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Mixer shower with solar hot water
I need to replace my old Mira 88 non-thermostatic mixer shower -gravity fed system. The hot water temp coming into the shower can be anything from 37C to 55C. Only when the solar controller shows tank temperatures lower than 37C do I turn on oil boiler water heating. This has lowered oil bills significantly. Will a…
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People's Energy Online Bills
Is anybody else having problems retrieving online bills from People's Energy? When I click on the Generate PDF button it just says Unavailable. Tried contacting customer services but no response. Thanks
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Fixed Price Deals vs Standard Variable Tariff
Has anybody else noticed that some Standard Variable Tariffs have very similar prices to the same supplier's Fixed Price deals? I'm with SSE for electricity and my current deal ends in early March so I'm already beginning to look around. Right now (for my low consumption level) there is very little difference between any…
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Boiler advice - sending back parts not needed
I have a broken combi boiler. The gas engineer told us it was likely the gas valve that was the cause, and came and fitted a new one today (cost £40 for initial diagnosis and £220 to buy and fit the part). The boiler is still not working, and apparently it could be the PCB that is faulty. This is probably not economical to…
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CFL Bulbs?
I've just come across about 20 CFL bulbs while tidying up. Any use for anything or should I just bin them
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uSwitch Website Updated - Flamin' Horrible!!
They've changed it this week and it's bl00dy awful, all geared towards touchscreen devices. Desktop/lappy it's bad, and the filtering takes more clicks to change :mad: Wish companies would stop doing ths :(
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Octopus Energy Promised Price Cuts ?
I received the following cheerful email from Octopus Energy on 24/12/19. I enquired about the reduced prices today and their agent knew nothing about it ? We're cutting your energy prices from 15th January 2020 Your electricity is still 100% green Co–op, Flow and GB Energy customers are now fully managed by Octopus Energy…
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Npower and EON merge
Today I received and email saying EON will be taking over my Npower account, I’m furious I’ve never liked EON, what can I do to exit this ridiculous contract EON are a nightmare and a rip off please help as when I called today they told me I’d have to pay the £60 exit fee, even though I expressed I don’t like EON’s service.
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not using enough gas - supplier wants to change meter
I've moved to a 1-bed 1st floor flat. Everything in the flat is electric including heating. The only gas appliance is the oven hob. I spend most of my time at work or out so I very rarely cook at home. I've been having trouble the last few months submitting meter readings for my gas usage since the meter reading is the…
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BG new tarrif for existing customers
If I switch to the new cost-saving British Gas Energy tariff as an existing British Gas Energy customer, do they still change the exit fee from my existing BG tariff (£60 it says on my account in the MSE Energy comparison) Taking into account the £25 cash back if I do have to pay the exit fee still - I guess the cost of…
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Can I switch with debt form previous tenant?
Hello All, So as the title suggests, can I switch energy providers if there is debt from the previous occupier? They have left a debt of around £180 and I don’t wish to use the provider at the current property as the reviews are awful. Can I just switch or would I need to contact the previous supplier and tell them? From…
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Expected correspondence
Good afternoon, i have a question regarding the expected/obligated correspondence from your energy provider. My partner and I moved into a new build house approximately 12 months ago. I realise it was our error, but in all the moving, setting everything up (first time buyers etc) I neglected to confirm who the energy…
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Look After My Bills
I would just like to say how extremely disappointed I am in this company and wish I had never signed up with them. They signed me up to a supplier that went into receivership. Initially they appeared to have matters in hand but this happened in October 2019 and I have still not been signed up to another supplier despite…
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Fed up with eon!
So last Aug was ending a fixed tariff with them and the new online fix was one of the cheapest so switched to that. At that point it was SUPPOSED TO BE CHEAPER, but despite that they want to increase my DD by £20 over what I was paying last year. They increased the DD before I switched and didn't bother reducing it, now…
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Issues trying to read smart meter
Hi all, my parents have a smart meter which is now dumb. They changed suppliers last year to Avro, its been fine for almost a year but now the meter will only show rate 2. Its the meter with a green button, "O2" is displayed which is much less than previous months reads, no idea how to get it back to 01. Tried pressing the…
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Flat heating
So looking to buy a flat but the flat only has convection heaters in the flat? Is this an odd choice and how much a month do you think this will cost? I was also thinking of installing storage heaters how much would this cost to install? Thanks all.
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Better Energy gone 14/01/20
Email just received: "We are writing to let you know that Better Energy is in the process of leaving the gas supply market. We have made arrangements with PFP Energy - a UK based energy supplier in Preston who, like Better Energy, seek to keep energy fair and simple - to transfer all of our gas customers’ accounts to…
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Should I pay my bill?
Hi. I have received a final reminder for an allegedly outstanding bill. It's a long story but I have disputed the bill and been through the complaints process and have now referred the issue to the ombudsman. The company is now threatening further action and suggesting that it could damage my credit history. I'm reluctant…
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Smart Meter issue with connection
I am currently on the old style Smart Meters (waiting on new supplier to upgrade us) and we had an electric trip last week. Since then, my British Gas Monitor says that it is trying to connect to the meter and on the meter the HAN light has gone from green to flashing amber. I have tried googling the issue, but I can't…
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Scottish Power Nightmare
I have been using Scottish Power for years and earlier in 2018 they started sending me bills for the Electric saying I had not paid. I was assured on the phone that yes, all was ok and it was just automated, left all alone until December when they issued me another bill saying that I was 2.2k in debt and that a default had…