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Mandatory Smart Meter with British Gas
Hi Folks, just had an email from British Gas telling me I must have a smart meter as it was part of the condition of my tariff - Energy Plus Boiler Cover March 2020. I can't see it in the conditions I have. Anyone any knowledge please. Thanks
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Increase in bill from quoted amount
Just swapped to EON from NPower for dual fuel last month. Having submitted my first monthly reading now find that monthly DD should be £50 more than quoted on comparison web site (MSE) to cover annual bill. I am using same level of fuel as last year and the new figure is not much better than the end of contract new deal…
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changing energy company
My current contract with OVO energy finishes in October. I have until August 17th before the 49 day early departure clause allows me to change. I have been looking at some fixed two year deals but the monthly cost is more than I can afford, is it possible for me to pay upfront an amount i.e £100.00 which would reduce the…
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Free Light Bulbs
The last 2 times that I have switched suppliers through the Cheap Energy Club I have been promised free light bulbs. I got on to my latest supplier (Bristol Energy) and told them I was moving if I did not get them. They replied that they have never made such offers and it must be the people arranging the switch. Has anyone…
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Evaporative coolers - cartridge renewal
I have a small evaporative cooler, which is really useful in this hot weather. OK, its not like having full blown air con, but its modestly effective when next to the bed, very quiet when on the lowest setting and keeps my head & torso cool enough to make a real difference during these hot sticky nights. My Q is about the…
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How to Get off Economy 7
Hi, I moved house a couple of years ago and switched my gas/electricity via Cheap Energy Club to an Ovo 2 Year Fixed Energy deal. This is now soon to end and I'm reviewing my options on cheap energy club. One complication I have though is that unknown to me when I moved in, I had an Economy 7 meter (even though we had no…
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Cheap Energy Club Fraud or Error + No contact system to get corrected
Hey Everyone, So I've just had my first renewal with Cheap Energy Club with an account I set up a year ago. I had a link sent that I clicked through and got all the correct details for this account with the correct supplier and tarrif shown on the page along with a load of options to swtich to. I made a switch (with…
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Yorkshire Energy - Electricity
I moved to Yorkshire Energy in August 2018. I was aware they took my monthly payment in advance this was set at £51. My actual useage did mean I built up a credit balance. In April 2019 they refused a request to reduce the monthly payment, even though I had built up a £60 credit at the end of the winter period Reviewing…
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Can I refuse a smart meter? Can I refuse one if im behind on my bill?
Please dont dodge the questions answer them directly. I wish to refuse the smart meter because it gives away data that the electricity company doesn't have a right to and its a security risk. Also its an extra dose of electromagnetic radiation which I do nto want since even the science on how dangerous it is is rather…
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Boiler Water Pressure Drop
Hello all, My under two year old Vaillant combi boiler water pressure drop in Mar, because it still under two year warranty, so I called Vaillant and they done the service as well as sorted the problem (code1 M1 system Leak - which I have no idea what it meant). Now is July, the same problem appear again. I learnt I can…
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npower alleging non-existing debt
Npower allege that we owe £267.66 on the account from our previous address. We dispute this. A decade ago we accrued, not entirely through our own fault, a massive debt which we had cleared by deduction through an Npower pre-payment meter. A change in circumstances meant that in May we gave up the lease on our flat and…
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Energy Back Billing
Hi Hoping for some help with back billing. Basically, I am with EDF, about a year ago I had smart meters fitted and was told I no longer have to give meter readings (so I haven't). I pay by monthly direct debit and I am nearing the end of my dual fuel contract term so I am searching for new deals. About 2 months ago I…
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Help calculating from m3 to kWh please!
I currently live in a house with a prepayment gas meter. I’ve lived here less than a year so haven’t received an annual statement with my usage in kWh. I’m hoping to move soon and my potential house has credit meters, so I’m trying to work out my consumption for the Cheap Energy Club (because there’s a snowball’s chance in…
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British Gas switch with homecare
I switched to British Gas in April using the recommended deal which included one year free Home Care. I was already paying for homecare and I expected the payments to stop once the switch was completed which is what happened when I replaced my boiler last year which included the same offer. However this has not happened…
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Is AVRO energy a scam??
Edit: I'm just going to write for whoever bumps into this thread that the answer is: no, it's ok, at most they're guilty of pulling us in with super low prices that weren't realistic for us, but that's not a crime. We got scared because our usage suddenly doubled out of seemingly nowhere (explanation later) and so our DD…
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Extremely high energy bills!
Dear Martin Lewis Forum, I need some advice ASAP! I will be in contact with CAB soon but wanted to see if anyone has had similar issues. I've lived in my single bed flat for three years as a student. The energy provider when I moved in was NPower, I wasn't aware that I could change and just continued paying £35 per month…
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Extra Energy gone into Administration
Hi - is anyone able to help with this? We have been a customer of Extra Energy for many years. We paid via direct debit each month. When Extra Energy went into administration in November 2018 we didn't know that we had been transferred to Scottish Power. Neither Extra Energy or Scottish Power did a meter reading and now 8…
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Electricity
Hello Everyone, I have moved recently into a new build home and am trying to get an electricity supplier, I am looking through comparison sites including this one and they all seem to ask for a previous supplier (which, of course don't have) and asking for the MPAN number (again no bills because no previous supplier) when…
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Toto Energy
I was a customer of Toto Energy for a very short time towards the end of 2017. After many chaser they issued me with a ‘final bill in Natch 2018 which was settled promptly. Customer services in writing confirmed that this was the final bill, Today after after nearly 18 months of leaving them I get a email with another bill…
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Gas CH or Gas fireplace?
Hello! I have a chimney in my new home, it probably doesn't have a liner but it does have a gas point for a gas fireplace. My question is... is it worth installing a gas fire, cheaper maintenance than running the boiler, better control of the heat maybe, more efficient possibly? I live alone but have regular visitors, inc…
