARVO nearly quadrupled my DD and wont talk to me
Recently received an email from arvo energy who provide both my gas and electricity. I pay £88 a month DD . They NOW say I owe nearly £600. What they dont make clear is do I actually owe them this or is it predicted DEBIT usage based over my winter usage. I cant understand how it can be a debt. My usual arguement with them…
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Electric and Gas doubled after new meters installed
Gas used between 6th Jan and 24th Jan - 933.5Kwh (19 days) (49Kwh per day) Electric used between Between 1st Jan and 24th Jan I - 91Kwh (24 days) After the meters were changed on the 25th Jan my in-home display turned off for roughly 3 weeks, now they are back on and I get the following bills Between 25th Jan and 18th Feb…
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CCJ received - not lived at property during the period in question
Hello, Hoping someone has some words of wisdom. I have recently found out I have a CCJ registered against my name for an unpaid gas and electric bill. I left the property in 2009 and the utility bills relate to 2015 onwards. The utility company had wrote out to me at my mums address a couple of years ago. I rang them to…
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Overwhelmed & Confused
Okay, I have been putting of changing my gas & electricity supplier for so long it's ridiculous! Every time I go and check what's available with comparison sites, there is so much choices that I get overwhelmed and confused by them. I've decided once and for all that I just need to wade through what's available but I need…
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Utility Point Electricity supply - Misleading selling ?
Anyone recently signed up for Utility Point Electricity supply? I did in Jan 21. Been confused by the Utility Point deal/feel disappointed?. (Apologies for so much info here to describe my concern). To summarise my problem, following the tariff selection process on their web site I believed that Utility Point Electricity…
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How to find night rate on Elster AS300P smart meter? Help!
Hi there, Can anyone help? We moved into our new house in Oct 2020 and have discovered that we have a dual rate smart meter installed by Scottish Power. We have recently moved from Scottish Power to Bulb but need to ensure the Scottish Power final bills are correct. They have asked us to provide day (R1) and night (R2)…
