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Closing meter read FAR higher than it should be on supplier switch
Hello, I have recently switched from Shell to Ovo, and just received my final bill from Shell. For a period of 23 days they are charging £455 based on an estimated closing read, which is almost 10 times higher than it should be, based on the readings I provided Ovo on the date of my switchover. (which they confirm they…
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Vat on replacement solar inverter
The inverter on our pc solar system conked out and had to be replaced. Should VAT have been charged at 5% or 20% on the replacement unit?
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Cheap Energy Saving Club help
Hi Everyone, Wonder if someone could help me with this? I requested an energy switch on Monday (02/11/20) from British Gas to Eon, however on Tuesday I saw the new offer from Shell Energy and now want to cancel the switch to Eon and move across to Shell instead. I cannot click on any links in the Cheap Energy Club as it…
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A smart meter is waiting for me
Just heard by email from EDF that, "We're ready to install your smart meter". I'm not having a smart meter. Anyone got recent experience of how best to deal with EDF on this matter. Ignore? Phone them to reject it? I should add that my tariff is one that's tied into having a smart meter, but when I enquired at set-up time…
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Air source heat pump advice air to air Panasonic
Hi all I have just moved to Scotland and the heating is Panasonic air source heat pump air air to air on a THTC tariff. The house is fully electric and am terrified of the costs. I have had conflicting advice on the settings for it and hoped for some advice to maximise the warmth and the £ efficiency. 1. Is it best for…
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Storage Heaters Not Working Since Smart Meter Installed
I switched energy tariff a few months ago and the new tariff needed a smart meter which has been installed. It’s finally starting to get chilly so I tried to turn my storage heaters on and none of them work now. I’m assuming they have not connected them to the meter or something like that? I don’t understand how these…
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New boiler
Hello. Just wanted to check with other who recently had new boiler installed in their property. I am in 2 bed flat in a block of flats so 24k combi would be enough. Having currently Ideal boiler and asked for several quotes with ideal but also other brands to see the difference. They quote me with everything included which…
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EON smart meter killed house alarm
yep, old dumb meter LCD want blank, can`t read the numbers , so smart meter time (had enough of the letters / phone calls ) smart meter fitted, house alarm not right, call alarm guy , talked through do this & that = think the power transformer been voltage spiked, can replace it first (maybe Tuesday next week !! ) but…
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Symbio Energy Supplier Problems
There seems to be a problem with the Energy supplier Symbio taking larger than necessary amounts of money, by DirectDebit, from people’s bank account. Are they in monetary trouble in some way?
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EDF - renew now to keep the same prices
Hi I have just got an email from EDF "EDF - renew now to keep the same prices". I am currently on Tariff 'Simply Online Apr21v3' for Gas & Electric, this expires 30/04/21, EDF have just emailed me saying : Good news - keep the same prices when you renew early onto Easy Online Extend Short-Term. Your current tariff ends on…
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Dimplex Quantum installation requirement
I want to replace my old panel radiators with modern Dimplex Quantum storage heater. The engineer from the local Dimplex dealer told me that, although I am on Economy 7 tariff and have a economy 7 meter, I do not have a separate night time circuit and distribution box which is required for Quantum storage heaters. So…
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Cheapest way to heat a small room
Looking for the cheapest most efficient way to heat a small room(background heating) No mains gas available.
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Green homes Grant
Has anyone received their voucher yet. I applied on the morning on the first morning the applications opened but have been told I won't hear until 30 November?
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Yet another MSE Energy deal ignored
Got my regular MSE email and great to see another energy deal, but again I have to ignore it because it treats me like an idiot and does not give me the information needed to make an informed decision. I do not wish to join the Energy Club, I unsubscribed from that because it also hid the information and made it hard to…
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Back billing
Hi can anyone help me please I’m trying to help a friend who has got in a muddle with her energy company. Back in feb 2018 my friend had her energy bills under estimated until June 2019 which resulted in a bill in June 2019 of many thousands of pounds she then started to pay direct debit for the account and bills still…
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Switched utilities via uSwitch, Eon, previous supplier are saying they are still supplying me gas.
My granddaughter has moved into a flat for the first time.She switched gas &electicity from Eon to Tonik now Eon are saying they are still supplying her with gas. She's only just caught up with Scottish power have taken over Tonik's customers and isn't sure how to prove she's been paying tonik for gas?
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Warm Air prices
Hi, does anyone know what's a good price for installation of warm air system, replacing existing. Had a recent service of an old Johnson and Starley system which had to have one pilot light capped because of yellow flame and now advised I need a whole new system. Not sure how long the flame has been yellow either, which is…
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Can I dispute my [Tonik] energy bill without having my supply cut or paying huge interest?
I was with Tonik a couple year ago and didn't have a single problem with them. Everything was spot on.Went back to them this time round and the billing was all over the place throughout. I figured it'd sort itself out by the time their IT system sort the website out maybe but we know how that's gone. I would be in high…
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Green Energy Grant and Universal credit
There seems to be mixed messages on some of the application forms for the green energy grant so I wondered if someone could clarify it. If anyone who lives at the property is on UC does that mean you tick the box on the application form or is it only if the homeowner and partner/wife is on UC ? cheers
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Tariffs without a standing charge
Are there any energy tariffs that don't have a daily standing charge, but include such cost as part of the energy usage ? The only reason I'm exploring it is because from Spring to Autumn we use very little gas, if any, due to our water heating being from Solar Thermal. so 3 or 4 months at 22p/day for no use of gas adds…
