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Britsh Gas Home Care

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tewr
tewr Posts: 1 Newbie
in Energy
I have a home care agreement with British gas, before the lock down British gas cancelled my gas boiler service twice and could not undertake the service during the lock down it is now nearly two years since the last service can I claim any refunds from Britsh gas as they take payments for a service they can not provide 

Comments

  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    They will provide like others after Covid .
    Refund read the T&C of your contract .
  • Wednesday100
    Wednesday100 Posts: 61 Forumite
    Eighth Anniversary 10 Posts Combo Breaker
    tewr - I don't know about refunds, but British Gas are now booking in annual services for people that should have had services during lockdown.  Mine was due shortly and several days ago I was able to book the service online or in the app.
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