Switching is easy... pffft

KingmanUk

I am tired of hearing how easy it is to switch energy supplier every year. Every time i do it it turns into an immense headache. Politicians tell us how easy it is, well maybe it is for them when all they have to do is tell their staff to handle it. Take for example my efforts from about 20 months or so ago. I did the comparison sites and found a German company called Brilliant Energy. About 3 months into my contract their prices were so competitive they went bust. So the nice people at Ofgem contacted me to inform me that they had done a deal with SSE for them to supply me on their most expensive tariff which Ofgem tell us all we should switch away from, with advice not to try to change the tariff until the switch was completed, which took months. I tried to insist i wasnt going to pay Brilliant Energy as in my view i had entered into a contract with them to supply me for a year. If i had been the one cancelling early i would have to pay them compensation! 
So when SSE eventually sorted out the switch from Brilliant i found a new deal with Scottish Power dual fuel contract for a year from June. So of course that all got messed up. It took them a month longer to swap the electricity so basically its only an 11 month contract. And now my dual fuel are billed seperately. To top it all off after i thought that nightmare was behind me this week i got an email with a final electricity bill from SSE some 6 months after i had changed supplier. Switching is easy? In which parallel universe outside of the politicians bubble is this the case?

MWT

Switching is easy, sounds like your original switch to Brilliant Energy went OK.

Getting caught up in the fallout from having picked a supplier with unsustainably low prices is where it all goes wrong...

You don't need to have staff to handle a switch for you, thousands do it everyday with ease, you just need to accept that going for the lowest possible price from a company you've never heard of can carry a cost in time and money when it goes wrong as it so often does...

JJ_Egan

Very easy for many on here including my ten plus switches .

But as always some have a poor experience  .

Neil_Jones

I have lived where I am now for ten years and I have done switch after switch after switch after switch after switch and I can count the number of problems I have had switching on the fingers of a man with no fingers.