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Victorian house DIY loft insulation
I’m DIY insulating the loft of my Victorian house from c1900. Its not a big loft, and the loft was only about 50% insulated to the 100mm between the joists when i moved in earlier this year. What was there was old and squashed, yellow itchy stuff, so out came the old and in went the new Eko Roll from Knauf. 100mm between…
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Switching tarriff but staying with provider
as above, with Eon, just switching tariff, online only, just wondering if switch is straght away, I was advised by EOn call centre, switch over can be matter of days now. I hope so, as I don't want to pay three weeks of their standard tariff. used Uswitch as online only tariff tx
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First Utility, an offer I can refuse!
We currently pay £160 pcm dual fuel and we are £280 in credit. Our deal comes to an end in November and the new offer is a tariff which they want £200 pcm for. How can they justify that?
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E.On - Changes Following Death of Account Holder
Hi Malc and Helena, I hope you are both well. Sadly, my neighbour has passed away very suddenly and, as he and his wife are good friends of ours, I am helping her with some of the practical elements at this difficult time. The account was in Mr Neighbour’s name, paid by monthly direct debit from their joint account. His…
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Gas vs electric
Hello expert-people I am currently looking into buying my first home and could use some help. I currently live in a one bed flat with economy 7 electricity only. To start with I was adamant that I want to buy something with GCH, but in looking around I realise that it is not as common as I had hoped in my price range. Not…
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Moved house need to contact Eon
We have just moved house and need to contact EON as they were the previous owner’s supplier Tried several times but their answering options always want our account number. We don’t have one and may not stay with them. How do we contact them with meter readings. This is becoming very frustrating!
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Reducing my electricity use?
I live in a one bedroom flat yet use 9496 KWh for the year, is this too high? I use old 1980s storage heaters and heat my water at night so use more electricity at night. I changed to Ebico green something from British Gas 12 months fixed. 2786 kWh for day 6710 kWh for night Are these figures too high? I think it's…
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Is Economy 7 Worth Keeping?
Hi I've just moved into a high rise flat and found the electricity is on economy 7 on a key meter. The flat has four (rather old looking) night storage heaters and an immersion tank for hot water. First up I'm 100% getting rid of the key meter, can't understand why anyone would want one, they are just a waste of money but…
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General concern about Economy Energy
I've been monitoring the threads relating to this company. I am generally really concerned about them. I have been unable, since my account was set up in May, to get consistent metre reads added to my account. They always seem to go with the estimates rather than the actual reads which I can't seem to get added to the site…
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Utility Point: Variable variable tariff?
Did I miss the fine detail of the unit pricing for the Flexi Online Tracker 18 Wk 15 Direct tariff? Thought I had signed up to a bog standard variable rate energy tariff about 4 months ago, so was prepared for potential changes to the unit rate with the requisite 30-day notice from UP - and this confirmed in the supply…
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Smart Meter Removal
I have bought a new home with a smart meter fitted and I would like it removed. I don't want to operate it in dumb mode, neither am I interested in arguments as to why I should want one. Has anyone had any success in achieving this, which suppliers are willing to co-operate, how do you go about it. I have done a search and…
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Read the Small Print - £200 exit fees!
https://www.telegraph.co.uk/bills-and-utilities/gas-electric/energy-tariffs-charge-switchers-early-exit-fees-double-year/ It would be interesting to know if any Engie customer has used Bulb’s ‘get out of exit fees’ card?
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E.ON app and website
I moved into my flat a month ago and decided to stay with E.ON as they were the previous supplier, a month later and the website and app are driving me slowly insane. It seems like every single time I go on to the website there is some sort of technical issue and nothing works, or it does work but is so slow I usually give…
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Hive confusion!
Hi Forum Sorry in advance if this isn’t easy to follow but here goes; We have just moved into our new house last Saturday and the heating is operated using a Hive system. The previous owners left us all the bits including thermostat and hub. We fiddled around with it, set a programme and had heating for a few days. Then on…
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Citizens Advice launches 'super complaint' over £4 billion loyalty penalty - MSE News
Citizens Advice has lodged a 'super complaint' with the competition watchdog after finding that customers who remain loyal to firms are overpaying by £4 billion a year...Read the full story: 'Citizens Advice launches 'super complaint' over £4 billion loyalty penalty' Click reply below to discuss. If you haven’t already,…
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Help Required - Economy 7 Switch
Father in law currently with Economy Energy on a really good tariff, but this runs out beginning of November. It would appear that although in their email to him they said he can switch to a specific tariff, that this isn't available anymore! The only option available see's quite a big jump in unit costs. I'm searching…
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Big hike in energy prices after changing supplier
As always advised on this site, I have many times shopped around and changed gas/electricity supplier when my existing supplier announced a hike in their charges. I had been with EDF for a 2 years until this Summer. Due to a significant price rise and my tariff ending, I shopped around and went over to Igloo. I estimated I…
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Meter stopped working!
I moved into a new flat, gave a reading in January, then gave another in February since the monthly direct debit they estimated for me was very high, so I was hoping to lower this. Fast forward to July and I am moving out after only a 6 month tenancy. The meter has not moved since the July reading. Alas the energy company…
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How to update energy switch status?
Hi there, We recently switched via the MSE Energy Saving Club but would like to take advantage of one of the new collective switches. My problem is that the Energy Saving Club haven't updated our status to "Switch Complete" so we are unable to apply for one of these new long fix tariffs until its updated. I've emailed MSE…
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11 energy firms in hot water over complaints handling - MSE News
Eleven energy firms have been rapped by Ofgem over how they handle complaints, after the regulator found more than half of customers remain unhappy with how issues have been dealt with...Read the full story: '11 energy firms in hot water over complaints handling' Click reply below to discuss. If you haven’t already, join…