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Final Meter Bill
Hi, can anyone help... I moved house in January and have since then been contacting Together Energy for my final bill which has been promised multiple times but I have never received this. When I rang I was told by a lady that I would have to continue to pay my month payment until I receive the final bill... obviously I…
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Energy bill
I was with iresa energy and they closed down I was switched onto octopus energy and left them as soon as I could that was probably about 6 months ago, they are now emailing me a bill for £201 which includes a solr balance transfer of £189 I have no idea how they have come to these amounts and don't know how to go about…
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Changing supplier - third party verification process
HI I recently switched supplier (I left Outfox The Market) - changeover took place five weeks ago) As expected, I have been told by the old company that a final bill willing not be produced until the changeover meter reading has been gone through the third party verification processs, which "can take up to six weeks".…
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Utility Point
I would advise anyone to think twice about signing up with this Energy Supplier as their 7 Page Monthly Statements - YES 7 PAGES! - of Account are totally inaccurate. As a retired Accountant I think that I am well qualified to criticise in this respect.
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Debt and meter swaps
Hi all. Our home fuel is in my partners name but she doesn't have good credit history. We want to change from pre pay meter but read on the main site that the energy company may not swap meters due to the credit history. Would it be best to change to my name then swap it or try in her name and if it fails, then change…
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what temperatures are you setting your home and what is your average gas bill
We've just had a whole central heating system replaced by a combi boiler new radiators and thermostat with 6 daily temperature settings. My question is what temperatures are you setting your home and what is your average gas bill
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Should I be on an economy 7 tariff?
I recently bought a flat which is all electric. It has an immersion heater and hot water cylinder but the heaters are standard electric (non-storage) heaters. At the moment I have the immersion heater on for an hour in the morning for my shower and an hour in the evening for washing machine and dish washer but I feel the…
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Daligas - new customer
My friend has just moved into a property where Daligas supplied the gas. He's opened an account with Daligas as they are the incumbent supplier. He's now got an account number with them but they have not setup a DD mandate as yet. He doesn't want to stay with Daligas because there is a cheaper alternative. So the question…
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Sainsbury’s Energy customers moved to British Gas - here's what you need to know - MSE News Story
Hundreds of thousands of Sainsbury’s Energy customers have been moved to British Gas - if you've been transferred check NOW if you can save £300+/year by switching to a new tariff... ...Read the full story: 'Sainsbury’s Energy customers moved to British Gas - here's what you need to know' Click reply below to discuss. If…
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British Gas - Energy Plus Boiler Cover March 2020
I recently signed my Mum up to "British Gas - Energy Plus Boiler Cover March 2020" via the MSE energy club. She was already with a British Gas tariff that has just expired. When the final bill arrived for the old tariff it stated that she was on the new tariff as requested but there is no mention of the £25.00 cash back.…
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Shoulld I change Company
Hi All, for many many years I have been with SSE, I use online billing, pay by Standing order, then pay bill when it came. So I pay SSE each month about £40 each for gas and electric, they would then send me an email when the quarterly bill would be produced asking for meter readings. I use to enter meter readings, the…
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Scottish Power Back Billing Scenario
I was just wondering if this scenario would class as back billing? I recieved a final bill from SP back in 2016 at the time they took the money from the bank and direct debit was also set up, the money was returned to the bank and the DD was meant to take over to make up the payments, but for some reason the bank cancelled…
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Please help with meter type
I have a all electric house with storage heater, I have radio telemeter series k It has 4 reads rate 1 to 4. Sse says its e7 i know its not as i get a boost, all of my reads are moving as im using electric i have took a pic but not sure if i can post as people say dont as it has a serial number and that needs to be blanked…
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Trustpilot warns energy firm over 'fabricated' reviews - MSE News
Toto Energy has been hit with a warning from review site Trustpilot, after some of the energy firm's staff were asked to leave 5 star reviews to woo potential customers...Read the full story: 'Trustpilot warns energy firm over 'fabricated' reviews' Click reply below to discuss. If you haven’t already, join the forum to…
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Gas safety inspection surveyor ?
I rent from a housing association and a bloke came 4 weeks to carry out my annual gas safety inspection everything was fine and signed the form and he left. On Friday I get a call from the housing association about gas servicing and explained that someone came to do it 4 weeks ago. She then said we need to make a new…
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Meter Type listed Incorrectly
Hi, Can anyone help me we moved to a new home in June last year and the meter was originally supplied with E-on but it has been incorrectly listed on the data base as an economy 7 meter which it isn't, I contacted E-on to update the database but we are now looking to change suppliers and the error is still coming up when I…
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electric
I own a caravan which we are allowed to stay in 11 months we have just had our electric bill come in with a 44per cent rise can they do this with out notice
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Advice on new combi boiler
I currently have a Vokera Linea 28 boiler which will be 20 years old later this year. I am considering getting a new boiler installed. I was under the impression that Worcester-Bosch boilers were always a good recommendation but further reading seems to be suggesting that they're not as good as they were. Is this accurate?…
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Simple TRV solution with thermostat other side of the room?
There's a room in my house thet gets too hot, even in cold weather if the sun is on large french windows and flat roof. Reason is, the radiator has a modern TRV fitted. But its thermostat is built into the valve so the radiator is hunting for its localised temperature. Also not looking for a phone contrlled one where the…
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Please tell me I'm having a late April's fools from Spark.
I just had an e-mail from Spark saying "At the moment your monthly Direct Debit is!£50, but based on your meter reads, it looks like your payment should increase to!£108.01. This will help to pay back your outstanding balance over the next six months, while covering the extra energy you’re likely to use over the colder…
