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Tracker rates update
I'd be interested too see what others are getting on tracker rates on a regular basis. This is a latest average bill for electricity (not using much gas at present) from Octopus - no smart meter so consumption averaged out across the billing period. Edit - forgot to say this is London. Octopus take a few days to calculate…
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cheaper tariff with existing provider on comparison site - newbie
i am on the compare the market and it seems (from what i can see) the rate for a 2 year shell energy tariff is better than on the shell energy sitewho should i call? shell or go compare?not done this before so advice is appreciatedthanks
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Pay as you go meters - running costs and cost of changing to traditional meter.
Hi, I've just got a new place. The gas connection is with British Gas and it is a pay as you go meter with a card. I've never had this type of meter before. Wondered if any one can help me decide the best thing to do. Is it more expensive with a pay as you go card? Would it be more cost effective to get rid of this and get…
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Help with storage heater bill
My mother in law lives in a village where there is no gas. She has been asked by her supplier to send her meter readings. Yesterday we read her meter.with some worrying discoveries. Basically there are three readings one is called Weekday one is called Stored heat and the other one is called other time. The readings for…
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Tonik Return
Went on to my Tonik Account this morning (sad but true): all seems to be working and my account is up to date and appears accurate. I have not had a bill since January. So fingers crossed is this them back? I will wait and see. I am on a smart meter I do not know if that makes a difference. Welcome back Tonik ?
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New Direct Debit Guarantee Loophole Exploit. by Shell Energy
A short time ago I moved to Shell Energy and have noticed a difference in their Direct Debit Guarantee. The standard direct debit guarantee that is used by most companies requires them to give the customer 10 working days notice of any change in amount or date of any debit. Apparently Shell have approached their sponsoring…
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SMETS2 & Automatic Meter Readings
I am about to switch from Tonik because they haven't delivered a statement since last November and I still have to submit manual readings despite having a SMETS2 meter. I've looked at some other providers' websites which also say they will need manual readings but I thought automated readings from SMETS2 was supposed to be…
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British Gas Complaint
I need some advice as I’m at a fork in the road with a
complaint I’ve made with British Gas and need to make a decision on what to do
next. We fell £350 into arrears with BG over 2019 by trying to pay a
balanced monthly figure to cover our yearly costs and stop the payments yoyoing
between summer and winter as they were…
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Smart Meter upgrade
hi all I currently have a smeets 1 smart meter for my gas and electricity made by Itron. Is there any way to see if it has been upgraded to communicate via DCC yet? I tried asking my supplier but I just get standard replies about the rollout of type 2 meters. Thanks
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Outfox the market negative comments unjustified
I am still confused why Outfox the Market is still getting incredibly bad press from this site. I have been with them for 3 years now, my partner for them 2. We search regularly to see if they can be beaten but they aren't, their customer service is FABULOUS yet this site says in red to be careful about switching because…
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Britsh Gas Home Care
I have a home care agreement with British gas, before the lock down British gas cancelled my gas boiler service twice and could not undertake the service during the lock down it is now nearly two years since the last service can I claim any refunds from Britsh gas as they take payments for a service they can not provide
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Solar PV and home battery = crazy electricity bill!
A bit of back ground to our set up: We bought our current house in 2017 it has a 4KW solar panels split 50/50 on SW/SE facing roof. It qualifies for the FIT scheme and pays back about £500/year. In November last year we got a Tesla PowerWall fitted, essentially a home battery storage system - 13.5kWh usable of energy. We…
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LED Filament Bulbs - are they worth considering?
I have been trying various LED filament-type bulbs, both standard and dimmable over the past 18 months. The manufacturers claim that these have "long lifetimes" and that they should out last their halogen and other low energy cousins. The LED bulbs are fitted at static locations, well away from any impact or vibration…
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Ebico - Meter Readings
Had a terrible day today with Ebico and their meter reading agency system. First, I am self shielding because of a number of co-morbidities and have been since the outbreak in early March. Today, Ebico sent a meter reader from TMA. To be fair to the man from TMA, he did say he could leave a card to make an appointment for…
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Moving to U K mainland
I am moving from Northern Ireland to a new build bungalow in Lincoln and would like to know how i go about getting a gas and electricity supplier so some help needed please as i have looked a switching sights and with so many supplier i am confused i dont want to sign up for a supply and then find out that i could have got…
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Anyone had any success using the ECO scheme to replace a broken Warm Air Heating System?
Currently trying to find a way to restore heating to family member's flat who has had no heating for over a year, and is on means tested benefits. Looking into the ECO scheme but finding the whole process quite confusing tbh - especially as they have an old 1970s Warm Air Heating Unit in situ which does not appear on most…
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What mobile network do smart meters use?
Does anyone happen to know what mobile network smart meters use to operate? We've just moved and the previous occupiers of this house had prepayment meters installed due to being in debt. We have switched supplier but they say they can't change the meters as they are "part of the house" ... If we want them changed we have…
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Being hit by a massive 6k bill
I had to post this to find out what I can do, I'm sorry if it's a bit jumbled, I feel sick to my stomach and havn't had time to process what's going on. I am moving house next week and got to letting my utilities company know that I am moving. My power is with EON and had been for the past 3 years. I have an old style…
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Questions about simply switch and octopus ..
Howdy! After being with EDF and their various blue+ tarrifs for many years , I have decided to move to another energy supplier. Initially , I was going to go with eon as they gave me a boiler grant due to being on universal credit and partly disabled etc However, all of their tariffs involve having a smart meter which is…
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Do I need to register before switching ?
Hi, Next week, I am moving back into my property which I have had a tenant staying in for the last couple of years. Speaking to the Tenant, his energy supply is currently with EON. I have looked on several comparison sites & EON are not featuring anywhere for me so I am thinking of switching (Currently Shell are showing as…
