Outfox the market negative comments unjustified
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I am still confused why Outfox the Market is still getting incredibly bad press from this site. I have been with them for 3 years now, my partner for them 2. We search regularly to see if they can be beaten but they aren't, their customer service is FABULOUS yet this site says in red to be careful about switching because of bad customer service. I would like to know when this is based on? They had a glitch over a year ago when they tried to change their payment system, people disagreed so they changed it again according to their customers wishes. They should be applauded for that. I can't imagine the big companies doing that. Their website is an absolute doddle to use, their live chat is efficient, their Facebook page is manned by a really friendly efficient guy too . So, genuine question for somebody from MSE is when are your negative comments based on? When have you last looked at the Energy companies for recent customer experiences?