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Merits of switching
Big fan of MSE, I've switched energy suppliers broadly annually since competition became available back in the day. Similarly swapping my parents and in-laws etc . Sadly somewhat scarred now and no longer convinced it's worth it. Remember the great Npower IT transition / long term billing debacle - caught up in that big…
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Energey
Hey guys can anyone help me with I Supply energy I've never missed a payment, they increased my DD 2 years ago. Even though I changed every bulb inside and outside the house to super energey efficient. Account states Balance £1400 Payments up to date (In green) Am I in arrears or debit ?
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Combi OR Conventional
An age old question i know, but every circumstance is different. Our conventional boiler is near the end of it's natural life (16 years), we have the choice of a) replace like with like in current downstairs utility room location, the hot water cylinder (yellow foam insulation) i hope would be ok for a few more years yet,…
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package ends 14/01/2020; can I jump ship yet?
as title; its about 50 days - assuming I'm in credit etc, can I sign up for a new deal yet?
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Switching to Eon - not a good start online
I'm switching (back) to Eon and today was the first opportunity to enter my opening reads in my new Eon online account. On clicking to submit each reading, I got an error message saying "something's gone wrong, please contact us.' :mad: When I looked to re-enter via the 'submit readings' page it said 'we've got your…
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Cheap Energy Club - No smart meter warning?
I've just come off a three year fix (as found by the MSE Cheap Energy Club). Was great at the time but it seems prices have rocketed in that time. I logged back in and ran a comparison, and arranged a switch over to Scottish Power. I honestly cannot recall any mention of a smart meter on the tarriff (Super Saver November…
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Beware when switching away from So Energy!
I’ve been with So Energy since March and am switching to Green as it’s cheaper for me to pay So’s early exit fees. When I got my final bill from So Energy I noticed the closing meter read for electricity was correct but for some reason they had used an estimated reading for the gas? After a bit of back & forth between my…
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MSE Energy club stuck on switch in progress
Hoping someone can help. I am unable to move to a better deal as my energy club is still saying in progress from my last move. This was completed ages ago and I've even had my cashback confirming switch is complete. I've emailed all options provided by site, posted on social media but getting nowhere. These deals wont be…
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Moved from flat to house and my energy bills have tripled?! How can I be using so much more?
I'm hoping someone can give me a bit of advice on how I could be using so much more energy having moved from a 2nd floor flat to a 3 bed house in September as my bills have skyrocketed. I lived alone in the flat and live with my friend/lodger in the house. When I was living in the flat I was paying £33 a month direct debit…
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Smart Meter Mobile Network?
Led to believe that smart meters use a mobile network to return readings to the energy companies via the Data Communications Company and overseen by the energy regulator Ofgem. Google suggests it's a dedicated, secure network but I presume they have to use the masts of the main mobile operators if it's a mobile type…
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Smart Meter Button B?
Anyone know what the button B does on my smart meter (Landis Gyr E470 Type 5374). Can't find the answer on Google and the makers seem very secretive. Appreciate the readings are automatic but just curious. Ref: https://picclick.co.uk/Landis-Gyr-E470-Type-5494-Electricity-Meter-401857062763.html#&gid=1&pid=1
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Switching to co-op energy.
Checking energy club for a new supplier, its gives co-op as my best option for cost/tariff etc. I am on the standard varible British gas tariff no contract so can leave anytime. Has anybody joined co-op in the last few weeks/months and are happy with it, because as usual its the negative reviews which i have seen which put…
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Who owns my Smart Meters?
My Smart Meters were installed by First Utility in Dec 2017. Since then I’ve switched to EverSmart Energy, who insisted on Smart Meters, but they went bust. Their accounts were taken up by Utilita who were not Smart. I’ve since switched to Avro Energy.........also not Smart. On occasions my gas supply is turned off…
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Move to Bulb Energy
Hi, I recently moved to Bulb Energy for both Gas and Electricity from Utilita, where I used to use around 45 a month for Electricity and 20 for Gas (this increases slightly during the Winter but in my 5 years with Utilita, I never exceeded £80 per month). My Bulb quote was for £52 per month for both utilities. On my move…
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Energy Ombudsman Refusing To Re-Open Complaint
I have had nightmare times with Bulb and their "smart" meters, which haven't worked since day one and this has consequently caused my billing to be all over the place, and most of the time (3 months) no bills at all. I complained to Bulb who surprise surprise did nothing in 14 weeks, so i took it to the ombudsman and thats…
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Thames Water
6 years ago my boyfriend and I rented a flat, he worked out the rent, electricity, council tax and water bill and we shared it 50/50. Every payday I transferred my share to him. 2 years ago, he started abusing me, he forced me to give him my money and cash card, he lost his job, he sold my goods and told me never to open…
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Unauthorised Switch! Help
Hello So I was switched from British gas to another supplier without my knowledge and only found out due to my gas account disappearing from my smartphone app. I phoned to ask and was told I was sent correspondence about the switch which I never received plus I never contacted any company about being switched. My account…
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Gas Meter display is blank - Octopus Energy not responding
A few months ago Octopus emailed as we hadn't had an actual reading of the gas meter for some time. My bad as the gas meter is at ground level behind the sofa, and impossible for someone with varifocals to read! I realised i could position my smartphone and take a photo of it instead so I did this and the meter digital…
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Temporary energy suppliers?
Does anyone have any idea how I'd go about getting some temporary energy suppliers, while my property is unoccupied by tenants? I'm expecting refurb work to take less than 2 months and don't want to get locked into a long 12/18/24 month contract. Any suggestions greatly appreciated.
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Commercial Electricity meter removed. Process to reinstall meter.
Hello. I tried searching the forums but couldn't find a related postings so I'm hoping someone may be able to offer some advice. Our tenant got into financial difficulties and built up a debt with his electricity company, a small operator I had never heard of until now. When he didn't pay they removed the meter. I don't…
