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Dealings with Utility Point
Anyone else having difficulty getting their money back when their acc. was in credit when they left. Nightmare.
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'Best' type of boiler for heating and hot water? (oil, gas, LPG, etc)?
I currently have an oil fired boiler and am thinking of replacing it with something more efficient, environmentally friend, economical, etc.I've had this oil fired boiler for some time as, due to my location, there is no gas pipeline nearby.Is my only viable alternative LPG, or are there 'better' options?I only live in a…
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Hive heating Vs hot water schedules
Just bought a house with pressure cylinder heating and hive set up It's programmed for a heating AND hot water schedules I'm wondering why it needs got water schedules if heating (which needs hot water) is already scheduled????? Should I just delete the hot water schedule?
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Bill Buddy
My flat is all electric and as you can imagine it is a little exspencive to keep warm I see an add for Bill Buddy and wounderd if anyone has heard of it, I have read reviews that rate it I just wounderd if anyone has used it or heard about it. Any advice would be great. With thanks colin.
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New Programmable Thermostat,Temperature More Even and Lounge more Comfortable
Couldn't think of anywhere else to post this. For those thinking of upgrading their non programmable thermostat to a programmable thermostat. DO IT. I have a Worcester Bosch combi and had a non programmable thermostat in my lounge that was set at 21 deg C. I also have a Bluetooth min/max thermometer fixed above the…
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British gas- pdf bill
Hi I try to view my pdf bill on my account but still saying not ready to download/ unavailable even though it's been a while .now, not sure why pdf isn't available
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Cheque to Th Occupier
I just received a cheque for £47.46 from EON to 'The Occupier' of my home. It says that it is because they didn't update the prices on my pre-payment meter. We don't have a pre-payment meter and we are no longer supplied by EON (although we were when we moved in to the property in November). Any thoughts on what to do with…
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Broken clock on electric meter
Hi, I am with EDF energy on an economy 7 tariff. I did my meter readings a few days ago, and was shocked to see my day usage had more than doubled, while the night rate increased only minimally. I am barely in the flat during the day, and have a storage heater which charges over night. My consumption pattern has stayed the…
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Can I combine my electricity and gas supplies? Two properties that I bought as one
I have just moved into my first flat (yay!). It is one property that used to be two and so has separate gas and electric metres and supplies in each half. I'm a bit worried about the expense of 4 separate utility bills. Does anybody know of a way to combine them so I'm just paying for one set of gas and electricity? Thanks!
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Electric meter reading
What is my meter reading? I'm very confused, and I dont know if this is high of low.
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Bill query
We had our gas and electricity supplied by EON since feb 2019, unknown to us in Sept 2019 someone on our street mistakenly gave a the supplier 'bulb' our meter serial number to open their own account. In a nutshell we then supposedly 'left' EON. Upon looking to switch suppliers in January we realised we had no gas supply…
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Shell energy mis-selling
In Oct 2018 Lyn was sold a contract coming out of asda moving from bulb to shell. Same direct debit £101, same ish annual estimate £1200 fixed for 3 years. Then 4 months later £350 in debt and shell wanting to double the DD to £212. Paid the bill but kept the £101 DD. In sept 2019 found we were £759 in debt and started a…
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Economy 7 heaters using too much electricty
I manage my mums account, she only has electricity, no gas and uses mainly economy 7 storage heaters and a couple of electric heaters on timers. Her usage is just going up and up, its ridiculous. I gave some updated readings on 4th February, the usage from 11th January to 4th February was: Day rate 418 kWh x 18.578p £77.66…
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Switching is easy... pffft
I am tired of hearing how easy it is to switch energy supplier every year. Every time i do it it turns into an immense headache. Politicians tell us how easy it is, well maybe it is for them when all they have to do is tell their staff to handle it. Take for example my efforts from about 20 months or so ago. I did the…
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Back dating bills
Hi I need some help. I run a small business and we have had very consistent electric bills for the past 7 years and the meter readings where done regularly by ourselves and every two months by the electric company. Six months ago our meters where updated to smart meters and our bill has gone through the roof even in days…
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Utility Warehouse
Hi I was wondering what you all think of UW? They have not put me on the lowest tariff because I do not have mobile or internet with them. Thanks.
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How am I using so much electricity?
Hi everyone, I’m just looking for a bit of advice. I recently move out of my family home and I’m renting a 1 bedroom flat. I just received a bill for my electricity over the past 3 months and I have used £510 worth of electricity. I have checked my meter and the readings are accurate, in total I have used 2734 kWh of…
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Water Supply Query
Hello all, I live in a mid terrace in St Albans, built sometime in the 1890s. Last summer we had issues with our water supply, where the pressure was dropping to nothing on some days or a dribble on others. I called Affinity water, who supply the property and they sent out an engineer. After some investigation, the…
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Avro Energy tariff not available on their website
i would like to switch to Avro Energy, MSE CEC shows the cheapest tariff on my usage is 'simple and superfixed' at £881, However when i go to their website, after typing in details the only tariff available is 'simple and superflow' at £911, is this an error by avro or do i need to do something
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in credit on old energy account so what is timescale for getting credit refunded ?
Mid October 2019 I switched gas supplier from Better Energy to another supplier as my tariff was ending . I chased BE a month later for a final gas statement as I wanted to know if it was in credit or debit to them . BE told me they had not received my meter reading I had given to the new supplier, so BE had used the…
