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Cheap energy club customer service
Afternoon all! I emailed 'energyclub@moneysavingexpert.com' on the 26/11/19 about a problem with my account, and they haven't replied. My switch is still showing as 'in progress' after 7 months and there's a much better deal I would like to switch to. Anyone else had problems with no replies? Search found one other person…
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Dimplex Quantum Storage Heaters
Hi everyone, We moved to a flat with Dimplex storage heaters in June; Two (2) QM150 G series The flat: ground floor flat, 42 square meters, EPC B 81. In October we switched them on and it got hot as hell. Since then we experimented with different settings and they are still a mystery for us. Default settings: They charge…
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Why is my gas use so high?
Hi all, I moved into a tiny wee flat to save money and its been costing me way more since moving there. Been there only two weeks, already my gas alone has cost £60. My life now revolves around my gas metre. The flat is a VERY small (the size of my old living room and hallway) one bedroom in the East end. It's a ground…
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MSE Energy Club tariffs?
I've done a comparison for my gas supply as my current contract is ending soon. According to MSE energy club SSE are offering a tariff of 2.888p kW/h and a daily charge of 13.419p per day. I can't find tariffs anything like this on SSE's own website where they are quoting 3.81p kW/h and 26.72 p per day!!! That's quite a…
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energy switch
I have received energy club list of energy suppliers and chosen a supplier to switch to but cannot seem to activate the switch from the list. Can anyone help please? Each supplier is details have a switch in progress button which does not seem to be working,
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Utilitia Referral Code
Hi, I am looking at switching to Utilitia since they have good rates it seems though I noticed there's a £30 referral bonus. So anyone already on Utilitia that can give me their code and they will get a £30 credit too! Thanks, John.
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Any way to calculate cost of a unit on this tariff?
With a gas rate of 3.864p per kwh and use 4 units in a day
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Hive problem
Hiya. Any experts on line at the moment who could assist with resolving hive central heating control problems? We lost connectivity from our mobile phones to the thermostat this morning.... we have tried following the on line help, but when we switch off and on our boiler, the flashing light on the receiver refuses to go…
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Switching to Symbio Energy
Hello All I started a switch to Symbio Energy 10 days ago. I noticed yesterday that they had a better tariff than the one I signed up for. I emailed them and asked them to put me on that tariff instead or to cancel the switch. Today I received an email just saying that the switch is complete and my supply starts on…
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List actual tariffs
New to the forum, so apologies if this has been asked many times, but does anyone know where it's possible to see lists of actual energy tariffs. I am on Ec7 and want to see the actual prices, for night, day and standing charge, in a list, where I can sort by the three different prices. I really don't want to have to…
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Energy Company and apparent debt
Hi all about three years ago I moved out of my old address and into my current one. My energy company at the previous address wrote to me at the time advising I owed them close to £900. I genuinely had no communication, no bills, no phon calls etc. I thought I owed them a small amount, maybe £200 ish (as I'd just moved out…
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Scottish Power are still installing 1st Gen Smart Meters until 2020 !?
Scottish Power have a great new rate Super Saver December 2020 B3 BUT they are still installing 1st Gen Smart Meters until Mid 2020 !? Do all energy company's have this policy of waiting until 2022 for the 2nd Gens, Which energy suppliers are putting in 2nd Gens now. Thanks
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Can you switch supplier if you dispute fuel debt?
Just wondered has it ever been known that somebody who disputes an amount that an energy supplier hasn't collected or even chased the user for, has gone ahead and switched supplier because the the suppliers intransigience? Basically to keep the disputed debt separate and start anew with a fresh supplier. Any advice…
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Queries on switching providers through comparison sites or direct
Good evening I am currently with Shell Energy and having used a couple of the comparison sites I've quickly realised that I can save some money by switching. The cheaper tariff for me appears to be the SSE "Exclusive 1 Year Fixed v8" tariff accordingly to the comparisons. I can only appear to find that tariff on the…
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National database
National database from Scottish power making it difficult to move to another supplier due to saying my home address is a business but it’s not how do I sort this out. Thanks.
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Removal of economy 7 heaters
Hi all At the moment I have a pre pay meter which I've had for over 25 years. I have economy 7 heaters which I no longer use as council have fitted new central heating and they are taking out the old heaters. I need to change tariff What do I need to look for in a new tarIff? If that makes any sense Many thanks Nicky
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Radiator Covers - Heat blockers?
Hello money savers! Bought first house in May, now the cold weather is here, we're discovering which parts of the house are colder. The previous owners left a "lovely" bright pink radiator (painted with emulsion!!!) in one of the bedrooms. After so much decorating and repairing other parts of the house (it was a…
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Economy 7 cut off?
Hello! All our storage heaters stopped working on Friday - great timing eh? BRRRR. I checked all the fuses and I checked the fuseboard - nothing seems awry. Then I looked at our meter - it's a smart meter (not that Symbio can take readings from it) and I can't find the night rate. If I press 6 it says 'Anytime' rate. So…
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What can I do about this UK power Networks
Hi Money Savers My mother recently had some work done by UK Power Networks and subsequently discovered that she’s been robbed. She basically had to have her property earthed. Two workers arrived and carried out the work. Later after a period of a month she discovered that some of her jewellery is missing. Considering she…
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Condensation after loft insualtion
In March this year we decided to take up Npower on an offer for free loft insulation thinking there will be great benefits for a warmer house. As our house was built in 1980 it has bitumen felt lining the roof and it now seems that we have a big problem with condensation forming and now dripping onto the floor. We do what…
