EON smart meter killed house alarm

2see
2see Posts: 26 Forumite
Ninth Anniversary 10 Posts Combo Breaker
yep, old dumb meter LCD  want blank, can`t read the numbers , so smart meter time (had enough of the letters / phone calls )
smart meter fitted, house alarm not right, call alarm guy , talked through do this & that = think the power transformer been voltage spiked,
can replace it first (maybe Tuesday next week !! ) but  might end up needing new alarm, cost ??? , cheers EON, 
cctv . some cameras not working, looks like power supply died , hopefully £20 from amazon will fix it , cheers EON,
hub / router probs too , i won`t bore you all with what's going on there, life`s to short, cheers EON,
no warning to turn off all the teccy stuff  first , cheers EON,
anyone else had these problems ?
stay safe..

Comments

  • Neil_Jones
    Neil_Jones Posts: 9,515 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Doubtful the smart meter would have caused all that, the effect you see is no different to what happens on occasion if you have a power cut.
    All electronics and/or power supplies are at their most stressed/demanding when powering up.  Once they get going the power requirement for many devices that live permanently on drops dramatically unless a situation occurs where its needed.  The initial power up is the most likely point of failure.
  • Carrot007
    Carrot007 Posts: 4,534 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    No whenever I have had the need to turn my electric meter off anyone doing it has always asked me to turn stuff off if needed first.

    However it's just a precaution and since the same as a power cut it will only kill things nearly dead already and the turning off probably would do it too.
  • MWT
    MWT Posts: 9,892 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper
    Wrong title on this one, should be 'turning power off and on again killed my alarm'...
    The smart meter is irrelevant.
  • It was down to smart meters the reason for Donald Trump getting elected.
  • E.ON_Company_Representative
    E.ON_Company_Representative Posts: 806 Organisation Representative
    Part of the Furniture 500 Posts Name Dropper Photogenic

    Hi 2see, I’m sorry to hear this happened.

    As other posters have commented, the Smart Meter itself doesn’t necessarily change the type of energy your home is supplied with.

    We have heard of scenarios where devices have developed a fault after installation. This is due to them being turned off and then back on again. The same could have happened if a local power cut occurred or if you had turned off the mains at the consumer unit to carry out works.

    During time of booking and on the day of installation we do notify you that the power will need to be switched off. I apologise this has caused further issues and do hope you manage to get them resolved at minimal personal cost.

    Thanks, Matt

    Official Company Representative
    I am an official company representative of E.ON. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 349.8K Banking & Borrowing
  • 252.6K Reduce Debt & Boost Income
  • 453K Spending & Discounts
  • 242.8K Work, Benefits & Business
  • 619.5K Mortgages, Homes & Bills
  • 176.4K Life & Family
  • 255.7K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 15.1K Coronavirus Support Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.