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Getting correct meter readings?

Hi all,

I’ve had some issues for over a year with ESB energy. They’ve made mistakes with my account and I didn’t find out until the end of my first tariff they’d not been taking my readings when given.

It did get resolved and I was then told I was £189 in debit, which I had removed due to the ongoing issue for over a year.

I’ve now come to renew and they’re wanting £150 a month which is up from the £90 we did pay. This is not to cover the debit as it’s been wiped.

I’ve asked for the annual readings and when I’ve compared other providers are quoting £140 a month. I’m wondering if they’ve given me the correct readings.

How do you 100% know you’ve got the cover to annual readings? And she. Is the best time to get them or does it matter?

Eg. March to March?

Thanks

Comments

  • Robin9
    Robin9 Posts: 12,860 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    But surely you know the readings don't you from the readings you've been taking every month and sending to the supplier ?

    Then it's a case of some simple sums and put into a comparison site.
    Never pay on an estimated bill. Always read and understand your bill
  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    As above readings every month .
  • Robin9
    Robin9 Posts: 12,860 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Yes JJ but the OP needs to compare his/her records with what the supplier is giving her. Not too difficult is it ?
    Never pay on an estimated bill. Always read and understand your bill
  • Hi,


    not too difficult to take a weekly/monthly reading and compare to bills.
  • To compare your suppliers annual readings just grab a couple of readings which are roughly a year apart and then get your calculator out to convert to kwhs for the gas reading . Personally multiplying the units used by either 11.2 for metric or 31 for imperial is close enough for me .Does nt need to be exact because every year can different anyway. Its just a rough guide, so long as the monthly d/d is about right its good enough.. Adjustments are made by the supplier if enough readings are given
    .4 times a year are adequate, but monthly is better.
  • Hi,

    I’d been giving meter readings for a year, but not recording them myself as I just presumed they’d been logging them.

    It’s just now I’ve got the annual consumption from them it seems really exspensive from them and also when out in a comparison site.

    Jumping from £90 a month we’ve paid for years to £140+
  • Robin9
    Robin9 Posts: 12,860 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Lesson learnt keep your own records.

    Have you a bill of 12 months ago where there is a letter A for ACTUAL against it (in the absence of any further info you will have to assume this is correct). Now read your meter.

    Post the 2 readings here together with unit and standing charges rates.
    Never pay on an estimated bill. Always read and understand your bill
  • nigelbb
    nigelbb Posts: 3,819 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Robin9 wrote: »
    Lesson learnt keep your own records.
    The simplest way of recording meter readings is to take a photo of the meter on your phone & save it in an album with all the other photos of your meter(s).
  • Hi,

    I’d been giving meter readings for a year, but not recording them myself as I just presumed they’d been logging them.

    It’s just now I’ve got the annual consumption from them it seems really exspensive from them and also when out in a comparison site.

    Jumping from £90 a month we’ve paid for years to £140+
    Prices rose quite steeply I found from around last August. Anyone who s cheap fixes are ending now will face a rise, especially I found with electricity tariffs.. Gas prices seem to be slightly lower lately, at least they are now with my supplier Bulb who lowered a smidgen recently..
    Usual advice is to hit the comp sites armed with a fairly accurate annual kwh usage and get switching watching out for any cashbacks or referral fees. Bulb did pay for my exit fees of £60 so I have a little loyalty to stay with them
  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    OP does not your account show monthly bills and the readings . Every supplier i have been with did so .
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