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Trustpilot warns energy firm over 'fabricated' reviews - MSE News

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Former_MSE_Callum
Former_MSE_Callum Posts: 696 Forumite
Third Anniversary 10 Posts I've been Money Tipped! Newshound!
edited 16 April 2019 at 3:24PM in Energy
Toto Energy has been hit with a warning from review site Trustpilot, after some of the energy firm's staff were asked to leave 5 star reviews to woo potential customers...
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'Trustpilot warns energy firm over 'fabricated' reviews'
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  • Raxiel
    Raxiel Posts: 1,403 Forumite
    Eighth Anniversary 1,000 Posts Name Dropper Photogenic
    Don't make your shill reviews so obvious, you're frightening our golden goose!
    3.6 kW PV in the Midlands - 9x Sharp 400W black panels - 6x facing SE and 3x facing SW, Solaredge Optimisers and Inverter. 400W Derril Water (one day). Octopus Flux
  • Consumerist
    Consumerist Posts: 6,311 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Also be aware of reports of some suppliers offering inducements to leave 5-star ratings (vouchers, entry into prize draws, etc.).

    MSE forumites can usually spot the spam from a mile off but the wider public are largely unsuspecting when it comes to energy.
    >:)Warning: In the kingdom of the blind, the one-eyed man is king.
  • brewerdave
    brewerdave Posts: 8,714 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I would hope that no true MSEr would ever use Trustpilot anyway!!
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