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bulb energy - cashback

I signed up doing a referral , and someone else also used a link I provided

I "think" I have 2 x £50 in bonuses to come

I am on pre pay

I can only see 1 x £50 showing in my account , and have received 2 x emails like this

" we'll send you £50 via our partners TransferWise. All you have to do is give them your bank account number and sort code and they'll put the money straight into your bank account. Keep up the good work!"

how do you contact Transferwise to give them bank details ?

Comments

  • bristolleedsfan
    bristolleedsfan Posts: 12,467 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    What I did was google the subject, results all came from Bulb Community Forum,

    "TransferWise is normally used for foreign currency exchange

    So, why do Bulb use it? They mainly use it to pay Pre-paid (i.e. 'card/key') customers referral (refer-a-friend) bonuses which they have earnt. Since Bulb do not hold bank details for these customers (unlike credit customers who have direct debits setup), it is easier for Bulb just to send Transferwise the £50 referral fee with details of your email address. You should receive an email from Transferwise once the money hits them (usually it's quick, but I believe Bulb sends it via the BACs system instead of 'Faster payments' so it can take 3 working days to be processed) with instructs of how to sign up/get the money. Transferwise should allow you to transfer it to a bank account practically anywhere in the world in any currency or, as stated, sign up for a Transferwise debit card and just take the money out of an ATM (which is free for the first £200 per month).

    Once you've referred somebody, you've got to wait until their switch is complete (for credit customers this is typically 21 days from the time they sign up) and then the money will be credited to your Bulb account and then the you can either get it via Transferwise or, if you are a credit customer, let the money sit there to pay on future bills or ask Bulb to refund it to your bank account"
  • ok thank you
  • just an update

    new PAYG gas and elec card/keys arrived this week , SSE came to take meter readings and I had £27 left from my winter heating allowance (£140 paid to key in nov 2018) , this will not be topped up unlill gone , gas was at about £6 , but using card will not loose gas allowence

    topped gas up by £5 at 5pm , email from bulb with a link to TransferWise , went to them and filled in details , it stated BACS by next wed , just checked my online banking , and £50 has appeared this evening from bulb

    as I have my referral + 2 more people I have refered (£150) + my warm home discount later in the year , I think my electricity is paid for , for the year


    impressed with bulb so far
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