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Gas - better on lower and longer or short and high?
Hi all, This is probably as old a question as the 'should I leave my heating on all the time' question but I didn't see an obvious answer to this one. We preset the heating to come on in the morning and evening but as ours is an older property we find rooms get to different temps. So, the question is, should I set the…
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is it worth installing smart meter? (EON)
For the past few years i have been reluctant to get a smart meter installed due to incompatibilities when changing supplier. But now I've switched to EON they are telling me i am eligible for a free 'second generation smart meter' meaning it is fully compatible should I leave EON. Is it worth going for smart meters in this…
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Eon - can i issue a court case against them
Dear all, thank you in advance for any suggestions. I own via a mortgage (and wish I didn't! another story) one small flat that is rented out. The same tenant was in it for around 5 years and liable for all bills on her tenancy contract. This tenant clearly paid the Electricy bills with EON as she let them fit a…
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Co-op transfer to Octopus Energy
Anyone had problems with this merger/transfer? Transferred both gas and electric to Co-op Energy on deal I was happy with. Only a few months later informed that business would be transferred to OctopusEnergy who are proving to be a shambles. Had to chase them for my first bill (four months in). I asked Octopus Energy for…
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Will a smart meter allow me to view past electricity usage hour by hour?
I'm responsible for managing a sports clubhouse with quite high electricity usage, which I am keen to manage better. Our supplier is British Gas Business, we are registered as a "micro business". If I opt for a smart meter, will I be able to view or download a history of say the last week's electricity usage, hour by hour,…
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Changing key meter
My boyfriend and I are due to complete on our first house this Friday, eek! :) Currently there is a key meter being used in the house, however we would rather have a credit meter installed. I'm after some advice from anyone who has made this change and how you went about doing it please. Any advice is useful as we are not…
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Can you get E7 meter fitted?
Hi, as the title says, is it possible to have one fitted still? I will be moving house in a couple of months and E7 will work best for me but I know not many houses have them fitted! Thanks
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Santander 123 Cashback on energy @ 2%
Hi, I've just noticed that it seems I am not getting my full 2% cashback on my gas & elec. Does anyone know if there is a list of "approved suppliers" that Santander acknowledge to provide cashback from before I send them a message? I'm sure initially i got it but I've only just noticed I now only seem to get it on one of…
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Scottish Power - past bills vanished
On my online account the page which used to show my past bills and payments made is still there but now has a placeholder message instead saying words like "when your first bill is ready it will be shown here." Been like this for a couple of months now. I'm sure it's not just me - anyone else seeing this and have SP been…
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Two electricity meters - paying for unused one
I own a property that was once two - a commercial property (police station) and a flat upstairs. They were converted into one dwelling by the previous owner (all done legally). Both properties took an electricity feed from the main cable coming in and had separate meters. Now only one meter is being used but I am having to…
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Final Bill Failure to refund Credit Compensation
Under the change of regulations, 01 May 2019, energy companies are required to refund any credit within 10 working days of the final bill. Failure to do so results in an automatic compensation payment of £30. Failure to pay this within 10 working days results in a further £30 payable. And this contunes. My understanding…
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Bulb Energy
Recently switched to Bulb energy to take advantage of the switching fee payment ie Bulb pays your switching fee Had an email from the energy club saying I could save nearly £200 per year switching, what I would like to know is will Bulb want the switching fee back should I move so early in my contract I know there is no…
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EDF Threat re Smart Meter
Can EDF do this. [FONT="]*Easy Online is a tariff backed with a smart meter. If you don’t book your appointment and complete your meter installation in accordance with its terms, we may end this contract on 30 days’ notice and transfer you onto Deemed contract terms and prices (which are typically more expensive).…
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Switching from SSE: should I give 28 days notice as a first step?
Hi, I'm on SSE standard tariff for both gas and electricity and need to switch away as soon as possible. As they require 28 days notice to leave them, should I do this this right now and then look at alternative suppliers at my leisure? Or do things progress quicker if you take action when you know who you want to switch…
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Winter warmer cheque
Hi, we we're told we will be successfully receiving a winter warmer cheque from EDF to help towards the high running costs of heaters this winter, but wouldn't be receiving the cheque until 28th of February which by then the winter would be almost over. We have been struggling to keep the home warm since November, so…
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Cheap energy club query
When I went to Martins topic in his latest email "EDF joins British Gas by cutting prices to offer EXISTING customers £300/yr off (if you know how to get it)." yesterday I found I could change to a different price plan and save a lot of money still with EDF. Today I have logged in again and the offers are not on the page…
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Yorkshire Energy Can't Support Economy 7 Smartmeters
I moved to Yorkshire Energy on 5th September 2019 and have had nothing but troubles ever since. My first problem (which I posted here back in November) was that they used the wrong opening reading which took several complaints and months to resolve but finally now is sorted. My main current problem is that since moving to…
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British Gas Smart Meter
Live in council property and have standard gas and electricity meters paid quarterly. British Gas keep sending me the emails to install Smart Meter. Would the Smart Meter prices be increased or stay the same according to my usage? Any benefits or disadvantages? Thanks
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How can I change my CEC “Change In Progress” status
How can I change my CEC “Change In Progress” status Tried to switch to Octopus via the CEC. Got an e-mail from Octopus stating that the switch had been blocked (currently undergoing the SOLR Breeze to BG fiasco) All switch option buttons on the CEC pages have been inactivated which means I can’t try to switch again. How…
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Modern electric radiators or gas central heating?
Myself and my husband have bought our first home. It is a 5 bedroom, sandstone house. Currently there are storage heaters in there and the previous people have lived in there 40 years and never felt the need to change the system (despite an EPC rating of G). We have always had GCH and initially we had planned on changing…
