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Spark - fake bills from fake account?
Hello guys, I have a big problem. I’ve never had any problems with bills from energy supliers, every DD paid on time, no problems with anything. Couple months ago I switched from SP to Spark, and everything was fine. But 2 days ago my fiance receive a letter fron Arvato claiming that she didn’t paid bills and she owned…
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E4 energy boiler installation finance. Is the company legit?
My dad has somebody coming out today at 1pm to see him about a new boiler installation. Because he only lives on his pension, he is looking to pay monthly. However, they say you don't pay anything for 12 months and then you're charged at the end of the 12 months. I can't find any reviews for the company or their boilers…
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How to predict annual Gas&elec usage 3 months in?
Hi all, We have moved from a property using Calor Gas to a property using British Gas. We have our usage for Gas and Electricity for the 3 months since we've moved in but am struggling to work out what our annual usage will be in order to use a price comparison site. nPower have given their 'estimated' usage but I can only…
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British Gas insisting that I'm their customer
Hi, really hoping that someone can help me with this issue. I've been contacted by British Gas 3 times now where they are insisting that I am one of their customers for a property that I don't live in. I've called British Gas 4 times and been told each time that it has been resolved and nothing to worry about ... but then…
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Does anyone have contact details for Wayleave payments In Hants
As above really I'd be grateful if anyone knows where they originate from as mine hasn't arrived this year. SSE gave me a number for a distribution centre where the phone just rings out so I'm not sure it was the right number,
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Ok for Flow to wait til year review to notify of arrears & increased debit?
Hi Quick question - is it acceptable practice for energy providers to only notify you once yearly if your gas usage has been greatly higher than the direct debit amount they had set? I've always been notified throughout the year by other suppliers, if my direct debits needed to increase or even decrease. Are Flow…
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Changed supplier. no electricity.
I changed from eon to utilita over a week ago. During the switch I had an 8 day holiday already booked so I phoned and asked if my supply would be switched off during my trip because I was able to rearrange the trip if I had to be at home for the switch. I also said my mum who lives around the corner from me could go to my…
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meter readings sent for validation process
Hi - I moved from Eon to Yorkshire energy on the 26th September due to better deals. My final readings were sent to YE who said they had sent them off for validation process. I'm still waiting. Eon sent me a final estimated bill with a small refund but I should have about 60-70£ to come back... How long should I be…
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Family Saver Club from Eversmart Energy - 1% interest per month
Eversmart Energy have offered me the chance to join the "Family Saver Club" What this means is that: 1. You pay for 1 year of energy upfront. 2. Eversmart Energy pays you 1% interest on your outstanding balance every month. 3. Fixed prices for 12 months Has anyone else received this offer? If so, what do you think of it?…
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MSE Energy Club Switch
Has anyone had problems switching to the new British Gas tariff via the mse energy club? I applied on 17 October and still haven't had confirmation of the switch. I'm with Sainsburys and British Gas have access to all my details. They are saying mse energy club haven't sent a request to swap, mse are saying they have and I…
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Night Storage or Electric Radiators?
Hi, Having recently completed a renovation of my house, including a decent sized double storage extension, I’m currently weighing up our heating options. A few points below for background info. [*]No gas, and not keen on oil or LPG etc. So electric options are all I’m looking at. [*]Currently we have 4 Dimplex XLSN NSH’s,…
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Revised final bill query
Hi all, I would be grateful for advice as to where I stand with the below complaint. I honestly don't know who is at fault (if any) and if I have a leg to stand on but would very much welcome people's guidance. Sorry for the long post but this is the complaint verbatim I have lodged with Bulb: Dear Sir/Madam, I am hoping…
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Recently moved house - gas usage seems high
Hi all Looking for some advice. Have recently moved into new rental property. It has a combi boiler so has gas central heating and hot water. In my previous properties I have had electric heating and warm air heating so nothing to compare usage to first hand. I live in a small two bedroom mid terraced property with 1 adult…
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Switch2 bill after 2.5 years
Good Afternoon, Today I have received an email from a company who used to supply us energy 2.5 years ago. We previously lived in a rented flat and this company, Switch2, were our supplier of energy for hot water and heating, we had absolutely no option about this, it simply was the case. We moved out of the address in June…
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Solar PV and Electric Heating - worth is?
Hi all, first post but long time lurker. My wife and I are finally buying our first house, fairly late by most standards. We've skipped a rung or two on the ladder on purpose as we both work from home and need offices which can also double as spare bedrooms if needed. We're planning on staying for a good long time too.…
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Time to Switch - who should i stay away from . .
I’m currently with Tonik paying £850yr - £70 a month – no exit fee my deal ends in 7weeks. My cheapest 5 from the energyclub are : 1, Pure Planet 100% Green Renewable — Variable - £936yr – £78 a month no exit fee no cash back 2, People's Energy The People's Tariff — Variable - £960yr – £80 a month no exit fee no cash back…
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Cheap Energy Club variable tariff changes?
I just wondered how soon tariff changes might be noticed in Cheap Energy Club as this is the first variable tariff I've been on and the prices increased on the 1st November but my costs are the same in CEC. It's with Outfox the Market by the way on the Zapp July tariff.
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switching suppliers for empty house
Hi I have been lucky enough to inherit a house and am there during school holidays to clear it and do work on it. There is no central heating. At the moment suppliers are British Gas and Npower. My usage is so low that I wondered if zero standing charge would be an option. I cannot, however, find where to compare the…
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British Gas bill
Hi, Long confusing moan/advice thread. Moved into a new property recently and utilita were supplying both gas and electric (pre payment). We already had a credit account with BG so wanted to transfer this to the new property. We were told we had to first switch to BG pre payment for 28 days and then we could have credit…
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Energy Ombudsman
Are they really that bad? Anyone here used them? Recently used the financial ombudsman and the outcome was quite quick & positive. My mother is having a nightmare with Economy Energy and i think it's 8 weeks before you can forward your complaint to the ombudsman? In which case it's 8 weeks at the end of this week and she's…
