-
council boilers
Hi all I'm just wondering if anyone can answer this. I live in council property and know quite a few other's too, we all have boilers some combi some not, but the problem is that they are all set to come on at various temperatures on the thermostat, mine at about 21, my friends at 17 others at 14 , 15. but my mom's new…
-
Wrong Tariff on Cheap Energy Club
The tariff MSE has for Pure Planet on my Cheap Energy Club account doesn't match the one on my bills but I can't seem to edit it. Can anyone suggest how I can get the updated tariff used in the calculation of my best deals available? Hope you can help :)
-
£500 a month energy bills
Hi I’m wanting advice on 500 pounds a month energy bills we feel that we have been paying way too much for years but don’t know what to do. Our neighbours all pay about 175 a month and there are only 2 of us living in our house !! We contacted flow who say we have excessive use of gas but we only have central heating…
-
Extra Energy - cant get my money back
Hi dont know if anyone can help with this problem? I was with Extra Energy and switched to another company before they went into liquidation. They did not process the switch properly so although the supply moved they did not allocate my readings to my account or process a final bill. I was in a large amount of credit at…
-
Help immersion heater.
Hello all, I’m In a bit of a pickle just moved into a flat a month ago and been hell trying to get used to this electric system. The set up- horstmans timer in kitchen with boost switch (assuming this for the hot water) and abov bath a very old worn out tank from what I can see is one imerssion heater and tank is divided…
-
Solar panels
Hi there! Wondering if anyone can help please? We had solar panels installed for free by British Gas a few years ago. They subsequently sold the contract to another company. The panels are apparently owned by a company called NERSL, a subsidiary of Anesco. They have contracted out the maintenance of the panels and wiring…
-
AvroEnergy BACS Payment Delay.
Today is March 11th 2019. On 19th February, I made a BACS payment onto my energy account with Avro Energy. It is still not on my account and I’m told that it could take up to a month to be credited to my account. They refused to tell me if it’s being held in an interest bearing account. Does anyone know if there are any…
-
Warm Home Discount Rebate received?
Hi, anyone received their £140 rebate for Warm Home Discount 2018/2019 for broader group with Flow Energy supplier?
-
Brilliant Energy stops trading - what you need to know - MSE News
Brilliant Energy, a small gas and electricity supplier with about 17,000 domestic customers, has stopped trading. If you're a customer, your supply WILL continue as normal though - here's what you need to know...Read the full story: 'Brilliant Energy stops trading - what you need to know' Click reply below to discuss. If…
-
direct debit from 2 people
My son wants to have a bill in his name så pays the electricity while I pay for the gas. British Gas has accepted this after lots of correspondence and having been with B G for many years. Any suggestions how to switch supplier to get a better deal and keep 2 names and 2 direct debits?
-
Ovo high DD increase
Hi, we moved into our rented property about 6 months ago. We are with Ovo and on the 2 year fixed energy (all online plan). Unit rate is: 16.24p / kWh Electric Standing charge of 27.40p / day 3.74p / kWh Gas Standing charge of 27.40p / day The DD used to be £90 a month. They have no raised the DD to £148 per month. Which…
-
Moved house
Hi, Ive just moved into a house that is supplied by Utility Warehouse, I'd just signed up to the Eon MSe fix (was with Eon already) so will be transferring it over as soon as I can Ive phoned up UW and registered my account and they tried to sell me every other possible bundle addition under the sun but I refused (as I…
-
bulb energy - cashback
I signed up doing a referral , and someone else also used a link I provided I "think" I have 2 x £50 in bonuses to come I am on pre pay I can only see 1 x £50 showing in my account , and have received 2 x emails like this " we'll send you £50 via our partners TransferWise. All you have to do is give them your bank account…
-
Getting correct meter readings?
Hi all, I’ve had some issues for over a year with ESB energy. They’ve made mistakes with my account and I didn’t find out until the end of my first tariff they’d not been taking my readings when given. It did get resolved and I was then told I was £189 in debit, which I had removed due to the ongoing issue for over a year.…
-
NPower - compound failures?
Hello. I have joined this forum with the sole reason of asking people if I am being ridiculous of if NPOWER are taking the micky out of me - and to find out some advice or if people have been in similar situations. I am not a complainer, have zero experience in the topic and generally (wrongly) just accept when things are…
-
Good energy supplier for EV owner
I’m getting an electric car and am currently on standard variable tariffs (yes, I know, I should have switched long ago) and want to switch to cheaper suppliers/tariffs. Obviously I don’t know what my energy usage will be as I haven’t yet got the car and it’ll be a while before I get a clear idea of the impact of home…
-
Brexit & ESB?
What happens if we leave the EU & ESB is our energy company-I think it's an Irish company-? Thanks
-
Is ESB in the Energy Club?
The comparison results don't seem to include ESB or am I missing something? I thinking of leaving EON for Octopus or ESB,any thoughts etc? Thanks
-
Best provider for heat meters/complex metering
Hi all! First time posting. Does anyone know of a company offering good rates for heat meters/complex metering? I received a letter from NPower showing that my fuel costs will go up by about a third in April. My flat uses a separate heat meter for night storage heaters - the NPower price on that used to be about 8p per kwh…
-
best time to leave together energy
we were with one select for gas and electric which went bust and was taken over by together energy. We knew we had credit with one select and together energy confirmed this £503,my wife asked for a refund and was told 7 working days. That was not met so we contacted again and have now been told 28 days. we want to leave…
