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Energy
Archives for November 2020
Discussion List
Avro Energy rip off
I have seen 300 units of gas added to my latest bill despite providing accurate meter readings at the end of the month. I'm not sure what's going on and whether anyone can comment. I'm definitely following up with them. Just wonder if I'm the only one they're trying to screw over.
E.On Compensation.
Hi everyone, I just wanted to say that even though my experiences with E.On over the last year since I joined them have been pretty bad and my messages to them were ignored multiple times, I have today received compensation, and an apology, following my switch to another supplier. It's not a large sum but it's just an…
Utility point email doubling my DD
I had an email this morning from Utility point advising that they were increasing my DD amount by double what I was paying. "To ensure that your direct debit continues to cover the cost of your future energy usage we periodically review your payment amount.Your current usage is tracking higher than provided on your…
Energy company - when to cancel direct debit?
I'm switching energy supplier this month, I have one question, on the day the new supplier takes over, can I safely inform my bank to cancel the direct debit to the old supplier. My account with the old supplier is £200 in credit enough to cover their final bill, & they will still owe me money. So, is it safe to cancel…
Make sure your supplier has a PEMs contract
Energy can be a confusing business. PEMs means post emergency metering services and specifically relates to gas. If you ring the gas emergency service because there is a problem with your meter then if there is a pems contract in place, the emergency Engineer may do whatever meterwork is necessary/exchange equipment and…
Meter boxes
My meter boxes are on the outside wall of my house. My gable end overhangs around 8 inches up to the boundary line so ever since the house was built 30 years ago i have to go onto next doors driveway to open the boxes and take a reading. Western Power or Cadent would also have to walk on their driveway if their was an…
British Gas Refunds
Whilst going through my father in laws past bills from British Gas I noticed something on a few of them that they stated as a 'Refund'. This refund was exactly the same amount as he was in credit on the previous bill so I thought they were just giving it back to him. Then I realised the amount was actually being added to…
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